We have some customers who use quite sensitive software. We have had repeated session drops with one customer (always at noon on Tuesdays -GMT-) The IPS patterns are said to have been updated at this time today. IPS is only active for some external connections…

I've got a Site connected with RED60 The RED itself uses a single IP Subnet /31 IP Address and has 4 VLAN with /26 Subnets attached. In the Mgmt VLAN are Sophos APX Accesspoints connecting to Central. That setup was running up and fine for years…

I've a new XGS HA A/P cluster running on v20.0.1. The cluster is a migration from a retired XG system. All is running and looks fine so far. When checking logs, I found in the HA logs that this is filling with errors. Mostly the errors are always of…

I have upgraded my Sophos firewall to the latest image v20.0.1 MR-1 but now I can't access the GUI of it. The services are running well, any ideas to solve it?

Hello, In recent days I updated the Firewall firmware, however the end user cannot establish an SSL-VPN connection, I have uninstalled the previous version of SSL (Semaphore) and installed Sophos Connect. Now what happens is that the Sophos connect client…

I've reimaged the XGS with 20.0.1 and perform the initial setup via Port1 172.16.16.16 during the wizard it says I'd be connected through Mgmt Port 10.0.1.1 which is not correct this could be fixed

Hi, I have been given an iptables command and I would like to create the same rule on my XG. Could anyone confirm if I have "translated" the rule correctly, please? iptables -t nat -I PREROUTING -s 10.100.20.19 -d www.riscocloud.com -p tcp --dport…

Hello, I use a password manager, 1Password, to fill my login credentials for the Sophos Firewall admin login page. I have MFA enabled for the admin users, which requires me to add an MFA code each time I login. This is great, and as expected. However…

I have the same problem as described in the following post: RE: LLMNR disabled - DNS resolution no longer works over VPN I have now updated to 20v1 MR1 and installed the current Connect Client. Unfortunately, the error is still not fixed with Sophos…

Hi I having issues with upgrading my Sophos XG Firewall (Home Edition) virtual appliance to SFOS 20.0.1 MR1-Build342 from SFOS 20.0.0 GA-Build222. I can download the firmware via the appliance with no issues, the issue is soon as I press install, webadmin…

Hello everyone, We are accessing a customer appliance via IPSEC-S2S VPN. Access is made to an IP that is NATed in the tunnel on the customer side and translated in the IPSec config on the customer side. Nothing special, has always worked. In addition…

Hi, With the noon version of Sophos Connect v2.3 against SFOS v20 MR1, I encountered a bug in the delayed disconnection of SSL VPN server-side (XG Sophos firewall). On the client side the connection is already in a disconnected state, but on the firewall…

Using xg 135 model. Updated to the latest firmware however, some sites provider.cignaenvoy.com are unreachable. I am able to get a reply when I ping the site.

I could swear that back in the day (maybe 18.5 or 19) that DDNS updated every five or 10 minutes and you could see this in the logs. We were using Google -- which has now sold its business -- and have switched to Cloudflare, and I'm not seeing any updates…

Are there any news on V 20.0.1.342 release? A few weeks ago it was told to be released around end of april / early may. Now further delayed to "Q2/24". We're urgently awaiting fixes, especially for OpenVPN Android/iOS handling. Is there a date / timerange…

Release Post: Sophos Firewall OS v20 MR1 is Now Available The old V20.0 GA Post: Sophos Firewall: v20.0 GA: Feedback and experiences To make the tracking of issues / feedback easier: Please post a potential Sophos Support Case ID within your initial…