• backup and restore assistant

    Reem Jalal Eddine
    Reem Jalal Eddine
    HI I have Xgs450 V20 that is running under HA. I posted long time about the ability to transfer Trunkvlans from one physical port to a lag physical port. But since i was on an older version I had to do it manually. However the project has been delayed…
    • Answered
    • 30 days ago
    • Sophos Firewall
    • Discussions
  • Upgrade to home firewall

    Chris Bracy
    Chris Bracy
    After running home firewall for many years, I decided it is time for an upgrade to the latest. The old version is v9. I downloaded and installed v20, and it is different so it took me a bit to figure it out. But when I try to restore a backup…
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Sophos FW has stopped opening on Chrome Web Browser

    eFrancis
    eFrancis
    Sophos FW for Production has failed to open on Google Web Browser however the IP is reachable. Version: XGS4500 (SFOS 20.0.0 GA-Build222) Mode: HA Any solution towards that. Thank you
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Multi-WAN Active/Passive configuration

    Kiran Jedhe
    Kiran Jedhe
    Hi, I need to set up my v20 OS firewall in active-passive mode. I've already done some configuration, but I'm facing issues with automatic failover due to using "Any" in the NAT rule. Can you provide a straightforward solution using SD-WAN or WAN Link…
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • WAF - VServer config problem

    Shadow82
    Shadow82
    Hi! Recently I want to configure a VIP with SSL termination on my Sophos Firewall 20 running as a VM. I have the SSL cert imported (+CA - there was no Let's encrypt E5 CA so I added it). I want to start from something really simple - Outside LAN to…
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • WAN Link Load Balancing in v20

    Nathan Kuhl
    Nathan Kuhl
    What is everyone's experience with WAN link load balancing in v20? We're a K12 private school with two identical WAN links from different ISPs, Frontier and Comcast. Our goal is to enable WAN link load balancing in an active-active config, weight 1 and…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XG DNS issue with Docker Containers

    Dango
    Dango
    Hi, I have a bizarre issue with the docker container and Sophos XG's DNS resolver. Let me lay out my setup first. I am running Sophos XG Home 20.0.2MR2 on a Dell R210 II. There is no IPv6 enabled anywhere. My docker host is Ubuntu 24.04 LTS and docker…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Rant - SSLVPN with Duo RADIUS Proxy Change after SFOS 20.0.0

    jdh201
    jdh201
    So, I wanted to post a bit of a rant here regarding an undocumented change to RADIUS authentication after SFOS 20.0.0 that has broken my DUO MFA implementation. For years I have had my users added from AD and I was able to pull multiple groups through…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • unable to create ip network - "You must enter a network IP address."

    GernotMeyer
    GernotMeyer
    Hi all, I have several SFOS V20 in place. I can nomore add an ip network: "You must enter a network IP address." There is not much room for making things wrong and I did this couple of times before. No problem to add an ip host but no chance for…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • IPSec SG135 (9.719-3) vs XGS2100 (SFOS 20.0.0 GA-Build222)

    dan ghenea
    dan ghenea
    Very nice! I need help setting up an IPsec tunnel between sites, the firewall models are "UTM - SG135, Firmware 9.719-3" and "XGS2100 - Firmware (SFOS 20.0.0 GA-Build222)". We have researched through forums and followed some steps that match the errors…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • IPSEC site to site VPN, initiator behind router

    GaryBrown
    GaryBrown
    We are wanting to connect our remote office, which is in a managed/shared office space building, to our head office. We have no control over the shared office netowrk. We have a XGS in the managed office space. The internet connection is supplied…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Configured WAN lP in Sophos XGS136, link is up but internet is not working

    Firewall Monitoring
    Firewall Monitoring
    Hi Configured one more WAN IP in the Sophos XGS136, link is up but traffic is not moving through new link, checked load balancing, everything is looking fine Pervious link is working fine, however the new link is not working, able to ping 8.8.8…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • HOME License on XG115 hardware network adaptor not working

    kef L
    kef L
    Hi There I recently acquired a second-hand XG115W. After wiping the SSD, I successfully installed the V20 HOME firmware on it. However, I've encountered this issue after the installation: Ethernet ports 2 and 3 do not function. I can see the activate…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Remote IPSEC VPN doesn't work after configure SD-WAN route

    Ravin
    Ravin
    Hi, Good day! I am looking for guidance regarding my network configuration involving two ISPs connected to my firewall. One set as active and the other as a backup. This setup has enabled us to utilize Remote IPsec VPN effectively. I am currently…
    • Answered
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • How to "drop" mails instead of "reject" in MTA mode

    Markus Quirmbach
    Markus Quirmbach
    Hi all! This is a follow-up of a question I posted 7 month ago - and dind't wrote back (sorry!). How to "drop" mails instead of "reject" This is still not resolved, so I ask again: ************ We have a XGS 2300 with SFOS v20 deployed and we…
    • Answered
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • VoIP Traffic Through Secondary WAN Port

    daniel_schmidt
    daniel_schmidt
    Hi All. Firstly, thank you for your time to help! Let me give you a quick breakdown of my network and then I will explain what I am trying to do. I have a XGS 2100 running on v20 SFOS. I have 2 ISP connections, a primary and a backup. (I have set…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • NAT between RED20 and IPSec on XGS v20

    Heiko Dammlaks
    Heiko Dammlaks
    Hi I need to translate packets between an ISec and a RED 20. There is an IPSec tunnel with 172.18.10.0/24 on the remote site and 172.26.143.1/24 on the Sophos. I have a RED device with 192.168.54.1/24. I would access form REDs subnets hosts (maybe…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • Firewall Rule block internet access when placed on top (Sophos XG330 (SFOS 20.0.0 GA-Build222))

    Edmund Kainyah
    Edmund Kainyah
    Hello Community, I am facing a challenge in getting a rule to block social media and video hosting to work. I created an application filter and web policy to block all social media and video hosting. Created the rule and placed it at the top. It blocked…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • Functionality going from UTM to SFOS - got a map?

    KrisJacobs
    KrisJacobs
    I am going from using UTM for years, to SFOS v20 on XGS 3300 hardware. I haven't been able to find any reference that would map functionality from UTM to SFOS. Does such a thing even exist? Thanks!
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • SG 330 Rev. 2 fresh community install - no ports getting enabled

    Damjan Kumin
    Damjan Kumin
    Hello, I have Sophos SG 330 Rev. 2, completely new. I have used a USB installer to install the community/free edition of SFOS. The installer went ahead correctly, installing OS on the local SSD, and the appliance rebooted. After I saw that the appliance…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Web Policy

    Randhir Kumar
    Randhir Kumar
    Dear Support Team, Dear Support Team, I have Sophos Firewall XG330 (SFOS 20.0.0 GA-Build222) The Web policy is not working. when i blocked the https then all site all blocked. i checked the policy tester. its web policy is working. But when we open…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • Where can you download/access the individual log files via the GUI?

    Mark Tarrant
    Mark Tarrant
    In the documentation I have seen these instructions, but the option isn't there; To download individual log files, do as follows: Go to Diagnostics > Tools. Scroll down to Troubleshooting logs. Select the files and click Download. I'm using…
    • Answered
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall Home v20 - is Serial Number transferrable?

    Wepee
    Wepee
    Hi , I just want to find out if I registered my Serial Number for PC no.1, later the PC died ( not working order), can the Serial Number be transferred to a replacement PC no.2? Or the serial number is not transferrable, I need to apply a new one…
    • Answered
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • What kind of Intel CPU is capable to handle the workload?

    Wepee
    Wepee
    Hi, I could not find any information about the CPU to run Sophos Home Firewall v20. All I know is that FW v20 only can run on Intel CPUs and supports 4 cores. Given that I have an old Intel Core2 Quad 8XXX, which does not supports Intel AES instruction…
    • Answered
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • configuration migration to new hardware

    Ahmad
    Ahmad
    hi, i have 2 XG430 in HA firmware version 20.x, now i want to move to new hardware XGS4300 in HA. please advise how can i migrate configuration from old to new hardware??? what steps should i follow???
    • 4 months ago
    • Sophos Firewall
    • Discussions
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