• XGS2100 to 19.5 fail- Red Interface- DGD-"stopped"

    Charles Cook
    Charles Cook
    I started this update this morning around 10am (14 hours ago). I was running 19.0 with no issues. I have the XGS2100 with the 4x 10Gb SFP+ Flexi_port module. I have 2G fiber in my A2 (SFP+) then in Port2 (1G) I have a coax modem as my backup. A1 (10G…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Denied packets when accessing Sophos XG GUI

    Kyle Hesser
    Kyle Hesser
    Working with Sophos XGS 126. Whenever I access the Firewall's GUI, which I can access fine, I notice that multiple Denied Packet are being logged. I am not sure if this is normal behavior, and I haven't noticed this before we updated to the SFOS 19…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • API 19.5 like not working

    Sumer Eskicioglu
    Sumer Eskicioglu
    The like filter works in all versions prior to SFOS 19.5.0 GA-Build197 and not only in IPHost search. It works in IPHostGroup, Services and other object searches. example is as follows. <Request> <Login> <Username>admin</Username> <Password>adminpassword…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • TLS engine error: FLOW_TIMEOUT through IPSec Remote Access Tunnel

    Markus Ottmann1
    Markus Ottmann1
    Hello community, we are facing a strange behavior since we´ve updated our XGS4500 to SFOS 19.5.0 GA-Build197 . Some website are not fully accessible through IPSec Remote Access Tunnel (via Sophos Connect Client). The first line of the above SSL…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • How to setup L2TP Client VPN and OSPF routing in SFOS 19.5?

    Ben@Network
    Ben@Network
    Hello Community, I have a working L2TP VPN dialup and a working OSPF routing over our site firewalls. From the L2TP network I can reach all local networks (connected to the firewall itself), but I can't reach any network in the site locations. I figured…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • No SSL certifcate Captive Portal

    Sophos User1152
    Sophos User1152
    For some strange reason the XG running 19.5.0 is not hosting a SSL certicate for the captive p ortal. For the Firewall adm in console itself it's working fine. I have already tried re-adding the certificate without any luck. SSL Admin settings …
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Guest Network - XG port 8090 (IPS error messages) not accessible

    Nathan_K
    Nathan_K
    I have my network segmented and am using web filtering on our GUEST network to ensure that certain content is not accessible to visitors or my kids. I have Captive Portal enabled in Administration on my GUEST network, however; when a someone tries to…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • VM XG 19.5 pppoe ipv6

    Paolo Skizzo3000
    Paolo Skizzo3000
    Hi, my provider ISP provide me a PPPoE Dual Stack WAN connection. Using a Linux PC is possible to get IPv4 and IPv6 IPs with the same PPPoE connection and works perfectly. In VM XG FW v19.5 Port 1 configuration is WAN with IPv4 PPPoE and works…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Multicast-Routing for Phone-System

    SM-ITM
    SM-ITM
    Hello Everyone, one of our customers has a phone system (Panasonic KX-NS700) that uses multicast to synchronize the Cell-Stations (KX-NS0154). The Cell-Stations (DECT) use PTP for synchronisation.There is one Master and several Slave-Stations. Although…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG 125 - can't update second firmware to SFOS 19.5.0 GA-Build197

    Francesco Marciello
    Francesco Marciello
    Hello Following situation: I can update the first firmware (to 19.5.0 GA-Build197). But when I want to update the second firmware to 19.5 as well (from SFOS 19.0.0 GA-Build317), I get the following error: "New firmware could not be uploaded. Please…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Web authentication through captive portail fail after few minutes

    GaelRAYNAUD
    GaelRAYNAUD
    Hi all. I'm currently facing a problem on an XGS2100 where AD authentication & SSO through Web auth are enabled and working. Just for a few minutes... Next step on every single client (Windows, Android but not iOS) is lose of connectivity and need…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Xg Update to 19.5 not working via Central

    Alexander Kletzl
    Alexander Kletzl
    Hello, we have several Firewalls managed via Central. We wanted to update our Test firewall ( XGS107) to the new 19.5 os. Sadly, the Update doesn't work somehow. Central delivers that the update was successful, but it's still on 19.01. Manual upload…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SD-RED connection problems

    SETdevIT
    SETdevIT
    Good day, we have seriously connection problems with a SD-RED60. It works fine till the connection gets interrupted about once an hour for mostly 3-4 minutes. After the interruption, the connection works again fine. Both WAN IP Addresses are available…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Cannot upload 19.5 on XGS 126

    AlexanderPoettinger
    AlexanderPoettinger
    I've tried today to upload 19.5 to two XG 126 firewalls. Both don't accept the fimrware. Upload works, file validation works but applying the firmware does not work. Both firewalls run 19.0.1-365. Both have been restarted.
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Reverse Proxy WebServer behind IPSec Tunnel

    Ben@Network
    Ben@Network
    Hello, I have a VPN tunnel to another site, there is a web server that should be reached via a reverse proxy on the XG. The XG has an additional IP address (192.168.0.140) on the LAN interface (the LAN interface has IP 192.168.0.2). The IPSec tunnel…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Update strategy not optimal

    Ben@Network
    Ben@Network
    Hello Sophos, Last week (01.22.22) Sophos issued a security advisory that included that to close the vulnerabilities should be updated to version SFOS 19.5 (our firewalls ran on SFOS 19.0.1). Since we always want to close security issues promptly, we…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Strange issue on HA firewall: packets missing

    Ben@Network
    Ben@Network
    Hi all, we have on our WAN interface an additional IP address (Alias ). For this IP are 2 DNS Hostnames registered. On firewall runs a Reverse Proxy on the Alias IP. We did not see any issues when the users access Hostname1. Some users reports, that…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Feature Request - Quick Search Feature in Rules

    Dende
    Dende
    Hi, since the last update 19.5 there is a search window for the host and services. I would also like this search function for the rules, it would make it much easier to search for a specific rule! Thanks
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG 19.5 otp field

    Bart van der Horst
    Bart van der Horst
    Hi, Is it possible put an otp field in the weblogon pages (admin & users)? Kind regards Bart
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XFRM Interface flapping after HA failover

    Ben@Network
    Ben@Network
    Hi all, today I made an manual failover to the auxiliary device. On the auxiliary device the XFRM interfaces began to flapping. On both tunnel ends I had many interface up and down events (ervery few seconds). The IPSec Tunnel itself seems to be stable…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • IP Country origin wrong

    Bart van der Horst
    Bart van der Horst
    Hi, We have a new internet connection since a month, and the external ip adress of that line is not in the correct country. We have ip 130.255.171.129 and acording to the ripe database it's in the Netherlands and that's correct. Only our branch…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Connection could not be loaded

    Gerald Werner
    Gerald Werner
    We had problems using the SCC when connections close unexpectedly after about 60 minutes. So we have changed the settings in the IPsec profile. We have changed the key life in phase 2 from 3600 to 36000 and have changed the dead peer detection to re…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Azure AD authentication for Sophos Connect

    Nez_Pottage
    Nez_Pottage
    I see XGS OS19.5 now allows Azure AD to be used for SSO for admin access to the webadmin. Can the XG also be configured in a similar manner so that users can authenticate to Sophos Connect using their Azure AD details, and any possibility of using the…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG 19.5.0 Configuration restore failing

    dakster
    dakster
    Hi,, I am on XG 19.5.0 GA 197. When trying to restore a configuration save from either from 19.0.1 OR 19.5.0, I occasionally get a failure on the restore of the saved configuration (even when saved/restored to/from the same version). On a fresh build…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • HA flop on manual firmware upgrade to 19.5

    David Moro
    David Moro
    Hi everyone, i've this problem, when i try to upgrade the firmware from 19.0.1 to 19.5.0 manually with signature file on XGS136 the firewall cluster start to flot from primary - auxiliary to standalone - fault... This happens only if one of the…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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