• XGS+REDs - PCs on RED network shown as PRIVATE, not domain

    Carlos Crespo
    Carlos Crespo
    Hi, I had an issue in this scenario: XGS with SFOS 19.0.1 MR-1-Build365 + 2 RED60, Server W2012R2. The REDs operation mode is set Standard/unified; REDs are in a RED Zone. Each RED as it's own DHCP range (set in Network|DHCP (to be able to add static…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • MTA is rejecting all incoming mails due to blacklisting from spamhaus.org

    EdmundSackbauer
    EdmundSackbauer
    Since yesterday, all incoming external mails are rejected due to "RBL listing". However like outbound.protection.outlook.com they are not on any RBL if I check. This happens on both independent XG 19.0.1 I am using (Home Edition) Could the reason…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Extra options for sophos connect VPN client

    Eduardo Diaz Comellas
    Eduardo Diaz Comellas
    Hi all, I would want to make the sophos connect vpn client *not to* store the vpn profile, and download it every time. I've checked the documentation at https://docs.sophos.com/nsg/sophos-firewall/17.5/Help/en-us/webhelp/onlinehelp/nsg/sfos/concepts…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Very Strange issue has anyone seen anything like this? - XGS RED 60

    craig A
    craig A
    I can't make sense of this issue, any help / ideas would be much appreciated because i feel like I'm taking crazy pills <insert Mugatu> I have the following setup: XGS 2100 Site 1 (Latest Firmware) SG 115 Site 2 The sites are connected via…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • IPsec site to site problems with 2 XG with Home Edition license

    BAD
    BAD
    Hi to all, Let me tell about the config that I'm testing: - Site A: XG 135 Rev 3 with Home Edition license. FTTH connection 1 Gbps symetrical. Network: 192.168.21.0/24 - Site B: XG 230 Rev 2 with Home Edition license. FTTH connection 300 Mbps…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Firewall Home - Anti Spam is Dead?

    Sophos Me
    Sophos Me
    Hey Guys, I installed the Home Version of the Firewall yesterday on my ProxMox Server and it seems to run fine for now. What i noticed today, the Antispam Service is dead: When trying to start it from the Services menu i get the message " Couldn…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • IPS updates - old issues returning

    rfcat_vk
    rfcat_vk
    Hi folks, over the last week or so I have noticed previously fixed issues with applications being incorrectly classified returning in my daily reports. Manual proxy surfing and thunder VPN. Why are these previously resolved issues appearing, does…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XGS116: Website does not load correctly

    retok
    retok
    Hello We have 2 Sophos XGS 116 and one website is not displayed correctly. The main.css file does not download or can't be encoded. I have created a ticket and already had a troubleshooting session with someone from Sophos. So far, we can't workaround…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Multiple CAA Clients Not Able To Connect At The Same Time

    lnxk
    lnxk
    Running into an issue and I'm at a loss to find the answer. Essentially when I first set up my XG firewall (Home User) I was able to successfully configure CAA access for all my endpoints and everything was working fine. About 2 weeks ago the firewall…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SD-WAN Profile failback with VPN Does not work.

    Fagner Nascimento
    Fagner Nascimento
    Hello Dear Partners! I configured an SD-WAN Scenario with Two VPN Tunnels and then created an SD-WAN Profiles. as the image below: I did the following Test I dropped the Main Link VPN_MTZ_1 and Sophos Quickly switched the Route to the Backup…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Open VPN cant connect to Sophos XG

    DAENG
    DAENG
    Hello, from one day to another I cant connect to XQ (latest Firmware). Opebn VPN sayes (I wil post only RED sections here): Fri Sep 2 15:43:48 2022 WARNING: Compression for receiving enabled. Compression has been used in the past to break encryption…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG 450 - /var/newdb/base/16386 full

    Stefan Hüning
    Stefan Hüning
    Hey all :), our XG just notified us, that the disk is full. After a little search on Google I purged all available reports. Sadly it did not help. Is there something else i could do. Our Firewall is runnning the latest Firmware that is available 19…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect client unexpectedly logged out of the firewall

    MichalKawecki
    MichalKawecki
    XG Firewall version 19.0.1 MR1 build 365 and Sophos Connect 2.2.75 client are affected. After a successful IPSec connection, after a few hours, the user is unexpectedly logged out of the firewall. The IPSec connection itself continues to work, but any…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Central Accesspoints offline due to *.prod.hydra.sophos.com FQDN Host issue since 18.5 MR4 and also in 19.0 MR1

    LHerzog
    LHerzog
    There is an issue present is SFOS since 18.5 MR4 and still in SFOS 19.0.1 MR-1-Build365. We have a firewall rule that allows the required traffic from our AP and APX devices to Sophos Central. The Rule has *.prod.hydra.sophos.com as Wildcard FQDN…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall: v19.0 MR1: IPS Update Question

    BLS
    BLS
    Hi, Not sure if this is a cosmetic issue, or something that needs further investigation - the IPS signatures are being reported in one part of the GUI as being old, but yet updated in another screen. Here it's showing Aug 26th But in this…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SFOS 19.0.1 Captive Portal not using singed certificate

    Andrew Laing
    Andrew Laing
    Updated Updated from SFOS 18.5.4 MR-4-Build418 to SFOS 19.0.1 MR-1-Build365 Captive portal is not using my uploaded signed certificate, Admin portal and user portal are using correct certificate. Same…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Client Authentication Agent not able to Login in Windows 8

    Stephen BabuJohnson
    Stephen BabuJohnson
    Dear all, We have recently upgraded firmware version v19.01 in our XGS2300 High Availability setup. After that we couldn't able to login into Firewall through Client Authentication Agent in particularly windows 8 devices and there is no problem in windows10…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • PHP script for uploading Lets Encrypt certs is broken since 19.0 MR1

    EdmundSackbauer
    EdmundSackbauer
    Hi, I am using this script from user burton https://community.sophos.com/sophos-xg-firewall/f/discussions/129768/letsencrypt-api-update-script---dynamically-handles-multiple-certs-multiple-rules-including-re-grouping-of-policies-rules However since…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SNAT Rule for IPSec Tunnel not working

    Ben@Network
    Ben@Network
    Hello Community, I have an IPsec Tunnel with the Firewall IP (192.168.0.1) on local site and a Webserver (192.168.100.100) on remote site. The Tunnel is established. On local site I have a 2nd system (192.168.0.2), that should have access to the Webserver…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Unable to access Sophos XG when over remote SSL VPN with static IP

    TimAlbrecht
    TimAlbrecht
    I have created an ACL to allow myself access to my Sophos XG when I connect in using remote SSL VPN. It has always worked fine, but after enabling the use of a static IP, I can no longer access the sophos XG over HTTPS. I can access other devices on my…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SSL VPN locks user on failed password

    duggan1
    duggan1
    Hi, Using XGS 6500 with Sophos connect client (2.1/2.2). If someone mistypes their password just once whilst logging in to the VPN it locks the AD account. AD logs suggest 4 failed attempts by the firewall to authenticate against 2 domain controllers…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SSL VPN clients disconnecting right at 8 hours.

    Chris Conlan
    Chris Conlan
    Have a strange issue where anyone connected via the SSL VPN (Sophos Connect) will disconnect right at 8 hours. I've already checked the settings under Authentication > Services and they are set past 8 hours. Under Maximum Session time-out it is at "Unlimited…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Help routing specific device traffic across layer 2 connection

    Sam Mroe
    Sam Mroe
    Hello there, I’m trying and failing to route all internet traffic from device 10.5.15.20 at SITE B across the layer 2 MAN and out ISP1 WAN at SITE A. I’m trying not to impact any other traffic at SITE B with this configuration, only internet bound…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Received drops

    antaln07
    antaln07
    Hi guys There is one thing that caught my attention, What does Received drops mean? Thank you
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Wan 5gbe not negotiating

    Flyncalpoly
    Flyncalpoly
    Att fiber the wan interface is a 5gbe to a 10gbe card on my firewall. However it is not negotiating a 5gbe connection; rather only 1gbe. Anyway to enable 5gbe for this connection? 10gbe is available as a manual selection, but not 5gbe. Using an intel…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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