• SLOW CONNECTION SOPHOS RED 15W

    Marcos Ramirez
    Marcos Ramirez
    HELLO RECENTLY I HAVE HAD DETAILS OF SLOW SPEED IN MY DEVICES RED 15W AND RED 50 I HAVE UPDATED TO VERSION 17.5.15 BECAUSE WITH VERSION 18 I HAD DETAILS WITH SOME NAT RULES, MY IPS PROVIDER OFFERS ME ONLY 150 VELO SITE 200MB AND MY OUTPUT THROUGH MY NETWORK…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG - /tmp is full

    Cpsilva
    Cpsilva
    Hi, I have a Sophos XG in SFOS version 17.0.8 MR-8, I discovered an NC-28220 [Base System] Garner active.db file size is too big in /tmp/eventlogs due to LogViewer output plug-in I can not perform the firmware update now, but I need to resolve this…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Issues with new firmware version SFOS 17.1.1 MR-1

    dfmindo
    dfmindo
    Hi, Yesterday I did upgrade firmware to SFOS 17.1.1 MR1 since SFOS 17.1.0 GA Yesterday, but i am having issues to load some modules Certificates Backup & Firmware -> Pattern Updates Host and Services Profiles IPSec Connections, Remote Users Current…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Restart VPN with API

    Joe Plunkett
    Joe Plunkett
    I am trying to restart a vpn connection using the xg API So far I have come up with this xml syntax: <Set operation="update"> <!-- Activate the vpn connection --> <VPNIPSecConnection> <Connection> <Name>TunnelName</Name> </Connection> </VPNIPSecConnection…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Disable user portal

    amaurib
    amaurib
    Two users including myself are the only one using VPN on my network, how safe is it to disable the user portal at all?
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Gateway Status Notification

    amaurib
    amaurib
    I have enabled the Sophos Notification to inform me on Gateways status changes and it come to my attention that when you have just one WAN you only receive the notification when the wan is back. That makes sense since without connection there is no way…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Security Heartbeat stopped working in 17.0.6 MR-6

    RamyAjamieh
    RamyAjamieh
    Hi, I'm Facing a problem with Heartbeat its stopped suddenly and the counter showing 0 and there is no logs at all when I checked the logs I found there is a certificate issue so please anyone face the same problem and how do I fix it, I have opened…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG - System Services - Tab "Services" does not load

    Markus Schlueter
    Markus Schlueter
    Hi there, right now I am using the Sophos XG Home (SFOS 17.0.6 MR-6) and just recognised that the tab "Services" under "System Services" does not load. I click on the tab and the loading animation starts, but never ends and the section "Services…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Firewall-to-Firewall RED tunnel bad pings one way after upgrade to v17.05

    DevonNoonan
    DevonNoonan
    Ok so this one is bugging me and my company's owner is getting angry with me... We upgrade two XG210 firewalls to v17.05. After upgrading the one firewall our VOIP traffic started getting bad. I put it off as coincidence and started applying QOS rules…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • SNMP Agent Uptime randomly resetting to 0

    Bjoern Freiherr
    Bjoern Freiherr
    Hello everyone, we're supporting a number of XG firewalls for clients. We use LogicMonitor to monitor the appliances via SNMP. Recently (I feel like this all started after we pushed out MR5 to all XGs), we've been getting alerts that the SNMP Agent…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Sandstorm Reporting Random Suspects

    Joe Plunkett
    Joe Plunkett
    So I have a few XGs running the Sandstorm module. Sometimes when I log into the Firewall it reports all clear. Then I might login a few minutes later and the "Suspect" section of Sandstorm will report some arbitrary number. It may say 15 suspect, then…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Track ATP event through Meraki NAT

    Joe Plunkett
    Joe Plunkett
    I have an XG reporting that there is an ATP event. The address it is giving me is for the source is our Meraki AP. I do not think the Meraki is infected but more likely one of the clients connecting to that AP is. The Meraki is Natting addresses, so…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • [Sophos Notification] Sophos XG Firewall: Issues faced after update to v17

    FloSupport
    FloSupport
    Hi Sophos Community, Please see the following Knowledge Base Article that was released to assist customers experiencing issues with IPsec and Webadmin after updating to SFOS v17. Before you open a case with Sophos Support. We strongly recommend updating…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • IPSec Site to Site VPN

    Chris Backer
    Chris Backer
    Hello everyone, I have a Sophos XG firewall and SonicWALL SOHO site to site VPN setup between those two firewalls. It connects up just fine and stays connected for hours but randomly it will go down and I have to go manually connect it back up. Luckily…
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Rule to allow an specific application only

    Robert152
    Robert152
    Hello, It's possible to create a rule to allow only one application? for example WhatsApp. I tried, but the rule allows extra traffic
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Error migrating configuration from v17.0.01 MR-1 to v17.0.02 MR-2

    BBear
    BBear
    Hello community, yesterday I was offered the new firmware v17 MR2 and as this updates resolves several issues I am experiencing I thought it might be a good time to upgrade. Unfortunately after upgrading via web admin GUI nothing worked and after I…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • How do I boot to previous firmware with Putty?

    Rick Leslie
    Rick Leslie
    Hi All, I 'upgraded' to firmware version 17 MR2 from 17 MR1. Since the 'upgrade' I cannot access the web UI - I get a blank page with "Internal Server Error" in the top right corner in response to login submission. I do not have easy access…
    • Answered
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • BUG : Cannot modify Gateway with /31 IP

    EddyMinet
    EddyMinet
    When you create a WAN interface with a /31 subnet it works great. But when you go to the corresponding Gateway object and want to change something (such as siwitching from active to backup) you have the following error : "You cannot enter a network…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Heratbeat sahow risk in Sophos Firewall

    Ozan Gozacan
    Ozan Gozacan
    Hello everyone I have a problem with sophos heartbeat. My computer is protected by Sophos Endpoint Advanced and Intercept X and is shown in the green of sophos center. My firewall uses Sophos V17. But my computer is showing the risk in Firewall I can…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Upgrading to v17 MR-1 directly from latest v16

    Ocha
    Ocha
    Is it possible to upgrade to latest v17MR1 without installing v17.0GA? I am terrified of upgrade after reading so many people having issues. Looks like MR1 fixed the issue, however I dont see it as an available option under firmware upgrade on my v16…
    • Answered
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • SG17, help with setting inbound port translation as a part of a DNAT?

    Lyndon Hall
    Lyndon Hall
    I'm not sure what I'm doing wrong or if this is a bug in SG17. I am trying to nat an inbound destination ip and port from the WAN address and WAN port to an internal server and a different port. eg. Before DNAT: src IP: ANY src tcp port: ANY…
    • Answered
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • IPv6 WebServer

    snlmauricio
    snlmauricio
    I didn´t figure out how to create a IPv6 WebServer. Is that true? Is not possible to create a IPv6 WebServer? Regards,
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Do we have support for country Group using IPv6?

    snlmauricio
    snlmauricio
    Do we have support for country Group using IPv6? if don´t. do we have plans about it? Regards,
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • IPSEC XG to SG broke after XG V17 Upgrade

    N8XJA1
    N8XJA1
    I applied the V17 update to my XG 16.05.x software appliance. Everything seems to have upgraded successfully except VPN policy and PSK. Both Phase 1 DH and 2 PFS changed from Group 14 to Group 2. After fixing this, the VPN still did not connect. I then…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • V17 hanging a lot and it's not stable, all my issues fix after return to V16

    KhaledMaged
    KhaledMaged
    i have 3 Device XG 125 and yesterday morning i have updated 3 devices to V17 and after 3 hours, a lot of issues happened like the following : 1- VPN site to site not connection, from the log it say failed ( no more details in log ) 2- suddenly when…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • View related content throughout Sophos Firewall
  • More
  • Cancel
>