I'm wondering how to view usage of categorized cloud app "amazon shopping" of today. The reports do not contain a single amazon app name nor do they contain contain "online shopping" category. But I can find the application and shopping category detected…

Hi folks, a question for the more knowledgable about XG mail scanning. My daily reports often show spam recipients which are not part of any mail accounts in my users. The firewall rules are setup to receive mail from only the ISP/RSPs. Ian

Hey all :), our XG just notified us, that the disk is full. After a little search on Google I purged all available reports. Sadly it did not help. Is there something else i could do. Our Firewall is runnning the latest Firmware that is available 19…

Hi, I've been copying a lot of data over SSL this weekend, and I've noticed that while the current activities window shows the traffic, and also includes the total downloaded, the reporting side of things doesn't This is using the latest v19 MR1…

I need to find a report or log that gives details on a user's SSL-VPN logins. I don't need to knowwhere they were going and such, More of when they connected and disconnected. I have found a very general report that aggregates everything for the time…

Dear Colleagues! The Sophos Firewall stoped to record the reports. I can't see the traffic dashboards, logs VPN Connections and logs webfilter. When I reboot the firewall the logs are created and I can see it. Someone c Post an help me?

Hello Guys, We are using Sophos XG-220 firewall since long. We have a Active-Passive configuration. For Internet usage, we have created multiple VLANs and All VLANs have multiple users. All users going through captive portal and login it's user name…

Hi, We have 2 virtual Sophos Firewall in active-passive cluster up and running. When installing, I deployed OVF and before turning on VM and first boot configuration ( I mean creating report and config and signature partition ), I resized VM secondary…

Hi, I cannot retrieve accurate reports from on-box reporting. Data transfer report for specific user shows that user downloaded more than 9 GB today but application report shows 1.8 GB usage and web report shows 4 MB. I've checked all other reports…

Hello Sophos Community, I want to change the layout of the Quarantine Digest on the XG/XGS SFOS 18.5.1 MR1. The first thing I want to do is change the language of this email. We are living in Germany and the message is in English. It would be…

Hello All, I want to be able to tell which website are the users visiting. We have an XG and all client machines have Sophos Endpoint Protection. So if Larry, Moe and Curly goes to Facebook, CNN or MSN or Fox News. I want those sites to be listed on…

Hi all, I bought myself an XGS87w for home with the intention of getting visibility into the traffic - volume reports and that sort of thing. Whilst I found the current activities, and can see volume reports on the firewall rule, I'm not able to figure…

Hi, When I logged into my XG Home Edition tonight I noticed the console had flagged the ReportDB service as dead. I havent logged on since I did the upgrade from SFOS 18.0.4 MR-4 to SFOS 18.0.5 MR-5-Build586 a few weeks ago - at the time of the upgrade…

Hello Support, I am unable to generate OTT Application and Website report from sophos xg 330. Kindly assist.

Hello Team, I was trying to generate unidentified user reports but not generating. What could be the issue can anyone help me on this. Thanks in advance

Is there a way that my Sophos XG Firewall can give me details on the amount of time spent by a user on a website or an application. I know it gives a time stamp based on when the website was visited, but my management is interested in knowing the amount…

Hi am trying to generate unidentified user reports but the page is loading continuously and the unidentified user data is 20GB. Sophos XG firewall version is 17.5.5 MR-5 Can anyone help me on this

Hello Sophos Community, This is my first post, happy to be here. How do I access RDP Access Logs on XG330? We have rules that map WAN access and route them to RDP IP's. Thanks Mandeep

Hello there, I need help with something. When I send/receive mail in Outlook, an error message returns, and then on my firewall device, the mail server IP that I receive external service from appears as Intrusion attacks. What is the problem and how can…

Iam new to sophos firewall & can anyone help me how to generate reports in sophos-xg firewall. I have to generate reports in below format 1) Weekly and Monthly network user details (Peak time and non peak time) 2) No. of users registered for the…

Good evening, a customer asks me for a daily report with the total traffic carried out by a specific location. I need to know the total traffic without differentiating for protocols, destinations or other. How can I produce it? I have made several attempts…

Can someone tell me is it safe to delete content of /var/spool/output/msglog folder? Hard drive on clients SG135 (converted to XG v18.04) is full and because of that mails sre blocked: console> system diagnostics show disk Partition Utilization…

To Whom It May Concern My colleague and I have scheduled numerous reports for our 4 firewalls to be sent to our 3 IT team inboxes. The firewalls are showing that they have been sent as scheduled but due to blacklisting of the public IPs of our firewalls…

http://sxg.secusolut.de/sxg/2021-05-12-11_29_40-Window.png Since May 1st I have not received any reports evaluated. Where can you see the audit?

Hi I have noticed weird logging and reporting behavior on the XG when transfering more than 4GB during one connection session. I tried to reboot the firewall, but no difference. You can see results of some of my tests below. Reports and policy counters…