We are migrating from Sonicwall's NetExtender remote access program to "hopefully" Sophos Connect. There's a fair amount of back story to this question, but the primary goal of my post is to see if someone can shed some light on why we are seeing a different…

Got stuck in very uncommon issue. Im using XG Xtream SFOS 18.0.4 MR-4. I`ve tried to create IPsec for remote user and it does connects successfully but doesnt pass any traffic over it. I`ve tried to access internal devices after connecting with IPsec…

Hello, this is a question to the Sophos Support members here in the forums. Today I noticed, that a user "support", that is probably from Sophos, logged in with remote access to our firewall.This user changed the existing remote access settings and…

Good Morning, A newbie question - in these days of increase remote access to HQ, what is the best VPN service (or combination of) protocol to for staff remote access back to the office from their business laptops. Appreciate it's very much a 'it depends…

I'm having an issue with SSL remote access. I'm able to successfully establish a connection and I'm able to ping over the tunnel. However after a period of inactivity the connection stops passing traffic; the connection appears to still be connected however…

Cisco AnyConnect clients we've been using on roaming AD domain-joined Windows computers have a start before logon (SBL) module and an option in each client config file to allow users to click a button on the Windows logon screen before signing into windows…

I have configured an SSL VPN from my cyberoam in order to remotely access all the servers. Locally I have access to the VPN, but when I connect from an external network I do not have access and I get a caption like this: "WARNING: No server certificate…

I have a XG 210 firewall appliance. I have a SSL VPN (Remote Access) policy for connecting to my internal Office LAN, and it works great. From the SSL VPN client, I can ping devices on my internal Office LAN, get to network shares, and run applications…

I am trying to setup VPN access to our lan for sales people, etc. I have been able to successfully connect the L2tp tunnel, and it shows 2 green dots when I am connected, however the IPsec tunnel only shows active and never shows connected, and only a…

Hej, I would urgently need IKEv2 for my mobile clients (iOS, Windows 10). Is there already a date of implementation? Thanks.

Is it not possible to have the XG configured to allow for both IPSec and SSL-VPN remote access consecutively?

Are there any configuration guides for setting up remote access using IPSec VPN. There are lots of site to site guides but absolutely zero on remote access setup and the admin guide is completely useless. Thanks

This KB article will cover some of the new configuration changes implemented for remote access IPsec VPN on v17: 1. no support for IKEv2 2. no support for IKEv1 when Dead Peer Detection of 'Re-initiate' is enabled Cheers, Karlos

Wasn't really sure where to post this but this is just my opinion form today's remote support help. First the technician was very friendly, although difficult to understand at times, we managed to converse. Here is one thing I was and still am skeptical…

Hello, I can see that XG17 finally supports IKEv2 ipsec, but only in site to site scenario. Is remote access support, especially with EAP-MSCHAP v2 authentication, coming too? Regards, Martin

hi L2TP and PTTP VPNs not working in XG what is the problem?

I just stood up an XG210, I have a remote access SSL VPN set up but some of my client machines crash when connecting. We get this bluescreen: All the affected computers are Dell laptops running Windows 7 Pro. Crashes happen with both the Sophos…

Hi all, I'm trying to set up a VPN SSL for remote access, after regenerate certificate I get this error while trying to connect. Mon Mar 27 14:21:49 2017 OpenVPN 2.3.8 i686-w64-mingw32 [SSL (OpenSSL)] [LZO] [IPv6] built on Dec 9 2016 Mon Mar 27 14…

Hello to all, I've just setup a XG115w with 16.05.1 MR-1. Recreate the certificate (to correct the bug which prevents to download anything from users portal). Create the VPN SSL conf, users, rules. Now if I login to users portal and download…

Hey there Folks! I came from Linux Server world where everything is plain and simple! I am a bit Overwhelmed by the Graphical User Interface and i am not be able to open Ports on my XG for IPSEC / l2tp connections i am pretty sure i configured everything…

Hello Community I am hoping that someone can help me, i have some problem to setting up my VPN IPSEC in remote access. Background : 1 - We have few server behind a security gateway and we want secure this security gateway 2 - Our security gateway…

I have an external user, a vendor, that needs desktop access to a system in the DMZ, but no other access. I have gotten it to where when the user logs into the portal they see the bookmark, and not the SSL VPN client, but they can still use "secure…

Hi everyone I'm setting up my SFOS v16 Home Edition. I can surf from my LAN that works pefect. Next thing is to configure SSL VPN (Remote Access) but it doesn't work properly. I get a IP but I can't ping anything or browse on the Admin/User Portal…

Dear all. I have configured my XG firewall for VPN SSL Access. However, I am not able to access the User Portal on a public network using https://myXG public address:port I changed my https port from 443 to XXX on the firewall and I port forward on…

i have public ip i want to know how i can access my xg firewall through public IP i am new i need all required configuration to enable this.