• YouTube for Schools exception in Sophos Firewall

    Alejandro Romero
    Alejandro Romero
    I've been wondering for a while, is there any way to check if the XG Sophos Firewall can provide access to YouTube for Schools rather than the general YouTube content? We're implementing a QoS plan, and that includes cutting YouTube access off, but…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall cutting off URLs for web filtering.

    NexusHelp
    NexusHelp
    Over the last couple of weeks, we've been having an issue where a website that is whitelisted properly is getting miscategorized and being blocked as category none. As you can see in the picture below, the URL that the Sophos Firewall is processing…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • DKIM issue with ed25519 selector

    Jules van Diesen
    Jules van Diesen
    One of our customers is encountering the following DKIM issue. Emails from two suppliers are consistently being quarantined due to DKIM verification. The selectors are as follows: s=strato-dkim-0003 c=relaxed/relaxed a=ed25519-sha256 b=512 s=strato…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Incorrect WAF SSL Certificate Served To Client

    haydenspence
    haydenspence
    Hi. I am facing an issue with the Web Application Firewall. I have several WAF rules configured, some using SSL and other are not. They point to a central web server. The domain name is used to differentiate each web app and that is forwarded on to…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Greylist synchronization

    Jos Verhallen
    Jos Verhallen
    Hello, Yesterday we have upgraded a Sophos XGs cluster to firmware 19.5.3 MR3-build652 and we noticed that one of the 2 nodes was greylisting e-mails coming from addresses that have e-mailed this organization in the past. Once we failed the nodes over…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • DPI Engine / SSL Traffic not beeing decrypted

    seroal
    seroal
    Hi Team, I configured a DPI Rule, that should decyrpt SSL/TLS Traffic, but it actually doesn´t, despite Policytest says, it does. Even if AV Scanning is active, the firewall does not block access to https://secure.eicar.org/eicar.com.txt . If…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XG with POP3 Scan

    Gerald Werner
    Gerald Werner
    We use a Sophos XGS87 (SFOS 19.5.3 MR-3-Build652) and we want to use POP3 Scanning in legacy mode. In document ( https://doc.sophos.com/nsg/sophos-firewall/18.5/help/en-us/webhelp/onlinehelp/AdministratorHelp/Email/HowToArticles/EmailConfigurePOPIMAPScan…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Does Email Callout Cache Results?

    JeffCooper
    JeffCooper
    I was having an issue getting an email to an address and discovered the address (which is actually an alias for another account) was failing on the Callout. I found that the alias had been deleted so I remade it. I'm still getting a failure on the…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SASI - Does the SASI engine scan imap/s traffic?

    rfcat_vk
    rfcat_vk
    I asked this question some 6 months ago, the thread is locked so I can no longer update it. Today I received a number of spam messages, which the XG has marked shown by the message in the mail message, but I get the same message added to genuine messages…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Web Proxy Policy

    Radu Mirea
    Radu Mirea
    Hi, I'm using Sophos XG virtual appliance and trying to add users as exclusions for the Web Proxy - Transparent mode (Direct Mode off). If Anybody is used, policy is doing the job and blocking .exe files (as example). But i need that some users to be…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • BLOCK ALL WEB

    Yosi Ajzenwaser
    Yosi Ajzenwaser
    Hello I need help, I can't get it. I want to block the entire internet, except the Google Map page, to a single user. I enabled STAS but I couldn't assign a rule to the user. Thank you.
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Email Protection - Exception list unsorted sender addresses

    PhilippRusch
    PhilippRusch
    Why is this list unsorted? I suggest an alphabetical order. A list field implies being sorted in a way that you can easily find entries in that list or add missing ones.
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Syncing Endpoint Web Filtering to Firewall Policies

    ptho
    ptho
    Hi All, With both the Firewalls and Endpoints in our organisation being managed in Sophos Central, is it possible to sync the endpoint web filtering to the configuration of the XG, i.e. block lists, allow lists, etc.? This way we're not having to…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Create New policy for windows and antivirus updates

    Moiz Bagban
    Moiz Bagban
    Hi, We just want to create a policy in sophos firewall to allow updates for windows and Anti virus Please Ellaborate your Response
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Quote how blocking works

    Gib GoDesk
    Gib GoDesk
    Hey guys. Thanks in advance for your time. I would like to know how the navigation quota works. Is the limit applied globally to the user of the group regardless of the firewall rule or does it only apply to the firewall rule that the group is applied…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall Compliance with UK Government's Keeping Children Safe In Education

    ptho
    ptho
    Hi Sophos / Community, Please can someone confirm that Sophos Firewall Web Fitlering is compliant with the UK Government's Keeping Children Safe In Education standards? I'm unable to provide a direct link to the UK GOV website where this inforamtion…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • WAF and RDG 2019

    MarcKOUSSOU
    MarcKOUSSOU
    Hi all, SFOS 19.5 Just got a problem with WAF and RDG 2019, i can't log to my server and i have this error: /rpc/rpcproxy.dll WAF Anomaly Inbound Anomaly Score Exceeded (Total Score: 13) Hope i will find…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Youtube allow for 2 hrs

    Raashid Qureshi
    Raashid Qureshi
    YouTube is currently restricted by the policy, but we require access to be granted for a 2-hour duration during the lunch break using the Sophos XG330 firewall.Please help to resolve this problem
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • WAF Authentication Forms shows 404 after upgrade to SFOS 19.5.3 MR-3-Build652

    Sergejs Guridi
    Sergejs Guridi
    After upgrade - all WAF with authentication form with template shows 404. Opening and saving Protection Policy - does not solve the issue. Recreation of Authentication Policy - does not solve the issue. Reimporting form template - does not solve…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • XG classification process is broken.

    rfcat_vk
    rfcat_vk
    I am trying to download a manual from a website and it is classified as 'manual proxy surfing' where as the other pages on the website work correctly. I often see 'manual proxy surfing' blocks in my daily reports and not sure which site i f any is causing…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • HTTPS Decryption Stopped Working - 19.5.2

    ptho
    ptho
    Hi Sophos Community, We've had it reported to us by those that use the monitoring software that https decryption has stopped working. We aren't exactly sure when it stopped working, but it appeared to have done some time after moving to 19.5. Though…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Improvement: Add Message-ID header to mail send from SFOS

    WGS
    WGS
    Hi, just found out, that mails sent from SFOS 19.5.2 MR-2-Build624 are missing the Message-ID header, required by RFC. Not a critical issue, but our mail archive softwares complaines each time, a mail from our XGS should be archived.
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Blocking Tiktok via Firewall Application Control and Endpoint Application and Web policies

    DavidSain
    DavidSain
    Defense contractors and others with government contracts are now required to block access to TikTok. We have a number of customers that fit into this category. Sophos has long had Musical.ly as an available application to block in SF, even in the last…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Ubisoft Connect - Service unavailable

    Moeller
    Moeller
    Hi At some point Ubisoft Connect stopped working, and have tried anything I can think of as it works fine if I bypassed the firewall by using a mobile connection. Tried adding URL to the exception list so it shouldn't be scanned, and added the URL…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Web Filtering "Allow All" versus "None"

    Wayne Folta
    Wayne Folta
    We're using a particular messaging app that works if the applicable firewall rule has Web Filtering "None", but not if the firewall rule is "Allow All" (or equivalently a Policy that only has the default Allow and everything else turned off). What's the…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
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