• XGS4300 Web filter cloudflare-ech Problem.

    MustafaTASCI
    MustafaTASCI
    Hello; There is a situation I just noticed on the XGS4300 fully licensed firewall. In URL category lookup, the URL appears in the adult category. However, users can access this adult site even though all adult categories are blocked in the web filter…
    • 1 day ago
    • Sophos Firewall
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  • restricting file types

    Moeed Aziz
    Moeed Aziz
    Hi, I am trying to restrict the video file types from being downloaded but its not working. I have not applied the Sophos certificate in my domain, but i did apply the certificate to this specific computer that i am testing on. Can i not apply the…
    • 9 days ago
    • Sophos Firewall
    • Discussions
  • unable to access http website in win 11 only

    Ravin
    Ravin
    Hi Team, Issue: A Windows 11 PC (PC1) is unable to access a specific HTTP website through the office network. However, the same website is accessible via a mobile hotspot. In contrast, a Windows 10 PC (PC2) can access the website without issues on the…
    • 16 days ago
    • Sophos Firewall
    • Discussions
  • Google Chrome games

    Christian Garcia N
    Christian Garcia N
    Good morning. I'm trying to block google chrome games, that is, when they enter chrome they type "solitaire" and it lets them play directly from the browser. I am trying with web blocking and application filtering but it still does not block the use of…
    • 18 days ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall Blocking Page

    Kramnai
    Kramnai
    Hi! I am currently exploring Sophos based on my prior experience with it back in 2014. I am gradually migrating from my MikroTik setup to a Sophos Home Firewall, primarily due to its advanced security features. I have set up Sophos Home Firewall on…
    • Answered
    • 25 days ago
    • Sophos Firewall
    • Discussions
  • Web filter log inconsistency

    Ilkka Ruuskanen
    Ilkka Ruuskanen
    Hi. I have a default firewall policy configured like this and web filtering is not configured to any other firewall rule. I do not use HTTPS decryption. Web filter works and I get a block message for denied HTTP sites and certificate error for…
    • Answered
    • 27 days ago
    • Sophos Firewall
    • Discussions
  • URL WEB categories

    Edward Raja
    Edward Raja
    When I import the url files in existing url categories, we're facing the below issue.
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Webfilter HTTPS decryption breaks ChatGPT: HTTP parsing error encountered

    LHerzog
    LHerzog
    We're discovering a strange issue with HTTPS decryption and ChatGPT in all browsers we use. ChatGPT is unusable when we're logged in with the ChatGPT-licensed Microsoft Account. Any chat request generates this or similar errors: On the of SFOS 20…
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Setting up exceptions for sites

    Valeriy Korobka
    Valeriy Korobka
    Hello. I am starting to get acquainted with Sophos Firewall sf01v (sfos 21.0.0 ga-build169). I have configured blocking of sites (for testing I have prohibited access to facebook.com). Tell me how to configure an exception for access to facebook for certain…
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • TLS decryption issue explanation for beginner

    David Kucera
    David Kucera
    Hello, I am converting our customers from primitive FWs to Sophos XGS's and testing TLS decryption. Would anyone be so kind to walk me through what is happening in specific case below: Setup: TLS enabled, any of default profiles, Sophos CA as trusted…
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Thumbnail Blocking via Sophos Firewall

    Akash
    Akash
    I need to block thumbnail for websites can we do it with Sophos Firewall
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Block Nudity Images iin searching

    Akash
    Akash
    Hello Good Day, I m using Sophos XGS 136 and web policy roles are working well but after a while when I search for sex images they appear but do not open the website. So please how to not appear in searching engine.
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Problem with URL Filtering

    albert cutrona
    albert cutrona
    Hello everyone!! I have a problem accessing a certain GitHub URL. For example, when I try to update Pi-hole the address objects.githubusercontent.com cannot be resolved: At first, I thought it was an issue with Pi-hole itself or with openDNS…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Bloqueio conecxão App itau Desktop

    Marcos Gabriel
    Marcos Gabriel
    Olá Pessoal tudo bem? Me Chamo Marcos, estou fazendo a primeira implantaçao de um Firewall Sophos em um ambiente, o equipamento é um (XGS 107 Security Appliance). Fiz toda configuração inicial e ele ainda esta em modo padrão sem nenhum filtrou ou…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Problemas al Cargar una URL desde cualquier segmento de Red

    NTM
    NTM
    Buen Día, Quisiera saber por qué al trata de acceder a la siguiente URL https://gala.com.pa/ no carga al realizar la petición desde cualquier segmento de red LAN. Se realizan pruebas: Permitiendo el dominio y la ip de la url Se agrega como…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • TLS Inspection & Google Passkeys

    Josh Wing
    Josh Wing
    I have TLS inspection setup on my main network running through a Sophos XG (20.0.2 MR-2) and am trying to setup Google Passkeys for G-Mail. The passkeys were setup using a different network connection, and they do work on another network. If I go through…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Does SSL inspection analyses WebSocket traffic?

    ff9394611
    ff9394611
    Hello there, I have a customer who may want to buy a Sophos Firewall with the main reason of using it as a Web Proxy Server. Unfortunately I could not find information regarding WebSocket traffic inspection. My guts tell me that the SFOS will inspect…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Reports showing IP rather than websites visited by users

    Rog163
    Rog163
    Hi Community... Please assist - Customer has a sophos 125 XG SFOS 20.0.2 running web filter and support license only- Web filtering works fine - Customer requested a report on a specific user on websites visited/ internet usage - Reports show IP address…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • RCS with iOS18

    Mike Richter
    Mike Richter
    Hi All, Anyone else having issues with iOS18 devices connect to Sophos FW with Web Filtering set to 'Default Policy' and unable to send RCS messages to Android devices? As soon as i turn off Wifi and force cell service, RCS works As soon as i disable…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Chat GPT access

    LSG Admin-Venket
    LSG Admin-Venket
    Dear team, Please let us know how to enable chatGPT access alone. Whitelisting chatgpt.com does not open the page properly. Website is not rendered properly by whitelisting the url in custom category. Please advise.
    • Answered
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • Problem beim Starten von Outlook – "Server did not respond to client hello"

    Dome96
    Dome96
    Sehr geehrte Damen und Herren, wir haben derzeit das Problem, dass Outlook nicht gestartet werden kann. In der Protokollansicht erscheinen folgende Fehlermeldungen: bitmask="" key_type="KEY_TYPE__UNKNOWN" key_param="Unknown" fingerprint="" resumed…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • DNS CNAME? Google Safe Search Enforcement

    yesandno
    yesandno
    Forgive me but I forgot if this is even possible with the XG 330. I am trying to enforce Google Safe Search via DNS with Web Proxy Filtering turned OFF because its blocking a Desktop web app's connection and I have no clue how to fix it other than turning…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • Not able to access a website

    Shifna Nizar
    Shifna Nizar
    I am trying to access the website https://uae.tweb.ttfuel.com/v2/ . Its accessible outside the office network. But its not accessible inside the network. Its saying site can't be reached. I am using Sophos xg firewall and I am new to Sophos. I think firewall…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Web Policy

    Randhir Kumar
    Randhir Kumar
    Dear Support Team, Dear Support Team, I have Sophos Firewall XG330 (SFOS 20.0.0 GA-Build222) The Web policy is not working. when i blocked the https then all site all blocked. i checked the policy tester. its web policy is working. But when we open…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • Understanding TLS Inspection and Valid Certificate Presentation: How Do Some Sites Avoid Appliance-Generated Certificates?

    Sophal Lee
    Sophal Lee
    I’ve noticed that some sites subjected to TLS inspection still present valid certificates from reputable CAs without generating on-the-fly appliance certificates. This behavior seems unusual because, typically, I would expect the appliance to generate…
    • 3 months ago
    • Sophos Firewall
    • Discussions
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