• Telegram Messenger Not Connecting When Any Web Policy is Active

    tscott_16
    tscott_16
    I'm needing to allow Telegram Messenger on the network but it refuses to connect whenever a web filtering policy is applied, even if it's just the default Allow All policy. I don't see anything being blocked in the logs. I have tried switching between…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Web User notification customization - cannot change top and footer images

    LeonardoM
    LeonardoM
    Good afternon, I have two clusters of XGS 2100 running with the latest firmware ( 19.5.0 GA-Build197 ). As per object, I am not able to change the top and footer images of the Web User notification. I tried both with JPG and JPEG (8-bit), respecting…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Block YouTube Shorts and/or Instagram Reels

    Fabio Teixeira
    Fabio Teixeira
    Maybe this is a tricky one. I want to block all TikTok like content on my network. Block TikTok is easier because TikTok only offers TikTok like content (short videos algorithm suggested and etc) But YouTube and Instagram it's different. I…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • web filtering with advertisements/pop ups logs

    Guilherme Silva1
    Guilherme Silva1
    Hello, Guys, I have the following situation: In the user's web filtering logs, I have several records of accesses to URLs that the user did not actually access. For example, in the logs there is an access by user X to a certain URL, and in fact what…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Ad Blocking lists

    Sophos Rules
    Sophos Rules
    Sophos is awesome and amazing and like other people here have requested it would be amazing if we could import adblocking lists like this one. https://github.com/StevenBlack/hosts If you can already achieve this could someone please help me. I found…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall blocking my website which is using cloudflare dns

    Mark Alex
    Mark Alex
    Hi there folks, I am a new user to the firewall using it because I have many sites of my own and a lot of important data on my PC so after reading reviews I decided to use the firewall to protect all of it from brute force attacks and viruses but some…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • How to get SSL certificate working for Web Filter notifications?

    Discipulus
    Discipulus
    Hello there, I just enabled a web filter policy to block various websites, but I'm having issues with the user notification options. I have installed a valid LetsEncrypt SSL certificate and it's working great for the user portal. However when a webpage…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • How configure SSL/TLS inspection settings for smartphone apps

    Naoki_I
    Naoki_I
    Hello there. I am using XG firewall home edition in my house. Some of the iOS apps are not available with SSL/TLS inspection enabled. When disabled, they can be used. I checked LogViewer and in some cases it is Error and in other cases it is not Error…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XG Home Edition and Application signature

    Andrea Gumirato
    Andrea Gumirato
    Good day, I'm using Sophos XG Home edition on VM (Vmware), with free license, version SFOS 19.5.0 GA-Build197 I see that many Windows application are being blocked by firewall, for example Logitech and Nvidia daemons for updating drivers, but even Games…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Guest Network - XG port 8090 (IPS error messages) not accessible

    Nathan_K
    Nathan_K
    I have my network segmented and am using web filtering on our GUEST network to ensure that certain content is not accessible to visitors or my kids. I have Captive Portal enabled in Administration on my GUEST network, however; when a someone tries to…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Silently drop requests to denied URL categories?

    gavo_nz
    gavo_nz
    Hi, Is there is way in XG to silently drop requests to URLs in blocked categories (via the web filter or otherwise), rather than presenting the user the block message? I know I can block in firewall rules based on FQDN, and silently drop, but I would…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG Website blocked

    Denis Saric
    Denis Saric
    Hello People, i have currently a problem with opening two Website. The Website is www.existenzgruender.de with the IP 46.254.122.16 From any other Client, without Firewall, the Website can be opend. We have the same Problem with www.nexxt…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Possible to apply "warn" action to an FQDN host group?

    LRSFC_DanJ
    LRSFC_DanJ
    Is it possible in the web filtering to apply a "warn" action with an FQDN host group as the activity? The specific situation I am thinking of is there is a website we want to configure as "warn", but then if the user chooses to proceed, then we need to…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Email blocked with web filtering

    Anesu Dangarembwa
    Anesu Dangarembwa
    We have a Sophos XG 310 , firmware v19.0.1 , The firewall is blocking emails, with web filtering, we have not configured any policy to block emails, Instead we configured a policy to allow outlook.com , office 365. but if we put web filtering on the firewall…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Web User Notifications Customization W/ Country Groups

    djdrastic
    djdrastic
    Hi we have been locking down the outgoing web requests to certain countries via Country groups via some default rules at the top of the chain of LAN-WAN rules . Occasionally we've had a user request for certain urls to be unblocked and use the exclusions…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • i need to allow youtube for specific user in web policy we are using ip based policy.so please help me .

    satyabrata bastia
    satyabrata bastia
    Hi. i need to allow youtube for specific user in web policy we are using ip based policy.so please help me .
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Google Meet Issues

    Ben Chappill
    Ben Chappill
    Hi All, Spent weeks with "support" to get Google Meet recordings to reliably work but haven't got anywhere, the final straw for me was after nearly 20 hours across multiple phone calls they asked me to reboot the firewall, despite a reboot being carried…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Web filtering: differences between Web policy of None and Web policy of Allow All

    David Hay
    David Hay
    I see differences in whether web requests work depending on whether a Web policy of None is used or a Web policy of Allow All is used. So there must be extra things that happen when there is a Web policy of Allow All. Can someone help explain what those…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • HTTPS decryption exception for dropbox server

    Eduardo Noubleau
    Eduardo Noubleau
    Hello everyone, I´m trying to sync my local files using the dropbox app, but it looks like there´s an url that I have to add into the https decryption exception. Has someone the complet list of the url used by dropbox that doesn´t accept the https decryption…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Troubles syncing with the cloud servers

    Eduardo Noubleau
    Eduardo Noubleau
    Hello, I have a MacBook Pro device, and I'm having troubles to sync my local files with cloud servers, like iCloud, dropbox, OneDrive, Goodnotes. I don't know if it's something related to https decryption or something like that. Has someone an idea…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall - How to manage multiple web exclusions over multiple firewalls

    BoreasJeff
    BoreasJeff
    Hello, I’m seeing that our Sophos XG firewalls are blocking M365 install and updates. What is the best way to push the M365 exceptions out to all firewalls? We currently have about 25 XG firewalls. I found the article Sophos Firewall: Configure web…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Unable to open certain websites

    ramana reddy
    ramana reddy
    When i try to open certain websites i get the following errors The same websites if open them from my mobile hotpsot they work.
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • allow url access with port 8080

    Fotit
    Fotit
    Hi all, [xg sophos] i have user who need to access web server on internet so (LAN to WAN) Example: https://webserver.com:8080 How can i create allow this? There is firewall rule already in place wich allow group of users (the user included)…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Malware and Virus protection in Sophos XG

    Sebyoga
    Sebyoga
    Hi there, I discovered Sophos XG and am pleasantly surprised by the configurations that can be put in place to secure your network. A big thank you for the work done on this tool. Also, I managed to create my various firewall rules based on groups…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Website not opening after working before

    Jeff Boucher
    Jeff Boucher
    I have a client that was able to open a government website until just recently. Now when we try to open the site it comes back with err_connection_timed_out error. I checked the policies and ran a policy tester against the site and it is allowed. They…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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