• SSL VPN cannot access internal network other than LAN?

    ITMgr
    ITMgr
    I have a XG 210 firewall appliance. I have a SSL VPN (Remote Access) policy for connecting to my internal Office LAN, and it works great. From the SSL VPN client, I can ping devices on my internal Office LAN, get to network shares, and run applications…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Web access policy fails if tech support runs an application as an admin on user's PC

    A B6
    A B6
    Hello guys, We have implemented STAS authentication in our environment. Our web policy provides Tech support employees access to browse video hosting websites e.g Youtube, but the same category has been blocked for other people. When some non tech support…
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Web Server configuration.

    John Henry Vindas Carballo
    John Henry Vindas Carballo
    Hello all, I've been looking for information about the correct way to use the web server module on XG but I couldn't find anything. Also ask to a Live support agent on chat and he didn't have any document that could help me. So, what I want to know…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Avaya IP Office Small Community Networking Traffic

    Adam Spooner
    Adam Spooner
    I am working on switching from Checkpoint firewalls to Sophos and am having some issues getting our Avaya IP Office phone system to work across our VPN tunnel to a remote location. All of the documentation from Avaya is that packet inspection needs to…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Mail and other client for e-mail - SMTP error

    bonji
    bonji
    Hi all! Recently, a firewall of your brand was installed in my office. Unfortunately, my colleagues and I find problems when sending mail with various clients (for example, Mail, Thunderbird, etc.). The error that is restituted refers to problems related…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Block page not showing up, web page stays blank

    Jelle
    Jelle
    Most of the times we get a blank page if the block page should appear, for example when trying to load an executable. Happens on FireFox and IE11, not tested with other browsers. After some reloading, sometimes it needs ten to twenty retries, the block…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • When I make a firewall rule to limit streaming services like youtube and netflix my client pc's ignore the rule(wired and wireless).

    cedric Wiersema
    cedric Wiersema
    When I make the rule my client pc's are ignoring the rule that I just made, what am i doing wrong? I am fairly new to the sophos firewall.
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • How to enable UPnP port 1900 broadcasts for local use?

    Greg Grotsky
    Greg Grotsky
    I have a LAN subnet and a separate Wifi subnet. I've created two rules to allow each subnet to talk to the WAN connection and all of that appears to be working well. I have an additional rule to allow the LAN to communicate with Wifi; but Wifi cannot…
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Firewall Rule Changes disconnect all traffic

    IT-Support-247
    IT-Support-247
    Hi, When I make a change to an (unrelated) firewall rule, particularly a WAF rule, the firewall will disconnect all sessions for all rules/sites for a few seconds. This happens for all of our hosted websites. For example: 1. Make a change to Website…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Service cannot be updated. It is currently being used in Business Application Rule(s)

    Christian Braunisch
    Christian Braunisch
    Hallo, wenn I try to edit or change a service in a existing firewall Rule I got the massage "Service cannot be updated. It is currently being used in Business Application Rule(s)" So everytime I have to remove the service, safe the rule an now I can…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Accept rule blocking traffic for "Invalid_traffic" reason

    Adam Spooner
    Adam Spooner
    I am having issues getting my XG to pass traffic and it seems to be getting blocked on an allow rule and I cannot figure out why. For troubleshooting purposes I created a rule and put it at the very top, it is an allow from the subnet on my LAN to…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • 2 subnets 1 network

    James Ridings
    James Ridings
    Problem, I currently am using a Sonic Wall TZ200 with a subnet of /23. I assigned ALL IP address's manually to every machine/device and ALL switches or unmanaged. I am moving from the TZ200 to a XG210. My problem is I am running out of IP address's on…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Invalid Traffic "Could not associate packet to any connection."

    Du toro
    Du toro
    I try to drop-packet-capture "host x.x.x.x or host y.y.y.y" with this KB https://community.sophos.com/products/xg-firewall/f/firewall-and-policies/96227/time-periods-and-established-connections/349096 . But i don't know what is this problem ? why…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Externe URL Liste funktioniert nicht. Blockt keine Seite

    ThomasHanslik
    ThomasHanslik
    Hallo, ich versuche im Moment eine Externe URL Liste als Kategorie hinzuzufügen. Im Anhang habe ich meine Einstellungen. Wenn ich die Liste "Händisch" anlege über "Domäne" und Lokal dann funktioniert es. Nur wenn ich URL verwenden möchte funktioniert…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Sign in google account

    CarlosLima
    CarlosLima
    In the default rule, I am only allowing access to a group of URLs, where the google.com domain is included, there are a little more than 10 domains, that is, in my internal network the computers only access the sites that are in this URL group , it's…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Website not opening

    Dilip Patel
    Dilip Patel
    I allowed this site but not opening . Can anyone help to how to resolve this issue. Url
    • Answered
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Need only one policy to Application control a user group, but meanwhile some users in the group want to access internet with specific WAN

    The_IT_Support
    The_IT_Support
    I have a question in the firewall Application control. AS I know, the application control should be applied in the User/Network rule -> Advanced -> User Applications -> Application Control Suppose I have the "A" and "B" Groups. A group will…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Clean Up rule "from any, to any, drop" that's allowed on the Internet anyway !!! WTF ?

    Big_Buck
    Big_Buck
    Hello Can anyone explain that to me ? I have a clean up rule (no 3) "from any, to any, drop" that allows traffic on the Internet anyway !!!. See the rule and the log below. Is it me, or this is a very serious issue ?
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Unable to Block Facebook properly for specific time interval.

    Junaid Imdad
    Junaid Imdad
    I have created a firewall rule which is meant to allow Facebook just for 2 hours in a day and all other unproductive categories (streaming media, P2p and tunneling applications) should be block all the time. For this purpose I have created a web policy…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Firewall Rules

    SophosNewby
    SophosNewby
    Is there a preference between creating a Business Application Rule vs a User/Network Rule? When to use either because they appear to be very similar when created.
    • Answered
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • all but one system works on xg firewall

    Roxana Schram
    Roxana Schram
    Hey, so I have setup my first XG and everything is working as it should with the exception, one system of 14 can not access or ping anything. It is set to DHCP like the rest, gets and IP, subnet mask, DNS1&2 and gateway IP. Checking logs I see it look…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Allow Outlook Ports Only

    M.Hegazy
    M.Hegazy
    hello everyone iam trying now sophos xg for evaluating it to deploy it in my work environment so iam testing every single policy and iam having a problem to get one of them into action we have a cloud mail services with standard POP3 port which…
    • Answered
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Guest wireless network access issue

    Chris Backer
    Chris Backer
    I am going to try to explain this the best I can. We have a Mitel phone system and we use the MiCollab app for cell phones and tablets and it works great when we are on the internal network and out the office on a cellular network or home Wi-FI. The…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • WAN Gateway IP on a different Subnet

    Hasan Fakih1
    Hasan Fakih1
    Multiple VPS and online server providers these days provide you with a gateway IP that is on a different subnet than the WAN IP. On pfSense, Forefront TMG and Untangle firewalls, I can add the gateway IP even when it's on a different Subnet, but on Sophos…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • Block all websites using https when Decrypt & Scan HTTPS is enabled

    buzz buzz
    buzz buzz
    Hi everyone! I have problem with the feature Decrypt & Scan HTTPS is checked. The situation is this, I am blocking facebook and youtube during office hours and to be able to block also facebook and youtube mobile apps I enable the Decrypt & Scan HTTPS…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
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