Hello Guys! We manage about 30 Sophos XG Firewalls which we also have to update for sure. Now with the recent Access Point Firmware Update, which you have to do to keep new APs working, i need to access every firewall and click the install button. Now…

I have spare sg210 that was on v17 firmware (cant remember which one) I was using it as a backup in case any of my upgrades to v18 failed. Now I am moving everything to v19. I wanted to use this machine as the backup on v18.5.3 so I booted it up and…

I have a XG310 that is still running on 17.5. I attempted numerous times to upgrade to v18.5, however it seems like this device was impacted by the NC-61506 bug which would cause all upgrades to fail. I could do a factory reset and upgrade to v18 without…

Hi Team, I am facing issue to upgrade our device.

We have 4 sophos xg firewall in our internal network. 3 weeks ago we decided to migrate them to 18.5 MR3. after that we couldn't get update from our SFM specially for IPS signature. for more information we can update these module from internet but this…

Its been a while since v19 has been released so, When is v19 MR-1 going to be released?

Hello We have a Sophos XG115 in place running on SFOS 16.05.3 MR-3. The Firewall itself is showing us Update HW-17.5.16_MR-16.SF300-830 as latest update release. Unfortunately, we do not have a support subscription fpr In-Product Fimware download…

Purchased 2 new XG 125. During the initial setup, I checked " Download Latest Firmware ". Now for the last 3 hours, one of them has been stuck at Updating firmware. Any work arounds?

In the thread "SFOS 19.0 almost bricked my XG230" a general conclusion is " Looks like there is some compatibility issue of the latest SFOS 19.0 with XG2XX series hardware " Is this the case? TIA, Fred

Hi, did a standard FW upgrade today during lunch....big mistake. The XG booted into failsafe mode and stayed there. The garner service did not manage to start. Did a factory reset, then loaded the configuration. Same thing. After a bit of plundering…

Is the latest firmware for XG85 SFOS 17.5.17 MR-17-Build837? If not, how can I upgrade as the admin console tells me I'm on the latest one.

For those that upgraded, any risks of functionality breaking? One concern I have is whether VPN users certificates will change and need re-enrollment?

Hi I was trying upgrade the firmware from V18.5 MR3 to V19.0 GA. console showing: Migrating config from SFOS 18.5.3 MR-3-Build408 to SFOS 19.0.0 GA-Build317 ERROR(0x03): Failed to migrated config. Load default. logs at /log/migration.log…

Guys, a user in a company that is our customer, made the mistake of inverting the boot firmware on the XGS 3300, causing an inconvenience in the company, because all the networks were offline, he ended up reversing to the original firmware of the equipment…

Hi; I have XG 310 devices working active-passive HA. There are too many RED devices, hundreds of rules and hundreds of address, MACs on this device. This devices are very critical for me and my company. For a long time, devices have been working…

In our organization we are using Sophos XG firewall, we are not getting firmware updates.Details of our firewall are mentioned below for your reference. Organization Name - GS Caltex India Pvt Ltd Model - Sophos XG 125 Version - XG125 (SFOS 17…

We recently installed a new XGS and as part of the initial installation, we were notified of a CPLD update. Is there any way to tell what version of CPLD firmware is running on an XGS? What is the process for any future updates? Are these only ever…

I had upgraded from ver 18.05 to 18.06 and has been over an hour now the applicance is isnt back online?

My current Sophos XG310 firewall version is 18.0.5 MR-5-Build586. I'd want to update the firmware to the most recent and stable version. Can I jump right to 18.5.2 or should I first upgrade to 18.0.6? The suggested firmware from the Sophos portal is shown…

I'm so used to manually having to do firmware updates out of hours, I never questioned it. Many firewalls we manage are customers who we don't manage in central. We've won their firewall business, but are not the incumbent partner. Today for some reason…

Has anyone else upgraded the firmware version SFOS 18.5.2 MR-2-Build380, and experienced major performance issues ? Any traffic going to the internet was drastically slow . We hat to revert back to : SFOS 18.5.1 MR-1-Build326 For it t be right…

We have an XG 135 and were prompted about this update a few weeks ago (we are currently on SFOS 18.5.1 MR-1-Build326). I have been putting it off due to the following two entries in the changelog: NC-69456 [Firewall] Device goes into Failsafe Mode…

Hey All, So everytime I try upgrade the firmware of this FW it seems to just boot back into the V17 . I checked out the migration logs and for some odd reason it gives me this : nvram_get failed with -16 Old version is 17.323 and currentversion…

I am trying to upgrade an XG 330 to firmware version 18.5.2. I downloaded the file from the Sophos Licensing Portal and used the Upload & boot option on the Backup & firmware > Firmware page. I have had a spinning wheel for over an hour and a half. The…

Hello Yesterday i installed 18.5 MR2 on my XG86w, after that I had no more a network connection to my applicance. I could not connect anymore by internet and LAN, and sophos central says my firewall is offline. So i had to connect by using putty and…