• XG310 Firmware questions

    Eric Van Houten
    Eric Van Houten
    We have a XG310 that is currently running 18.0.0 GA-Build354 and I had a few questions: 1- What is the GA version of firmware? In the release notes it mentions that some GA builds cannot run the latest version. 2- Is this even the correct firmware…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • How to upgrade a Active / Passive Cluster SFOS V18.5.2 to V19.5 in a Production Environment?

    Guenter
    Guenter
    Hi Community and Sophos Guys. As the title describes, I have to upgrade a Active / Passive Cluster SFOS V18.5.2 to V19.5 in a Production Environment. This Production Environment uses XGS2100 as hardware, and have a maximum of 24h hours for a downtime…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SSLVPN logs no longer showing source IP Address since upgrade from 18.5.4 to 19.0.1

    LHerzog
    LHerzog
    Hey, since we upgraded from SFOS 18.5.4 to 19.0.1 we can no longer see the source IP a SSL VPN user connected from in the VPN logs. It simply shows nothing or the LAN IP Address of the Firewall in the SSL VPN IP-Range. We only see the real source…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Monitoring SOPHOS XG with ZABBIX

    Oriom
    Oriom
    Hello, I monitor SOPHOS XG through ZABBIX and recently I noticed that I am not receiving HA status, we use the firewall in version 18, and this collection worked. After updating to version 19 the collection stopped. Does anyone have an idea how to…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Importing config take a too much long time

    Couribel
    Couribel
    Hello, I'm new in Sophos. I need to install back a previously removed (2 years ago) XG106. The active FW (#2) was v17.5.13 MR13 The other FW (#1) was v15.5.12 MR12. I've upgraded this one (FW #1) in v18.0.6 MR6 without problem, and was able to boot…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG106 v18.5 / v19.0 not sending out status mails (built-in mail server) AND dead Email General Settings GUI Tab

    MBue
    MBue
    Hi all, I have some weird behavior from my XG106. Updating to 18.5.3MR3 somehow killed the internal mail agent. It just didn’t send out status and backup mails anymore. (Log says „queued“, then „bounced“) Didn’t really bother me, cause Sophos…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Xg Update to 19.5 not working via Central

    Alexander Kletzl
    Alexander Kletzl
    Hello, we have several Firewalls managed via Central. We wanted to update our Test firewall ( XGS107) to the new 19.5 os. Sadly, the Update doesn't work somehow. Central delivers that the update was successful, but it's still on 19.01. Manual upload…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Cannot upload 19.5 on XGS 126

    AlexanderPoettinger
    AlexanderPoettinger
    I've tried today to upload 19.5 to two XG 126 firewalls. Both don't accept the fimrware. Upload works, file validation works but applying the firmware does not work. Both firewalls run 19.0.1-365. Both have been restarted.
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Update strategy not optimal

    Ben@Network
    Ben@Network
    Hello Sophos, Last week (01.22.22) Sophos issued a security advisory that included that to close the vulnerabilities should be updated to version SFOS 19.5 (our firewalls ran on SFOS 19.0.1). Since we always want to close security issues promptly, we…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG 210 Manual Firmware Update

    Jim Vaden
    Jim Vaden
    Have an XG210 that I'm going to use for our active/passive HA. I don't have it connected to WAN; only connecting straight to it via port 4444 via laptop on LAN port. I've downloaded firmware version HW-19.0.1_MR-1.SF300-365.sig, which was the choice to…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • v18.5 firmware

    Matthew Foody
    Matthew Foody
    Due to ongoing upgrade issues with one of our 310 XG's, we need to install the 18.5 firmware. Does anyone have a download location for any of the v18.5 releases? We have an open ticket with Sophos (well, it's been open for over 2 years now!!) so not holding…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Upgrade recommended ? from 18.5.2 to 19.x

    StefanS
    StefanS
    Hi there, We have a well working v18.5.2 in use here. We would need a recommendation to upgrade to v19.xx. Should this be done, if so, what should be considered when upgrading from v18.5.2 to v19.xx? Thanks for your help and hints. Thanks StefanS
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Configuration gone after upgrage SFOS 19.0.0 to 19.0.1 MR1 Build365

    Eric LEFOULON
    Eric LEFOULON
    Hello, I am currently using SFOS 19.0.0 GA-Build317 with two XG330 physical firewalls active/passive. When I upgrade to SFOS 19.0.1. MR-1-build365 the passive box switches well to version 19.0.1 MR1 but loses the configuration. I went back to the passive…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • v16.05.9 CMR-8 how to upgrade

    chong lim
    chong lim
    hi all, i have 2 XG750 running v16.05.9 CMR-8 on HA Q1. can i upgrade directly to v17.5 or i have to go v17.0, then to v17.5 ? thanks in advance newbie in sophos
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Automatic Updates

    Lukas Neumann
    Lukas Neumann
    Hi im am Looking for a way to perform automatic firmware updates on a sophos firewall. Is there a way to set a certain time in the firewall where it regulary checks for updates and installs them if nessesary? And another question does the automatic…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG V19.5 EAP

    EgonSommer
    EgonSommer
    Hello, does anyone have any information when there will be a 19.5 EAP and what new features we can expect ?
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • How to avoid a double reboot when doing a Sophos XG Firmware upgrade?

    Moltron5k
    Moltron5k
    Hi - I have 2 550 firewalls in HA and at one point years ago I think I uploaded a .sig firmware file and did the upgrade that way which ended up rebooting both firewalls at once. Since then I just wait till there's a popup window saying there's an update…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • v18 to v19 upgrade issue

    Ahmad
    Ahmad
    hi, i have upgraded XG430 to v19, but after upgrade i am having following issues: Issue1: some user are getting authenticated via stas while few not. those user are not visible in show live users. nor i m able to see his request on firewall. after many…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • firmware not showing to update !!!!!!

    satyabrata bastia
    satyabrata bastia
    HI, I have checked for update in sophos current version is 18.5.4 need to upgrade 19.0.0 when i checked for new firmware its not showing . please help
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • New firmware ready for installation Alerts

    SOMOA
    SOMOA
    Hello Is anyone else getting New firmware ready for installation emails from their firewalls? I have gotten 3 or 4 emails from each firewall so far in the last 24hours.
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG 310 not upgrading firmware from 17.5

    Samwel Wamui
    Samwel Wamui
    It keeps reversing back to 17.5 when we upgrade to 19.
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Configuration gone after upgrage SFOS 19.0.0 to 19.0.1

    Ben@Network
    Ben@Network
    Hello everybody, yesterday I updated two Firewalls (XGS 126 and XG 125) from Version 19.0.0 to 19.0.1. After the upgrade both Firewalls has SFOS 19.0.1 firmware installed but lost their configuration. The problem was both firewalls are on remote site…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Need help on Sophos XG 310 17.5 to 19.0 upgrade

    Anas Assainar
    Anas Assainar
    Hi all, My Sophos XG 310 running on 17.5 need an upgrade to 19.0, is it safe to do so? As I read comments on Sophos community I have seen a lot of issues faced including configuration flush out and device brick by other users. Thanks in advance…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG210 HA ver. 18.5.x to 19.0. migration

    Giorgio Premoli1
    Giorgio Premoli1
    Dear all, a customer of mine has 2 XG210 in HA mode (Active/Passive) that are running with the firmware version 18.5. I have to upgrade the HA to the version 19.0 and I'd like to know if I can upgrade/migrate the firmware without un-mounting the HA…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • V19 MR1 is released

    David Clark1
    David Clark1
    checked on mysophos portal and was listed......haven't found any releases yet..... Loaded on a spare Xg210, seems OK so far...
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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