• XG Firmware build and download

    admin_idl
    admin_idl
    hello, As our firewall in the HA is defective, we have been sent a replacement device from Sophos. However, we have the problem that the wrong firmware is installed on the firewall and we are now asking ourselves how we can get SFOS 18.0.3 MR-3. We…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • XG3300 will not load latest firmware.

    OldSkoolMC
    OldSkoolMC
    Current version is SFOS 17.5.16 MR-16-Build830. I have two XG330 firewalls in HA mode. SFOS 18.5.1 MR-1-Build326 appears to be on the firewall but will not boot up. Everytime the firewall reboots it reverts to the 17.5 version. Steps taken: 1) Manually…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • XG450 HA 18.0.3 MR-3 to SFOS 18.5.1 MR-1-Build326 works but automatically rolled back

    Samuel Heinrich
    Samuel Heinrich
    Today we upgraded a XG450 HA Cluster from 18.0.3 to 18.5.1 Everything seemed to work fined, both appliances showed 18.5.1 on the display. after we reloaded the cluster, both appliances reverted back to 18.0.3. from the GUI i could see that 18.5…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • End-of-Life (EoL) announcement for Sophos (XG) Firewall OS firmware v17.5

    ali turki
    ali turki
    hello We have server with SFOS 17.5.16 , we get this notification : "With all the enhancements over the last two years in Sophos Firewall v18.x, we are announcing the End-of-Life (EoL) of SFOS firmware v17.5 for all devices . The EoL for SFOS v17.5…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Not Able to ping Internet from Sophos XG 115w

    Karim GUIDOUM
    Karim GUIDOUM
    Dear Support Team, my sophos XG has been configured to provide internet access to clients, everything is working well for the client,(internet access, remote SSL VPN) my issue is that the device didn't ping from the diagnostic page to any address…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • SOPHOS XG FIREWALL FIRMWARE UPDATE

    buzz buzz
    buzz buzz
    Hi guys, any idea about the new firmware? I have tried to update my current firmware from 18.0.5 MR-5 to 18.5.1 MR-1 but my firewall did not start well during boot. I reboot it back to 18.0.5 MR-5 and now it has new update which is again 18.5.1 MR-1 but…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Unable to upgrade to the latest firmware

    Seychelles Revenue Commission
    Seychelles Revenue Commission
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Update 18.5.1 MR-1 is not displayed

    admin_idl
    admin_idl
    Hello, currently we have version 18.0.6 MR-6 and want to upgrade to version 18.5.1. Unfortunately, this firmware is not displayed and the message appears that no more recent firmware is available. What could be the reason that we cannot download the…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Upgrading sophos XGfirewall firmware

    Ihenock
    Ihenock
    Hi All I have sophos XG firewall and the sophos asks me to upgrade to SF 18.0 MR6-Build655. if I automatically upgrade the firmware I loose my configuration so how could I upgrade with the minimal effort so that I do not create each and every rule and…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Install 18.0.6 or wait for 18.5.2

    Ben@Network
    Ben@Network
    Hello Community, I have Firewalls running Firmware 18.0.5 and they offered the installation of version 18.5.1. What does the best strategy install the newer 18.0.6 or go to 18.5 and wait for the next 18.5 MR? Regards, Ben
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • v17 to v18 upgrade issue

    PeteH
    PeteH
    Tried my first v17.5.16 to v18.5.1 upgrade today. All the config was wiped bar the admin password. Couldnt restore the backup from 17.5.16. What has gone wrong? Im assuming this is not what is supposed to happen as the sophos website says no manual…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Login Failed after Firmware Upgrade

    Harun ÇAĞIRAN
    Harun ÇAĞIRAN
    Hi, I upgraded the firmware from 17.5.12 mr2 to 18.05 but now i can not access the web admin. Only user portal working on hidden mode browser. What can you advice me to reach the admin interface?.also i couldnt login with ssh.
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Update

    Farzan Barouj
    Farzan Barouj
    Hi everyone, we have Sophos XG 230 which is currently running firmware 18.0.4-MR4. I want to update the firmware to version 18.5-MR1. According to the link " Link ", version 18.5 should also be available for Sophos XG. But I still see version 18.0.5…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Is it possible to have XG210 firmware1 and firmware2 to be of the same version and build?

    SHtan
    SHtan
    Hello chaps! I'm trying to update both firmwares (FW1 & FW2) on the XG210 to 18.5.1 MR-1. Currently I have FW1: 18.5.1 MR-1-Build326 and, FW2: 18.0.5 MR-5-Build586 In the Backup & Firmware page, the 18.5.1 MR-1 firmware cleared the checksum…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • High availability firmware upgrade (small question just to be safe)

    h3ctic
    h3ctic
    I've inherited a HA-setup with two XG's (Active / Passive). I now want to upgrade them to the latest firmware. From what I've been able to gather I should simply logon to the web-gui on the Primary one and do a standard upgrade as if it was a standalone…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • 18.5.0 MR1 manual upload fails

    Wayne Folta
    Wayne Folta
    Got excited about MR1 and downloaded it then uploaded to the spare slot via the web interface. It's failed twice now. Both times got an error email: Alert for XGS87 (SFOS 18.5.0 GA-Build289) ################### …
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Migration from an XG SFOS 18.0.5 Build 586 to an XGS on 18.5.0 GA-Build289

    AlexanderPoettinger
    AlexanderPoettinger
    When will it be possible to make a migration from an XG SFOS 18.0.5 Build 586 to an XGS on 18.5 whithout having to donwgrade the old XG to 18.0.4?
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Upgrading 17 to 18 experiences would and criticism

    SimoXGFW
    SimoXGFW
    Hi, I'm looking for users advice and experience for upgrading to 18, especially directly from 17.5 to latest 18 . I'm thinking about upgrading in the next days, but we have a critical organization and I'm reading of several criticism especially…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Upgrading 17.5.15 to 18.05 MR5

    IT-Support-247
    IT-Support-247
    Hi there, We are due to upgrade our current XG210's (in HA) to v18 MR-5 and to be honest, I'm really not looking forward to it. I never seem to fear upgrading our Sonicwall firmware, which is always flawless, but Sophos makes me have sleepless nights…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • SFOS 17.5 > 18.5

    Andre Thibodeau
    Andre Thibodeau
    Hello XG community, Anyone know if the following upgrade is supported, can I restore the backup from 17.5 to 18.5? Cyberoam CR25wING running 17.5.15.746 > Sophos XGS 126W running 18.5 André
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Upgrade to SFOS 18.0.5 MR5-Build586 (18.0.5.586) failed

    r a2
    r a2
    Upgrade from SFOS 18.0.4 MR-4 to SFOS 18.0.5 MR5-Build586 (18.0.5.586) fails for me repeatedly due to a config migration failure. See a screenshot below. Is there a way to fix this issue? Its running on KVM on Ubuntu on an Intel PC. SFOS 18.0.4 MR-4 works…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Update dialog broken: missing button captions

    Alexander Mack1
    Alexander Mack1
    Hi Sophos communiy! I've been invited to a game of russian roulette with this update dialog on an XG125 18.0.4 MR-4. I'm using "Google Chrome Version 90.0.4430.212 (Offizieller Build) (64-Bit)" and I'm connected over VPN. What's happening here?…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Do we get v18.0.6 or go straight to v18.5.x?

    rfcat_vk
    rfcat_vk
    A very simple question, is v18.5.x being released before v18.0.6? is the release of v18.5 to be as v18.5.1? ian
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • XG125 Boot failure 18 MR5

    Peter Synofzik
    Peter Synofzik
    After Upgrade from SFOS 18.0.4 MR-4 to MR-5 the XG doesnt boot anymore. Monitor screen shows booting for ca. 2 seconds and then the message "rebooting" - ends in a loop. 80 Users in in Head/Branch/Home Offices are now disconnected. Should i better buy…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • This firmware will replace the non-active firmware image on your device - even if there is none.

    LHerzog
    LHerzog
    I have no non-active firmware image on my firewall. Nevertheless XG 18 MR4 shows this serious looking message box when trying to upload a new image. This firmware will replace the non-active firmware image on your device. Are you sure you want to upload…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
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