• i want to log and drop this specific alerts

    Taoufik MOURTADI
    Taoufik MOURTADI
    hi guys does anybody here know how to drop this specifique alert im already know the option log and drop but i want to log and drop only this specific alert not all alerts can you please help me
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • How to change default message for Notification

    Angelo Capuno
    Angelo Capuno
    Hi may ask how we can change the default message for each notification We would like to add user connected on the message so we could be notify also on who are connecting to our VPN Tunnel? Thanks,
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Where to find this in XG-GUI / Report ?? -- EMAIL: *ALERT* Sophos XG Firewall - HTTP virus detected

    dirkkotte
    dirkkotte
    Hi all, got a lot of messages "*ALERT* Sophos XG Firewall - HTTP virus detected" per mail. Unable to find this information within XG-GUI or Reports ... some hints Thanks, Dirk
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • User computer using OpenDNS DNS and firewall keeps producing these alerts

    cromwell uy
    cromwell uy
    Keep receiving Sophos Critical Notification Alerts emails for Intrusion Prevention Alerts We use OpenDNS DNS Host Servers as our primary dns and secondary dns. All these alerts are all outbound traffic from desktop computers to OpenDNS DNS Host Servers…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Non-Stop Receiving Alert ID: 7002 "SERVER-SAMBA Samba Writeable Share Insecure Library Loading"

    cromwell uy
    cromwell uy
    I keep on receiving 80+ emails per day for Alert ID: 7002 "SERVER-SAMBA Samba Writeable Share Insecure Library Loading". I reviewed these alerts and all these are our users accessing everyday files and folders for their daily works. Our File Share Server…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • What is this junk?

    rfcat_vk
    rfcat_vk
    I have received a number of e-mails purporting to be from my XG. Daily reports, test mail messages, gateways up and down. None of the gateway messages are correctly configured. They started around 1700 and finished around 1930 23/6/2021 I cannot…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Internal Port Scan Detection

    Jonathan Bouchier
    Jonathan Bouchier
    I recently came across an internal port scanner that was scanning ports on our Sophos XG firewall. Somehow this scanner got on a server. I was able to find this when I got an alert that there was a failed SSH authentication. There was not an actual authentication…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • How to manage viruses or attacks?

    Miguel Cruz
    Miguel Cruz
    Hi, yesterday i was getting many alerts from our firewall xg, but I dont know where can I go to see the history of these attakcs, and also it doesnt show me what device is the problem, the "device" it is showing is the firewall itself. Does anybody…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Benachichtigungen

    Andreas1202
    Andreas1202
    Hi, kann mir jemand verraten, wo ich diese Meldungen deaktivieren kann? Grüße Andreas
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • ATP alert mail pretty useless

    LHerzog
    LHerzog
    Subject: *ALERT* Sophos XG Firewall - Advanced threat protection DROP Alert for XG430 (SFOS 18.0.1 MR-1-Build396) xxxSNxxxxx Device Information: Hostname: xxxxfirewall's-hostnamexxx Management Interface IP: Not configured/Not available Date/Time: 2020…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • XG Firewall Connectivity Verifiers

    cm00001
    cm00001
    Hello, I was wondering if XG Firewall had a functionality found on the now old TMG 2010, which was called "Connectivity Verifiers". It is basically a way to monitor a server or service through either ICMP or HTTP 'GET' at certain intervals. As long…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Is there a way to suppress Intrusion alert in XG230?

    beebee2345
    beebee2345
    It seems we are getting a false positive intrusion alert in our XG, is there a way to suppress the alert so it won't show up in Reports?
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Switch off Alerting of IPSec Tunnel up/down

    BeEf
    BeEf
    Hello, I get a lot of messages in Sophos Centrol from our Firewall regarding IPSec Tunnels that are shutdown/restablished a couple of times per day. How can these messages be supressed? I looked on the firewall and also in Central. Regards, BeEf
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • WAN Port Frequently gets Down and automatically up after 2 minutes

    S Naeem
    S Naeem
    Summary We are using the Sophos XG 450 Firewall last 2 years ,now we have received Alert Message on E-mail that your Sophos XG 450 firewall WAN port is Down. after that we received another message WAN port Up this problem we have facing this problem…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • What do you do when an attempt to communicate with a botnet is detected?

    Ace Carter
    Ace Carter
    I'm curious about what the best course of action is. One of the XG Firewalls we manage detected an attempt to communicate with a botnet. The policy is set to Log and Drop and the alert itself says "no further action is needed", but why not? I don't think…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Gateway 'DHCP_Port2_GW' is Down error

    Ricky Stiles
    Ricky Stiles
    I am receiving email alerts daily from my Sophos XG115 hardware device that the Gateway 'DHCP_Port2_GW' is Down. Almost exactly 1 minute later I get another message saying it is back up. The VPN tunnels don't fail during this time and the IP Phones don…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • *ALERT* Sophos XG Firewall - HTTP virus detected (details required)

    CreateShare
    CreateShare
    Hi, Is it possible to get the endpoint details like the IP Address of the machine with the e-mail alerts that tried to download the infected file? Thanks.
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • IPSEC VPN alerts every hour

    Dan Williams
    Dan Williams
    Hi I am running a number of XGs on v18 latest revision, and they are all reporting VPN down every hour around the time the IKEv2 re-key occurs. The VPNs are all working as expected. This alert is then pushed in to Central and also sent out to all…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • SOPHOS ENDPOINT AND FIREWALL XG ALERTS SENT TO TELEGRAM

    Paola Vazquez
    Paola Vazquez
    Hi everyone I want to know if there is a form that I can to sent alerts of sophos endpoint and xg firewall to telegram?
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Remove Messages Alert in Control center?

    Miguel Cruz
    Miguel Cruz
    I have months with this alerts and i dont know how to clean them, my Sophos Firewall is updated at this date.
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • Web Policy Alert no working at all (certificate error)

    Miguel Cruz
    Miguel Cruz
    Hi friends, Im trying to set an alert to show to the user "go to this site is not the best but, you can go, clic on continue" or something like, but instead of that it only shows a NET::ERR_CERT_AUTHORITY_INVALID on chrome. Does anybody know if i can…
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Für eine Regel ein spezieller Alarm

    Ster Linga
    Ster Linga
    Hallo zusammen, nach erfolgloser Suche im Forum habe ich mich entschlossen einmal eine Frage zu formulieren. Es ist eine Sophos im Einsatz (9.506.2) auf der sich etwa 75 Regeln befinden die verschiedene Dinge erlauben. Alle Regeln werden geloggt…
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • IPS alerts - Have I to be concerned?

    FormerMember
    FormerMember
    Hi, since I am using XG, I'am getting always IPS alerts, and I am concerned about, because I don't know the reason of these alerts. Are IPS alerts a alert about accessing websites with vulnerabilities or outdated software, or means an IPS alert…
    • Answered
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • XG Unit Constantly Disconnects / Reconnects

    StuartMitchell
    StuartMitchell
    Hi there, We have 15 XG appliances we manage with SCFM, but for some reason, one of them constantly disconnects and reconnects to the SCFM. The client's internet does not drop, but every couple of minutes, we receive a notification from SCFM saying…
    • over 7 years ago
    • Sophos Firewall
    • Discussions
  • SCFM Reporting False License Warnings

    StuartMitchell
    StuartMitchell
    Hi there, We have roughly 20 XG units in our Central Firewall Manager. All are showing online, all are sync'd, and all show correct licensing information, however, every so often the SCFM send us an alert saying that all 20~ of our XG units will expire…
    • Answered
    • over 8 years ago
    • Sophos Firewall
    • Discussions
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