We have an XGS116 firewall and after updating to the SFOS 20.0.2 MR2-Build 378 I can no longer log in to the admin web portal, only login failure. Even trying to access via SSH when you can log in, navigation between the options is extremely slow and…

I hope this message finds you well. I am reaching out to request assistance with an issue I am encountering related to a proxy error with the sophos XG 330 (Fw1=SFOS 17.5.12 MR-1). I’ve noticed that when I try to connect to the web console, I receive…

How do I grant this access to accounts OTHER than the ADMIN local account? Other local administrator accounts have been created (not tied to AD/LDAP) - they have been granted an Administrator profile: However, I cannot find any way to grant the…

Hi everyone, has anyone ever configured a sophos xg firewall completely via ssh? Interfaces, vlans, firewall rules, nats, vpns?

Hi, I had mistakenly disabled MFA for super admin, after that I cannot log in with the admin account on the web portal. but I am able to log in CLI mode. Please find below. I sync the authenticator and it says "timeoffset successfully retrieved" but…

Is it true that the "Console" option under the upper-right-corner "admin" menu only appears for the original "admin" account login? I have created additional administrator accounts for other users, and they seem to be able to do everything EXCEPT that…

Hi all Unfortunately, the link from Ifferara in this post doesn't work here: https://community.sophos.com/sophos-xg-firewall/f/discussions/75632/xg105-admin-password-lost I have the following XG Version: SFVH (SFOS 18.0.5 MR-5-Build586) Is it possible…

Hello we get 404, 403 or 502 errors daily. We need to turn the device off and on continuously for about 40 days in this way. We cannot get support from our seller.

We can only access port 4434 and 4444 from WAN interface. We setup forwarding (i.e. port 81 to internal DVR). Port forwarding doesn't work. Can anyone help, please?

basically i could not access the web admin or anything else.

Hello, i accidently click incoming connection to any while setting up Dnat and now i cant access sophos webportal, how can i delete this DNAT rule , is there any way to delete from cli?

What the heck is this? 2020-10-14 12:09:06 GUI Successful sandstorm Administrator ' sandstorm ' logged out of Web Admin Console.

We have an XG 550 and from the beginning the web interface has been sluggish. It has gotten worse and now sometimes moving between windows takes 30 seconds or more depending on what we are doing. We just get the spinning wheel most of the time. Memory…

I logged into XG yesterday to do something and noticed my Interfaces icon was showing orange. According to the help page this means "Warning 50% or less WAN links are down. Click the icon to see details of the WAN links. " So I clicked it. It then takes…

ok When I search for the following all kinds of things come up 2000-4000 posts. But nothing that describes what I am seeing in my log file. I have a log that shows Appliance Access. I can not search for its meaning or what to do about it on here.…

Dear Community, The subject itself tells the whole story in brief. I can locally access the web admin access and also through WAN (public) without any issues, VPN is working fine and other web server sites published in master site are accessible…

Hello, I'm using SFVH (SFOS 18.0.4 MR-4), and it looks like one of my internal subnet is blacklisted. Those machines are always receiving a RST/ACK when they try to connect to the firewall portals (user, authentication, admin). I can ping, I can…

Hello i uses the packet capture , but after a while there ist internal server error an i cant log in to webadmin on the sofos. i have to restart the xg. Sorry but a big failure

Good morning, when I want to log in to the Sophos XG dahsboard, google chrome sasy that the site is unsafe. Why?

Checking if anyone has ever seen something like this ? I can create VPN Connections via wizard but cannot edit nor manually create any vpn connections.Page just seems to hang and cannot click on any object on the page. Have tried Firefox/Chrome as…

Hi all, No idea what's gone on here. Been using Sophos XG for a number of years now and had absolutely no issues (outside of the the usual little issues) until today. Upgraded the the latest version yesterday, but found a load of issues since doing…

Boa noite Sou novo no sophos xg e estou com problemas para acessar a configuração web. Fiz a instalação inicial -> acessei o painel web mas não fiz nenhuma alteração. Desliguei meu notebook e não consigo mais acessar o painel. Defino o ip fixo para 172…

Hello, I have installed this SFOS 18.0.1 MR1 and then upgraded firmware to 18.0.5 MR5 yesterday. Today when i tried open its web interface its giving the following error in browser either chrome or firefox. Please note that i don't use proxy in browser…

I am not able to access Sophos XG 125 router with default IP address 172.16.16.16:4444 using LAN -1 through web, and I don't have console cable to access from SSH, if there is any other way to access this device through web please provide instruction…

HTTP ERROR: 404 Problem accessing /webconsole/webpages/login.jsp. Reason: Not Found Powered by Jetty:// 9.3.6.v20151106