• Customer having trouble with Quickbooks Payroll Updates after Sophos XGS87 Firewall install

    Ben Woolley
    Ben Woolley
    I have followed the suggestions listed here by adding the URL Pattern Matching exception and HTTPS Decryption and Malware and Content Scanning. QuickBooks Updates failing He is still unable to process payroll. Is there anything new that any of you…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Zscaler can conflict sophos firewall web policy

    DevK
    DevK
    We have Zscaler & SOPHOS XGS2300 in our network after creating web policy and to on any rule internet getting down
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Migrating webfilter exceptions from SG to XGS

    Luis Prunn
    Luis Prunn
    Hallo community, I've now migrated a bunch of firewalls from SG to XGS. Usually, I didn't encounter to many problems, but now I might need your help. We have a firewall with a lot of webfilter exceptions (like 1000+ URLs). Is there a better possibility…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XG SPX Portal not available

    Hardliner
    Hardliner
    Hello, I have trouble configuring the SPX Portal on our Sophos XG with password specified by recipient. After the email is encyrypted with the outlook addin the link in the mail will lead to the correct host and the corrext port. But nothing happens…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Scan to Mailbox packet drop every now and then

    Izuchukwu Edeh
    Izuchukwu Edeh
    I am using Sophos XGS 2100 Version 20, newly deployed. Everything worked fine however since the deployment Scan to Email would not work properly. The packet is dropped now and then. sometimes it will not go through. I contacted Sophos technical support…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Network slow issue and firmware upgrade issue on the XG310

    Derrick Zhong
    Derrick Zhong
    Dear all, Recently, the network of our office appeared slow phenomenon, when visiting some websites, the speed of loading pictures has obvious slow. we also tried to use the laptop to connect directly to the firewall for testing, bypassing the core…
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XG 125 dropping Wasabi Cloud Storage despite Exceptions

    theunknowknows
    theunknowknows
    Hello, I have 2 XG firewalls running V20 (latest) that are not allowing the connection despite being added directly as exceptions below. s3.wasabisys.com ^([A-Za-z0-9.-]*\.)?wasabisys\.com/ ^([A-Za-z0-9.-]*\.)?s3\.wasabisys\.com/ And s3.us-east-1…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XG Bug: Cannot send Backups using Amazon SES

    Rhys Goodwin
    Rhys Goodwin
    Hi Folks, Sophos XG appears to have a bug where it doesn't interact with some SMTP servers properly. In this case Amazon SES (Simple Email Services) cannot be used with Sophos XG for sending Backups. Other notifications work fine but backups generate…
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Test Policy Web Pages

    Gary Parr
    Gary Parr
    Does this website not work anymore with XG? https://sophostest.com/index.html Running a policy test against just the web policy seems to show the correct result... But this test fails, and even classifies the address incorrectly... Going to…
    • Answered
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Troubleshoot and Skip Authentication in Direct Proxy Mode

    GabGoe
    GabGoe
    Hi! We are currently migrating our Sophos UTM to a Sophos XGS (SFOS 20) and have some issues with the direct proxy mode. We have to use this mode because we rely on per-connection authentication for multi-user hosts and content restrictions which…
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • disneyplus.com - required settings?

    Christian Gossmann
    Christian Gossmann
    Hello! I´ve issues accessing disneyplus.com with web filtering enabled. The site is working, but when trying to register or login, nothing happens, except a spinning circle. However, allowing the specific client to access anything without web filtering…
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • support.sophos.com is not showing in Web filter Logs

    midnightSun
    midnightSun
    Anyone else have this issue? community. sophos .com shows up in web filter logs BUT support.sophos.com and www.sophos.com don't. Why is SFOS hiding these logs? I thought it might be some exception but that doesn't seem to be the case.
    • Answered
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Blocked peer to peer and torrents , but still can access pirate bay website

    Anesu Dangarembwa
    Anesu Dangarembwa
    Good day we have configured Web filtering to block peer to peer and torrents... but we still can access the Pirate bay website.. I have also added a category to block the urls , but we still can access the sites.. we tryed opening on private browser…
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Firewall ( SFOS 20 ) block url with 502 bad gateway

    Thomas Meier2
    Thomas Meier2
    Hi there, we want to open the url: https://procurement.cern.ch and get the error: 502 Bad Gateway. If I open the URL without our firewall ( at home...) the website will open ! So the problem is our Firewall with SFOS 20.0.0 GA Build 222. I also…
    • Answered
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Possible? Webfilter exception for specific filetype on certain website

    seroal
    seroal
    Hi there, is it possible to create an exception for a filetype that should be allowed on a specific website only? We have a webpolicy, that restricts filetypes based on file type category. We want to allow one of that types for a certain website.…
    • Answered
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Disconnect site when quota timed out

    OldMtnGoat
    OldMtnGoat
    XG SFVH (SFOS 20.0.0 GA-Build222) I have set up a web policy with quota for gaming. I would like it to disconnect user from site after time is used. The way it works now is the user can continue playing as long as they logged in before the quota time…
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Disable logging for specific content catgories

    itsamemarkus
    itsamemarkus
    Hi everyone, is it possible to disable logging for specific (url) categories? For example disable logging for Health & Medicines Financial services I'm new to sophos firewalls and as far as I know it's only possible to add one web policy to…
    • Answered
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Block specific search terms in Google/Bing XG Home

    Kevin Roth
    Kevin Roth
    Hi all, I have recently purchased an XG 125 rev3 and installed Sophos home on it. I have been playing with the web filter and have found that it works very well for the most part. However, I have been unsuccessful in blocking specific search terms…
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Device authenticates instead of user

    Attila KEREKES
    Attila KEREKES
    Hi! We're using web category filtering with Active Directory groups. The proxy logs show that sometimes the user's devices are authenticating on proxy instead of user. The access rights are set to the users, not the devices. Because of this the proxy…
    • Answered
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Cloudflare protected Websites disconnects when Sophos Firewall TLS Decryption is enabled

    Markus Heilgemeier
    Markus Heilgemeier
    Hello together, i have the issue that some Websites like https://www.mediamarkt.de , https://www.poco.de , https://moemax.de are disconnecting the TCP Stream when our Sophos Firewall is running TLS Decryption against them. Once the TLS Decryption…
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • Exposed host and HTTPS Certificates

    pospo2435
    pospo2435
    Hi there, I have a single static public IP that I'm using for SSL VPN incoming connections and for exposing a host (PBX) along with the following services: 80, 443, 5060, 5061, and RTP range 9999-15000. The PBX manufacturer provides a DNS service…
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • Onvue exam streaming issue

    PeteH
    PeteH
    Can anyone help figure out what to let through the web filter to get the onvue proctored exam streaming software to work through an XG210? On the test connection it is failing everytime on the video streaming check. When I look in the firewall logs…
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • TLS Inspection Upload Speeds

    JimtheITguy
    JimtheITguy
    This is partly a question, partly a what's other peoples experience with this Doing some heavy speedtest loads on an XGS136 and an XG 135 and while both units with TLS inspection on will do 800mbps+ on the download they will only do 190mbps(XGS136)…
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • Web filter with content filter strange behavior

    Teererai Marange
    Teererai Marange
    I'm trying to test the web filter with a content filter and am experiencing unexpected behavior. I've created a blocked terms list with the following term: and uploaded it to a content filter called blocked_terms. I've also set up a web filter policy…
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • Is there a way to synchronise the web filtering set on the firewall to the rules set on endpoint ?

    Marcel Micallef
    Marcel Micallef
    Hi all, So we have Sophos XG Firewall as well as the Sophos endpoint client for A/V, web filter etc etc... The issue I am having is that we have more detailed filtering at the firewall level so no issues when users are connected to the work network…
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • View related content throughout Sophos Firewall
  • More
  • Cancel
<>