• PDF generate from our web server behind firewall alwasy blocked

    Disko_boyolali
    Disko_boyolali
    i have server that run code javascript or something that generate pdf file for download or view but alwasy faild or error my server using local addres nat behind the sophos xg. What shoud i have to do to white list this action
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Internet pages suddenly no longer work 502

    Chriz
    Chriz
    Hello, since today suddenly several internet pages do not work anymore. The browser gives the error message: HTTP ERROR 502 The page is e.g. https://www.ista.com/de/ Firewall is a XG115w (SFOS 19.0.0 GA-Build317 Do you have a solution? Thanks…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • External URL Database - URL shortener

    Steppenwolf
    Steppenwolf
    Hej, I would like to block all url shorteners. Is there a corresponding option in the XG? I have only found the possibility to maintain a list manually or to include an external URL database. Can anyone support me with this? Thanks! Best Regards…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Web filter blocks unblocked category

    EinMarco_DE
    EinMarco_DE
    Hey there, I have a web filter policy like that: Why there is a web request blocked which is in a category which is not blocked by the web policy? Thanks!
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SEC_ERROR_EXPIRED_CERTIFICATE for web proxied sites

    Tim M
    Tim M
    Hello, I am a home user of the Sophos XG firewall - SFVH (SFOS 19.0.0 GA-Build317) - and use it to proxy specific sites... one of those things I proxy is google and youtube. Recently, it seems that the certificates that my appliance creates have expired…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG 18.5.4 - Web proxy is not blocking some sites

    IUSE Firewall
    IUSE Firewall
    Hi to all! I´m not finding the answer of this weird behavior. I have to Firewalls set up. SG 330 and XG 330. SG 330 is working like a charm and I have any issue. I´m setting up XG 330 and and working with the Proxy stuff. I set a Rule for Wifi…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XGS107w Firewalls blocking ESET Updates and LiveGrid

    Jon McKeown
    Jon McKeown
    Hi, We recently deployed a couple of XGS107w units (SFOS 19.0.0 GA-Build317) and have been unable thus far to configure them to allow client devices to connect to ESET servers for updates and LiveGrid. The only filtering enabled on these routers are…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG550 (SFOS 19.0.0 GA-Build317) : problem with Web filter, RDP connection block after upgrade

    Daniele Basilico
    Daniele Basilico
    Hi, after upgrade from SFOS 18.5.3 MR-3-Build408 to SFOS 19.0.0 GA-Build317, without changes to the policy, we have a problem with connections in vpn ssl, RDP connections (tcp 3389) are blocked. T he logs indicate that RDP connections are blocked by…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG FW - Some users have "Not Secure" notification in browser even though all sites are HTTPS

    Sophos User6227
    Sophos User6227
    XG FW - Some users have "Not Secure" notification even though all sites are HTTPS Users are authenticated and internet is working, however, no matter which site they go to it always says "Not Secure" "This site has a valid certificate, issued by…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Customizing Block Message for Web

    Farshid
    Farshid
    Hey Guys, I'm trying to customize block message for web and remove Sophos from top and bottom bar. I have uploaded different images with correct format and size but when I apply the setting, I receive following error. Also I've found deniedmessage…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Web Proxy vs DPI

    SophosNewby
    SophosNewby
    Hi Everyone, I finally moved our XG over to version 18 yesterday and no hiccups. My question is I am wanting to get SSL/TLS Inspection setup correctly for our environment and I noticed when I toggled of SSL/TLS inspection->ON, it must automatically…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Create Exception for Webproxy Authentication

    seroal
    seroal
    Hello, I need to create a authentication exception in XG for the webproxy. There is one internet rule, that is applying a webpolicy, this rule requires authentication. Additionally in the webpolices, users are also configured. Webproxy configured within…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • How often does Sophos check the accuracy of the geoip database?

    rfcat_vk
    rfcat_vk
    DHi folks, I was investigating an unknown country ip address and found that it belongs to cloudflase in the US. Cloudflare being like AWS etc as a large supplier is cloud servers I would think that the geoip database should be easily updated. If the…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • No Internet Alert on Endpoints after Sophos XG FW install

    Sophos User6227
    Sophos User6227
    Well, I found a couple of articles on here and have one last fix to try but all the articles are really old. Basically we have installed a new XG. All rules are duplicated and working from old FW. Issue is that randomly some users get "No Internet…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • office 2021 activation blocked

    chanklish
    chanklish
    hello I have an xg210 and im trying to allow the activation of office 2021 i added all the urls in the web exception , and gave allow all to a specific ip to test , still it is not working nothing is shown as blocked in the logs edit : when…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • HTTPS-Scanning some Website-Certs unvalid (expired)

    Mr.Roboto
    Mr.Roboto
    have a strange problem here with an XG cluster. On 07.06.22 there was a problem with the onsite NTP service. After the failure, which lasted about 5 minutes, some websites such as google.com can no longer be accessed in a browser because the certificate…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Software Agenda und Sophos XG ich komme nicht weiter

    Ralf Blüthner
    Ralf Blüthner
    Hallo, ich versuche gerade die Software AGENDA upzudaten, aber leider sagt mir die Software: keine Verbindung zum Internet...ich habe aber Internetverbindung. Die Beschreibung in der Agenda Hilfe ist auch nicht wirklich aussagekräftig: hier mal der…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Websites load slowly or not at all without Web-Proxy

    SM-ITM
    SM-ITM
    Hello, we have the problem that in general all websites load slowly and many others do not load at all. We use version 19 (SFV4C6 / 19.0.0-B317) as VM in Hyper-V. Here are some examples of websites that cannot be accessed at all: https://icloud…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Web Filter Youtube Exception

    Armando Mendoza
    Armando Mendoza
    Hello friends, I have a question i hope that can help me. I have a web filter policy to Video Hosting category. It works fine, but now i want to allow youtube access, i made the exception following this steps: Login to Firewall Web Admin > Click…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Adding O365 Web exception via sophos Central

    StefanoColombo
    StefanoColombo
    Is there a way to import the O365 exception file to the firewalls via Sophos Central? The tar file is usually imported from the Import tab in the backup/Firmware section of XG GUI which is not available in the sophos central thanks SC
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Blocking Ads best practice (bulk updates to URL Groups?)

    Wayne Folta
    Wayne Folta
    We use mostly Apple equipment (MacBook, iPhone, iPad) and on our MacBooks we have Little Snitch which is an application-aware outgoing firewall that kills attempts to reach out to advertising sites, trackers, etc. This doesn't help the phones and tablets…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Lots of "Invalid Traffic" being dropped to Office 365 servers.

    Kat Kilbane
    Kat Kilbane
    Hey folks! I have a XG firewall on 18.5.2. For the last year or so, we have been having trouble with random users being prompted to put their Outlook password in for the desktop app. I have been chalking it up to Microsoft being eh. But this week it has…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG Firewall DPI

    Nikita Baranov
    Nikita Baranov
    Hello everyone, I was trying to enable DPI feature inside of the existing rule, however Malware scanning section is missing in my case. Please see screenshots attached for comparison.
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Websites blocked for User PC's but not Server?

    CyberArkit3ct
    CyberArkit3ct
    I have a client where the user's logged into their pc's cannot access certain categories of websites. If i sign on to their server with our admin account we can view all the websites no issues. We have an XG450 installed on site. We even turned off all…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Close connections TCP Activity

    Caja Forense
    Caja Forense
    Dear, good morning. My question is the following. There are moments when I get connections from computers that consume a lot of download bandwidth. And this makes my network slow. Although I have policies for traffic, I would like to know if there is…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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