• Microsoft store and Xbox services are being blocked on Sophos XG

    Yasha Burns
    Yasha Burns
    On my old PC I had this issue where I couldn't download anything from the Microsoft store or the Xbox app. I bypassed the firewall and everything started working, so I knew the firewall was blocking it. I messed around with the firewall and ended up making…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • So... why are NVIDIA drivers suddenly taboo to download?

    Amodin
    Amodin
    Not changed a thing on XG, even downloaded these drivers, using the same application, several times in the past. For the first time in weeks, I haven't had to mess with anything. This worked just fine before. I even have a 'Safe Downloading' exception…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XG web exceptions for Office 365 not working

    Soleil
    Soleil
    Hello, We implemented the Office 365 exceptions by following this guide: https://support.sophos.com/support/s/article/KB-000038173?language=en_US For example, one of those entries looks like this: However, it seems not working because our users…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • block domain .zip and .mov

    Louis
    Louis
    Hello, I'm using web filtering on XG firewall. Can someone tell me where and how i can block all domains in .zip and .mov for all users? Thank you in advance.
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Logs do not specify blocked filetypes. Where do downloads blocked by filetype appear in the logs?

    alan weir
    alan weir
    I performed the eicar test where I attempt to download the Eicar virus testfile. The block page shows that the file eicar.com was blocked by filetype. However, the webfilter log shows that the website was blocked, but does not specify that it was due…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Telegram Messenger Not Connecting When Any Web Policy is Active

    tscott_16
    tscott_16
    Original post here got locked: Telegram Messenger Not Connecting When Any Web Policy is Active Application classification on or off makes no difference. I've tried adding web filter exceptions for ^([A-Za-z0-9.-]*\.)?telegram\.com/ ^([A-Za-z0-9.-…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Blocking Allowed Category

    Hey Help Desk Guy
    Hey Help Desk Guy
    Good morning Sophos Community, We have weapons as an allowed category in our Sophos Firewall but today - a user tried to go to a site, and it was blocked as weapons. I dug through the Firewall and can't figure out what is configured incorrectly.
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • PROBLEM WITH DOWNLOAD

    Roberto Savona
    Roberto Savona
    Good morning. A user of my network has to download files received from the supplier in a sort of cloud box. When it tries to download the download starts but then stops. Can you recommend me a solution? Thank you.
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Block TLD in Web filtering?

    Discipulus
    Discipulus
    Recently Google started selling new top level domain names ending in.zip, .mov, and others. Due to the risk of phishing and abuse, we are looking to block the entire TLD ending in .zip. How can we do this? When I try to add an URL of *.zip to the Web…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Stop! This website is blocked

    Jae
    Jae
    I just installed a new XGS 2100 running SFOS 19.5.1 MR-1-Build278. When users search Google and click on a link via google they receive an error: Stop! This website is blocked. The administrator of this network has restricted access to sites categorized…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Web Content Filters XGS Firewall v19.5.1

    Muhammad Fahmi Zainuddin
    Muhammad Fahmi Zainuddin
    Hai Sophosrians I currently testing content filters for web in XGS Firewall v19.5. I has followed this URL below to create content filters: https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Web/WebBlockContentUsingList…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos blocking portion of Instagram

    Hey Help Desk Guy
    Hey Help Desk Guy
    Hey all, I've noticed that at home - a portion of IG won't load when connected to the Sophos VPN. I've checked the firewall logs and don't see anything blocked from IG. Any ideas of how/what I can do to get this allowed again?
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Discord Firewall Exception(Sophos XG)

    Admin HTM
    Admin HTM
    Hi All Currently I am experiencing issues building a Discord firewall exception. When users are joining a voice/video channel within Discord, channel status is: No Route, connecting RTC. WHen I create a firewall exception, things are just not working…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • esxi performance intel nuc and web filter policies

    uQuad None
    uQuad None
    Hi, Im new to Sophos XG Home SFOS 19.5.1 MR-1-Build278 , currently running it on protectli fw4b - speeds are ok - I get my full 500/100 bandwidth but UI is kinda slow. Tried running XG on intel nuc with I3-1115g4 /16gb ram virtualized on esxi8. To my…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • The administrator of this network has restricted access to sites categorized as IPAddress

    Matthias Rieche
    Matthias Rieche
    Hi, i have a question about the Filter. When i try to connect to other VLAN with a Browser to a IP Adresse i get the The administrator of this network has restricted access to sites categorized as IPAddress. But i can´t find wich policy is…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Webfilter Block advertisment - no reason why blocked

    Jan Peukert
    Jan Peukert
    Hi, i do have a problem with the settings of blocking the category "advertisement" in the web policies. If our users use google to search they will get the google advertisement links first. This should be blocked, correct. In our policies the category…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • How to report mis-categorized (by Sophos) URL?

    Wayne Folta
    Wayne Folta
    Was researching Bosch heat pumps -- they're a pretty famous company -- and found the URL: http://bosch-homecomfort.com is flagged as "Personals & Dating", I'm guessing because a regex on "comfort" or "home" matches, but who knows. The STOP page…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Allow block site for user

    Munish thakur
    Munish thakur
    A user is trying to connect to https://help.virginatlantic.com/gb/en.html which is in travel category and allowed in rule But on browser user get message that site is blocked by sophos . By Checking the log i Find one of my rule that is for to drop…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Synology NAS Update blocked by Web filter (Example Exception)

    philbert
    philbert
    If you have a "strict" Web Filter policy, chances are your update download after the Synology DSM 7.x Update will be blocked. Either create a web filter exception or remove the categories from your web filter policy. Example Exception: Matching…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Is there any way to perform web filtering for Guest WIFI network ? for BYOD devices?

    Emina Brkanic
    Emina Brkanic
    Hi We have XG firewall on our locations. Is there any way to perform web filtering and SSL inspection without certificate warning for https web sites on mobile devices? Guest users don't have certificates installed and can access every site. Re…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos blocks Google Translate

    Aimero
    Aimero
    When I try to access google Translate the firewall blocks it for category "proxys and translators" I can't find such a category in my webfilter rules I also did a policy test and it came back positive And in my "Default Workplace Policy…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • URL blocking not working

    NTW Infrastructure
    NTW Infrastructure
    Hello, I have been trying to block some websites lately by adding them to a blocked policy, however, this is not working. Even adding the URL to the "blocked URL for default policy" is not working. Not sure where to start with troubleshooting if someone…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos FW XG SSL/TLS Decryt - game Diablo 2 not connecting to server

    Stanislav Bonev
    Stanislav Bonev
    Hello everyone. I have Sophos XG in my home. I created all the rules and activated all protections IPS , ATP , SSL/TLS Decrypt etc. In local TLS exclusion list i added Battle-net , Blizzard and other games i play. When SSL/TLS decrypt is on Diablo 2…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Logging not showing traffic for a certain rules or traffic type

    MakoRantz
    MakoRantz
    We are having something happen on our Firewall which we are implementing and can't quite get our head around it. We have traffic coming from some clients. HTTPS specifically. We have a rule which allows HTTPS traffic from the clients IP to the WAN with…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Web Policy Override

    JeffCooper
    JeffCooper
    Hi, I read the documentation and even got it working to an extent, but not completely. I set up an override with a code so I could override policies if and when needed. After I set it up, I go to a site, am blocked, but it seemed to ask for my credentials…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • View related content throughout Sophos Firewall
  • More
  • Cancel
<>