Hi, We have around 40 users from which some Intercept X users (Windows 10) which are unable to connect over VPN. All the components are installed and even updates from Sophos central are reflecting on the end point. Below is the error which is shown…

We have an XG 135 running SFOS 19.0.2 MR-2-Build472. Today we are unable to access a Windows share on a particular server over VPN (either IPsec or SSL remote access). We can access the share from the internal network and shares on other PCs are still…

Hi, we are using the IPsec Remote Access as our home office solution. We have 2 ISP-connections connected to 2 seperate inferfaces on our Sophos XGS 3100 . Once i configured the IPsec profile and policy I stuttered that there is no option to select…

We recently converted the UTM to Sophos Firewall OS (SFOS 19.5.3 MR-3-Build652). This Sophos Firewall interface is much worse than the UTM interface and buggy as well. One issue we found is we are unable to set different preshared key for different Remote…

Hello, We have an issue where, occasionally, users begin getting a "Failed to Load Connection" error with the Sophos VPN client. We are able to resolve the issue by opening the user portal on the WAN. However, we do not believe this should be necessary…

Hi all, Our customer has two Sophos XG firewalls in two different locations. After Intercept X was removed from the clients and replaced by Windows Defender, the Sophos Connect VPN connection is not stable anymore. First, Sophos Connect is connecting…

We use Sophos Connect vpn for remote employees, but one new employee who is attempting to run the service on a Windows 11 machine is finding that he can enter his credentials and connect just fine, but is subsequently not sending or receiving anything…

Good day, Wonder if anyone can help me. Have a site-to-site tunnel with a remote server. The remote server is connected through a site-to-site tunnel to a different company so I don't have control on the remote side network. Now I am trying to get…

We have autoconnect enabled for users, and used to have MFA (Sophos) enabled. We had to disable MFA as it was causing grief for remote users with flakey Internet (and no other ISP options available). Internet connections would go down for a few seconds…

Hello What are correct DNS settings for IPsec remote access client so it would use DNS host entries from firewall?

My company is looking to use the Sophos Connect 2.2 auto-connect feature. We are doing this to push out GPO settings and SCCM updates/settings. We are a remote university with many roaming users who don't talk to our network. My question is the following…

I am running Sophos XGS 19.5.2 MR-2-Build624 in an active / passive cluster. I have configured IPSec VPN for 150+ remote users. I have approximately 32 split tunnel networks (recently migrated from another vendors platform). I've noticed that once connected…

If someone also has the problem that the Sophos Connect client doesn't replace the DNS addresses then you've found a bug: "This is known to the Sophos Dev team and is going to be fixed with Sophos Connect 2.3 with ID NCL-1383" If you have a client…

Hello Everyone, I am enabling IPsec remote access VPN on my firewall XG, the problem is that every time when the clients establish the VPN connection, my clients are getting an Apipa IP address as a gateway and the traffic toward those two IP (172.1…

Hello community. I'm pretty green with setting up VPN's so I have been studying like mad over the last few days every Sophos article and video I could find to try and do this myself but I have hit a brick wall. I need to connect a remote workstation to…

This one seems to keep rearing it's head... Install went smoothly, yet getting that message when trying to connect. Windows 10 - Version 1511 - Build 10586.420 Sophos Connect - Version 2.2.90.1104 - Confirmed running in services and taskmgr. …

Hi, Since a few days I see the same LOG entry on all XG Firewalls with active IPSEC VPN configuration. (I have checked more than 8 firewalls). The attempts come from the same IP 213.109.84.251 on all machines. Nslookup on this address returns the domain…

Hallo, my question refers to the VPN client 'Sophos Connect' i had to install, sorry if i should post in the wrong Forum but i couldn't find the name here My question is best described with a scenario: User A in Country X is connecting to the work…

Hello, we use IPSEC VPN for remote user. After moving a user to another OU in the active directory, the login does not work anymore. What settings can be checked here or must a new certificate be created for the user each time?

Hello Team! In my environment, I have groups created in Active Directory to control remote access via VPN on the firewall. Turns out this VPN group I created in AD, in the firewall's webadmin when looking up the user, is listed in the Other group…

Boa tarde! alguém pode me auxiliar com esse erro ao tentar instalar o sophos connect

I have an environment that utilizes the Sophos IPSec Client VPN, and the firewall where the VPN is configured is integrated with my AD. Users authenticate through the LDAP port. Currently, when I create new users, they are required to log in to the user…

Version: 2.2.90.1104 Is it nomal, that a provisioned connection with multi-gates gets the name "443"? [ { "display_name": "SSL VPN", "gateway_order": "in_order", "gateway": [ "gate1", "gate2" ], "user_portal_port": 443, "otp": true, "2fa": 1, "can_save_credentials…

Hello to all, I would like to set up an L2TP remote access VPN connection with authentication via certificate. Unfortunately, this does not work if an intermediate certificate is used without having to modify the ipsec configuration via shell. Environment…

Clients were connecting fine with Sophos Connect and had their static IP adresses. Suddenly one day it was saying wrong PSK every time I tried to connect. I've checked PSK and many others settings and averything is fine. My SOPHOS XGS2100 has SFOS…