How can I factory reset my sophos red 60 manually using the reset button at the back. Also, is there a way we can access the red device through console or ssh?

Hi, What's the recommended configuration for clients behind a RED? We have the the RED in SPLIT tunnel mode and have the Sophos Heartbeat IP included in the traffic sent over the tunnel. Is this right? We also have a Firewall rule for traffic to…

Hi, We have a RED 20 device that we recently purchased as a test device before looking to set multiple up across different sites, however we have found that our organisation's manual proxy blocks any internet access to anything not included in the proxy…

[POST DE DEBATE SOBRE O ASSUNTO] Opa pessoal! Em minha infraestrutura eu tenho o escritório na matriz (XGS 3100) conectado a outros quatro escritórios filiais (XGS 136) por Tunel RED, utilizando a configuração RED Server no escritório matriz e RED Client…

Hi I need to translate packets between an ISec and a RED 20. There is an IPSec tunnel with 172.18.10.0/24 on the remote site and 172.26.143.1/24 on the Sophos. I have a RED device with 192.168.54.1/24. I would access form REDs subnets hosts (maybe…

Hi there, I've got a SD RED 20 with integrated wifi module, which was connected to a Firewall in Germany before. I set up a new RED config and shipped the Box to our branch in the USA. The Firewalls in USA and Germany are connected through IPSEC-Tunnel…

Hello, can you continue to use the SGs at the secondary locations as RED devices with an XGS or should you switch to an SD-RED 20 or SD-RED 60? Thank you very much

Hi, I read about all red modes but could not find a way to let the network behind RED Devices use the internet from their local internet gateway but take the web filter policy from the Firewall. Is it possible? Thanks.

HI - Time sensitive here, back against the wall (will pay outside consultant if needed). Sophos Partner, long out of the loop. I have (2) REDS. Both are reachable from main XG network. I am unable to reach the RED hosts from the SSL VPN. REDS are in…

Hello, good day, I hope you can help me, I have the following problem. We have an XG230 that manages 10 RED15W, 1 RED50, and 3 SD-RED60, along with this firewall (XG230) a Fortinet brand firewall was implemented, but it is expected that both firewalls…

Hello Sophos Community, I am a Sophos beginner and have questions regarding the options for site connection via REDs or site-to-site VPN, as I have no practical experience here. What are my requirements? The idea is to connect 3 locations, whereby…

At our main site we have two Sophos XGS3100 in a highly available (active/passive) configuration. At a second site we have a single Sophos XGS 2100. On our Sophos XGS3100 we have a RED interface for a Sophos SD RED60 at a third site in a Standard…

Hello - I've been searching the community for something like this but have mostly found people talking about the 4g module for the SDRED or using a USB stick LTE connection. If we buy a 4g LTE router or modem that has an ethernet port for device connectivity…

Hello! Power outage for a few days and now 20 RED locked or quarantined. How can I unlock it? And how (I need exact instructions)?

Hello everyone, I have a central xgs 2100 firewall with 5 RED devices connected. When I am in one of the networks managed by a RED and I have to access the firewall's web admin, the connection to the web admin is excessively slow and impossible to use…

Last year or so ago we had a case regarding this issue. Once again a vendor conducted a friendly PCI scan on our public interfaces and send us a notice of Non-compliance. The robot scanner is seeing the self-signed appliance certificate on PORT 3400…

Hello, A customer is asking me for RED VPN specs: What protocol is used? VPN/IPSEC? SSL? If IPSEC, which IPSEC protocol is used? AH? ESP? Which mode? Transport? Tunnel? Which EAP authentication protocol? Is it mutual client/server authentication…

Hello, when I reset a Sophos RED. Which unlock code do I need to reintegrate the RED? Is it enough if I use the current one or do I have to use the 1st code? I think the current code is stored with the provisioning service. Is that correct?

SD-RED20, connects via ethernet without issue to XGS. 4G module is for backup purposes, or disaster recovery. I have purchased the OEM Sophos 4G module with a Sierra wireless modem. I ordered a Sim card from Verizon and verified that even thought it…

Hi Sophos team The sophos SD-RED appliances have a limit of distance to be connected with a Sophos firewall? I mean if the firewall is the gateway for the sd-red traffic exist a max distance limit? Thanks for the answer and support. Regards…

RED15/w are EOL, I know. We have some up running and they are fine. Today I powered up a RED15 and a RED15W both need to update firmware and will never come online again so I have the feeling, Sophos is actively blocking the something here? For…

We are a medium sized automotive dealership group with 11 locations all with a connection back to a centralized XGS2100. A few of the stores are on the same campus and are connected back to the XGS2100 via private buried fiber each having their own port…

Hello, We have migrated a Sophos RED 15 from an SG to an XGS and are now getting the following error with the RED REDD ERROR: server: Can not do SSL handshake on Socket accept from 'ipadress customer': SSL accept attempt failed error:14094418:SSL…

Hi all, configuration: SD-RED 60 with 2 uplinks: first - MPLS fixed IP second - DSL - DHCP within RED-Settings i have configured 2 connections to same FW Firewall-IP/Hostname - 192.168.40.1 (MPLS-IP of Firewall) 2. Firewall-IP/Hostname - 22.33.44.55…

I have a XGS2100 (SFOS 19.5.1 MR-1-Build278) in an HA pair. I setup a RED-20 device at a remote office about a month ago (this is our second RED device). Everything was working fine until I rebooted the XGS2100 at our main office today. When the firewall…