• Sophos Connect VPN password expired... not using AD for authentication

    Alex Glasener
    Alex Glasener
    Hello, we have a single remote user at our organization using the Remote SSL VPN group. We do not use AD to sync passwords or anything. they are just set by the Admin. He emailed me today saying that his password expired, and he can log-in to the VPN…
    • 6 months ago
    • Sophos Firewall
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  • Sophos SSL VPN Auto Connect

    Stephen BabuJohnson
    Stephen BabuJohnson
    Hi, One of our customer has Sophos SSL VPN in Sophos XGS Firewall and they are dialing through Sophos Connect Client. Now, they want to auto connect in Windows 11 Pro, when the Laptop power on.. I have gone through some articles and i couldn't get any…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Unable to access remote access VPN L2TP Client from main office

    shahzaib
    shahzaib
    Hi I am trying to ping/RDP L2TP client from Main office but unable to access but through L2TP client I can access my office network. Thank you Policy tester Rules and policies NAT Rule
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Received IKE message with invalid SPI (F5D1C2B8) from the remote gateway.

    Deepesh kumar jain
    Deepesh kumar jain
    Received IKE message with invalid SPI (F5D1C2B8) from the remote gateway. Received IKE message with invalid SPI (2AE78327) from the remote gateway. What could be the issue and how to solve it?
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect Setup Wizard ended prematurely

    Jiri Zatrepalek
    Jiri Zatrepalek
    Hello I have Paralels Windows machine on MAC and I cannot install Sophos Connect. The message is Sophos Connect Setup Wizard ended prematurely MAC OS SONOMA ver. 14.3 Paralels ver. 19.3.0(54924) Windows11 ver 22H2 Sophos Connect ver. 2.3.0 …
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Question about Remote Desktop and SSL VPN

    Tim Riley1
    Tim Riley1
    So we are moving away from Citrix for our remote access. However we still need to access some applications internally. I have been working on trying to implement this using Entra App Proxy and the Web Client. This has proved to be an unsolvable nightmare…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Fortigate 80F v Sophos XG125 IPSec Remote Access

    BrushTech
    BrushTech
    With my license renewal fast approaching and my XG125 rev3 EOL I am at a cross roads as to which vendor I should move forward with. Out of pure frustration, I got my hands on a Fortigate 80F to compare SSLVPN and IPSecVPN remote access throughput. I setup…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Endpoint not able to browse over site to site VPN to backup target

    Mark Tarrant
    Mark Tarrant
    Hello, newbie here with Sophos. I am looking at a (new) client I have inherited who have their servers being backed up locally and then across a site to site VPN to a secondary location. There is one server on a different subnet that has never been…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • IPSec VPN allows traffic to one subnet, but not another.

    ml17
    ml17
    I am trying to establish a Route based site-to-site IPSec VPN connection between two Sophos XG Firewalls (all fully up to date) - I followed this recipe . I have two subnets on the 'HeadOffice' Firewall - 192.168.22.0/24 and 192.168.23.0/24 and I have…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Site-to-Site connected but no traffic over failover GW

    Werner Smit
    Werner Smit
    Good day, On our XG230 [ SFOS 20.0.0 GA-Build222] we have two IPsec site-to-site tunnels on two different GWs. Both connect to the same remote GW but use Different NATed local Subnets to Fortigate Firewall. IPSec policies are the same no change there…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect v2.3 and SFOS v20 MR1 - SSL VPN - Delayed disconnection

    Jaroslav Faldik
    Jaroslav Faldik
    Hi, With the noon version of Sophos Connect v2.3 against SFOS v20 MR1, I encountered a bug in the delayed disconnection of SSL VPN server-side (XG Sophos firewall). On the client side the connection is already in a disconnected state, but on the firewall…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Keep Site-to-site Tunnel Connected?

    Zane Donaldson
    Zane Donaldson
    Hey All, I've created an IPsec tunnel between my Sophos XGS unit and a Meraki with the Sophos unit initiating the connection. Traffic is passing just fine, but the location where the Sophos unit is located has somewhat spotty internet. It appears…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • SSL VPN Certificates and .cfg

    Maik Martin
    Maik Martin
    Hey there, on old SUM Firewalls there was an SSL VPN Installer incl. configuration on Userportal. When you have installed this, you got an openvpn.cfg file and the user certificate. I have changed our Firewall to an XGS and now i need the new…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • SSL VPN Global Settings Apply Error

    Brian1941
    Brian1941
    In SSL VPN Global Settings, when I try to apply, I get the error message " You must enter a network IP address." This happens even when I don't make any changes. Any idea what's going on, and how to fix it? I'm on a XG125w (SFOS 20.0.0 GA-Build222…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Device on BO side of IPSec Site-to-site unable to ping HO side

    Werner van Niekerk
    Werner van Niekerk
    I have a scenario and trying to set something up for the interim. In essence, the requirement is to get an APP server at location A to connect to DB server in location B. The main issue with this is that both locations have the same subnet (E.g 172…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • SSL VPN Disconnection

    Marco Curtolo
    Marco Curtolo
    Hi, in my company users are using Sophos SSL VPN. The Sophos Connect is updated to version 2.3.0506 and the type of VPN is SSL/TCP. All users report frequent disconnections when using VPN, and there was the problem also with older client versions…
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Comments in SCX files

    Nez_Pottage
    Nez_Pottage
    Hi all, When editing an SCX file for Sophos XG / Connect VPN, is there a way that you can add comments into the file for information, i.e. in a split tunnel config, can we make a note of what the network address / range relates to? Current config…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Sophos SD-RED 20 and 4g LTE Gateway

    Sandra Koehler
    Sandra Koehler
    Hello - I've been searching the community for something like this but have mostly found people talking about the 4g module for the SDRED or using a USB stick LTE connection. If we buy a 4g LTE router or modem that has an ethernet port for device connectivity…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Failed to install Sophos Connect 2.3.0

    andrew User
    andrew User
    Hi Guys, I need help with this issue, have tired a few times to install Sophos Connect failed giving me error msg: Service 'OpenVPN Service' (OpenVPNServiceInteractive) failed to start. Verify that you have sufficient privileges to start system services…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • SD-RED load balancing and routing

    Aleš Pospíchal
    Aleš Pospíchal
    Hello, We have deployed Sophos SD-RED 60 to our Office 4. This RED is currently connecting to Office 1. We have established SSL VPN tunnel between Office 1 and Office 2 where Office 1 is acting as server and pushing networks deployed at Office 4 as…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Site-to-site IPsec VPN with Mikrotik and Overlapping network

    Andrea C
    Andrea C
    Hi everyone, I'm having difficulty getting site to site IPsec to work properly with a Mikrotik device. Both LANs use the same class 192.168.99.0/24 and to configure the Sophos (SG115 SFOS 20.0.0 GA-Build222) I followed these instructions: https:/…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect Installation

    Pradeep
    Pradeep
    Hello All, Recently we are facing issue while installing sophos connect attached snip for your reference .please verify it and provide solution and help me to resolve this issue. Thanks in advance.
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect 2.3 with disabled IPv6 component

    Quallensaft
    Quallensaft
    - upgraded our Windows Connect Clients from 2.2.9 to 2.3 - when now connecting with SSL VPN: The client is connected (all is working) but the state in Sophos Connect will not switch to connected and stays in "is connecting"... -> not possible to disconnect…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • SSL VPN no Internet access

    NismoC32
    NismoC32
    I have set up a SSL VPN connection in SOHPOS Firewall v20 Build 222. I can access local services and machines no problems there, but I cant get internet access. When I ping external sources no packages comes through, however domain names are resolved…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS IPSEC site-to-site connection

    admin_idl
    admin_idl
    Hello, We are trying to establish an IPSEC VPN connection between 2 XGs Firewall. There is a Fritzbox behind the firewall at both locations. We have already tested many different settings and policies but keep getting the following error message: …
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
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