Figured as since I cannot find anyone else experiencing this issue, wanted to highlight this here if it helps someone else or if Sophos want to investigate themselves. FW type, config and version in subject. TLDR: Disable HA if you experience issues with…

Dear Support, we set up a Fortigate firewall 200F at our edge and replaced the Sophos XG 210 we previously used. However, I have a remote site connected via RED devices, I decided to just continue using the RED device and move the Sophos XG behind the…

Hello, I have two sophos: - XGS107 as branchOffice (19.5.3) - XG330 as HeadOffice (19.5.2) I am experiencing strange behavior on "route-base" ipsec tunnel. Tunnel status on both sites is down but on HeadOffice i can see that connectio is UP. HeadOffice…

Hello everyone, I have an IPsec connection to our holding with NAT, the fake local network is provided to us by the holding and can only be one. The problem is that I also have to convey other secondary networks to the tunnel, so I was thinking of doing…

We have an XGS 2100 with an IKE2 IPSEC Site-to-Site connection to Azure. When initiating the connection, the "Flat LAN" subnet mounts but the various VLAN's bound to the "flat LAN" don't come up. The VLAN's are used for SIP phones and WiFi access…

I spent some time on research here and I wasn't able to find something like How-To, KB artice covering this scenario where we may have Sophos LTE modem on branch office or Teltonika modem attached to port. We do local break out for internet services…

Good day, I've been struggling with this issue here for quite some time. We have a Site-to-Site VPN setup to external company with NATed ranges. Have setup the firewall to fail-over to backup ISP should the primary ISP fail. Trying tested it multiple…

Hi, there is a IPSec tunnel not tunneling traffic to remote site. Traffic from remote site to my site is sent trough tunnel as expected, but traffic to remote site is being nated and sent trough WAN interface. Remote site has to use my internet…

Hi, i read this post RE: Activate and deactivate IPsec connection via CLI It's what i need, but into Api documentation i can't see anything about this command, could you send me a documentation on info about this command? Thanks

HI, I would need to retrieve the following information from the XG 135 Firewall via script: - VPN status node by node and child by child - restart the VPN if phase2 or phase1 is down Can you help me retrieve this information via commands? Thank you

Hello all, We have deactivated LLMNR via GPO. After that we had the problem that users who work via VPN have more DNS problems. No problems could be found in the internal network. In 90% of the cases, internal resources can no longer be resolved.…

Hello, help troubleshoot this IPSEC connection. I have two IPSEC connections on My Sophos ( XG210 ) to AWS first is on My Primary IP which has connected successfully even though it's slow. The Second one is on my Secondary IP which is our back…

Hello, I have set up a site-to-site tunnel from our device XG210 to AWS, despite having less than 100ms on ping the connection is very slow, kindly advise what the issue could be the issue, since the setup is okay, and tunnels are connected.

"Good morning, everyone. My question is the following: I have a modem that performs NAT from the public IP and provides the firewall with a private IP 192.168.1.0/24. Is it possible to establish an IPSEC connection with another firewall using a private…

I have a VPN IPsec tunnel between my two firewall sophos. I have a connection but no trafic. I made some firewall rules but I have nothing. This is my schema. And there are my rules: Could someone help me ? Thanks

Hello! We are using a Hardware Firewall XGS-2100 to connect to two datacenters running our AD Controller there. The AD is also our DNS Server. This worked fine for a long time. For some reason one of the VPN stopped working and one of the AD Controller…

I have a Sophos model SFV1C4 with SFOS 19.5.2 MR-2-Build624 After the last firmware my site-to-site connections is timing out. It is Sonicwall that initiate the connections. I am using IKEv2 and after a while I get an error: ID 983 VPN IKEv2 Received…

Dead Peer Detection has a hidden design flaw. Dead Peer Detection is a feature designed to retry\re-establish a tunnel when a tunnel drops. You can set 3 settings in this feature for 1)how long to wait before a retry, 2)how long to wait for a response…

Dear Support; I am using sophos xg firewall hardware device. I do IPSec configuration with AWS according to their configuration file. And follow Sophos Firewall: AWS VPN Gateway IPSEC Connection I received the notice "IPsec connection could not be…

Hi, i upgraded our XGS2100 from 19.5.2 to 19.5.3 We had a solid VPN Connection to a customer, after upgrading the Connection fails from time to time and VPN Log shows. 2023-08-28 10:11:14 IPSec Deny Received IKE message with invalid SPI (19CBD566…

Why can't you view your site-to-site settings when you have a failover group active. Whenever I'm working with a SOPHOS engineer on an issue, the first thing they want to do is view the VPN settings, but they can't without taking the VPN tunnel offline…

Hey All, , So i had something interesting that got fixed today. On the old XG V17-19 when you create a IPSEC VPN, you didnt need to add a no NAT rule (I could be mistaken if some one can confirm this) But on the XGS, I had setup all the VPNs…

im having the problem with ipsec to a client with cisco firewall. The firewall cannot connect to the remote site but the policies and the satting are the same. This is how my setup is Local Public ip : 154.120.225.2 Local ID : set as the Public ip…

Dear Community, my name is david lorenz and I have a problem at one of our customers. At first I will describe my network situation. They have a HQ and a BO. The HQ has the network: 192.168.2.0/24 (Sophos XG210 with 192.168.2.1) The BO has the…

I have configured an IPSec VPN site-to-site connection between two sites, and after that, the ping traffic was going through between the sites. However, about 10 minutes later, when I pinged again to check, there were always a few initial packets that…