• Allow UTM9 ssl vpn user to get access in XGS Firewall through IP Sec tunnel

    Nazir Heravi
    Nazir Heravi
    Dear SupportTeam, I am trying to allow UTM9 ssl vpn user to get access to the XGS Firewall through the existing IPsec tunnel, Can someone help me with how I Can do that Best Regards Nazir Heravi
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Remote SSL VPN Problem

    Ashraf Samir
    Ashraf Samir
    Hello, I made a remote ssl vpn connection with the client , I used this link to make it https://doc.sophos.com/nsg/sophos-firewall/18.5/help/en-us/webhelp/onlinehelp/AdministratorHelp/VPN/RemoteAccessVPN/VPNRemoteAccessSSLVPNSophosConnectClient/index…
    • over 1 year ago
    • Sophos Firewall
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  • Sophos FW Remote access VPN

    Ezra Banda
    Ezra Banda
    Hi, I configured the SSL VPN Remote Access when inside Fire network i can Sophoss connect is working but when outside its not. what have o missed or i have done wrong. If i use a phone hotspot to connect to SSL VPN will i be able to connect?
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Connec Client: Provisioning File only adds SSL VPN Profile, not IPsec Profile!

    DuS
    DuS
    Scenario is as follows: Sophos Firewall Version: 19.5.2, XGS 6500 Sophos Connect Client Version: 2.2.90.1104, Windows 10 22H2 Sophos Firewall is configured for SSL VPN and IPsec VPN. User adds .pro file in Sophos Connect. User is prompted…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Unable to reach SSL vpn client PCs from LAN

    Ben Bispham
    Ben Bispham
    I have some remote laptops connected by SSL VPN. They can access the network with issue. From the LAN I cannot ping them or access anything else like RDP etc. I have this rule which I thought would mean I could. How can I troubleshoot please?
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • External Contractor access to Azure via our SSL VPN, with Mac OS tossed in...

    WABGOR_DAVE
    WABGOR_DAVE
    Hello all, We have some external contractors that require access to our Azure network instance, and instead of whitelisting their own public IPs, we want them to come through our firewall (XGS 136, latest SFOS, SSL VPN set to act as gateway mode), so…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • CAA on Apple Mac over SSL VPN Timeout - need debug tips

    LHerzog
    LHerzog
    Today a Mac User had a SSL VPN connection and was authenticated with CAA client authentication agent against XG firewall 19.5.2. During work, the user authentication dropped - due to timeout, according to access_server logfile. The SSL VPN connection…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • After we upgrade the firewall to 19.5.2, Vodafone net package confuses VPN service users from WE package.

    chamber rest
    chamber rest
    We download the new Sophos connect client from user portal. And uninstall old client and install the new one. Plus I contacted both ISP and they conf irmed no ports are blocked!?
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SSL VPN Connect Client 2.2.90, internal DNS name resolution broken, need to reinstall client

    LHerzog
    LHerzog
    Hi, our Windows 10 users use Connect Client 2.2.90 with the infamous .pro file to tonnect to XG 19.5.2 Firewall with SSL VPN TCP and access internal resources. The SSL VPN clients use the XG firewall as DNS resolver. The XG uses DNS forward rule for…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XG SSL VPN Stopped

    Gkyriako
    Gkyriako
    Hello, I suddenly facing a problem of connecting with SSL VPN. Can you please help? Below is the log from Sophos Connect Client 2023-08-03 20:39:34 WARNING: Compression for receiving enabled. Compression has been used in the past to break encryption…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos connect ssl vpn seems blocked in Egypt

    Moawia Mohammed1
    Moawia Mohammed1
    Hi everyone , So we've got some users located in egypt , and we are trying to allow them remote access to our network through sophos ssl vpn using sophos connect client , whatever we tried it's not working , this is what we've tried so far : -connect…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SSL VPN - Routes without IP address

    Ben_P
    Ben_P
    Hello everyone, I'm reaching out on behalf of a customer who is encountering an issue with their XG230, which seems to be creating two 'phantom routes' as part of the SSL VPN configuration profile. We've noticed that due to these phantom routes, the…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • XG v19.5 SSLVPN and Country Blocking

    Scott_P
    Scott_P
    I have a new install of v19.5 on my own hardware (protectli vault), switched from pfsense this week. The firewall is performing very well with one exception. I configured a "country block" rule and blackhole NAT at the top of the rules. But once I do…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect with multiple SSL VPN connections simultaneously

    Marius Bürger
    Marius Bürger
    Sophos does not provide instructions on how to enable multiple SSL VPN connections simultaneously for Sophos Connect in Windows. However, I think I would need multiple TAP adapters for this as described here: Sophos UTM: Make simultaneous SSL VPN connections…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • OpenVPN SSL VPN Configuration gives error: Unsported Options "route delay 4"

    Simplified Sam
    Simplified Sam
    Since Sophos XG is depended on OpenVPN for many clients, we only use it for all: https://doc.sophos.com/nsg/sophos-firewall/18.5/help/en-us/webhelp/onlinehelp/AdministratorHelp/VPN/RemoteAccessVPN/VPNSophosConnectClient/index.html#import-configuration…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SSL VPN with IPv4 but message TCPv6_SERVER: Connection timed out (code=110) and Broken pipe (code=32)

    LHerzog
    LHerzog
    We have a user that is complaining repeatedly about disconnecting SSL VPN (TCP) with Connect Client 2.2.90 SFOS is 19.5.2 I assume his ISP uses IPv4 sharing / DS-Lite. Nevertheless, when he connects, he is connecting with an IPv4 address and that…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Changing Sophos VPN Client / Sophos Connect after subnet modification

    Michal Sumega
    Michal Sumega
    Hello Experts, I would need to change the subnet that is used for remote SSL and wondering what would be the best approach... Trying to find out whether: is it required to reinstall Sophos VPN client/ Sophos connect after this change? if so…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SSL VPN DNS RESOLUTION FAILED FOR GATEWAY

    Anesu Dangarembwa
    Anesu Dangarembwa
    Good day When trying to connect SOPHOS connect , shows error message , DNS resolution for gateway
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect by MAC and Parallels in Windows Domain

    DirkH
    DirkH
    Hello Sophos users, we can´t install Sophos Connect Version 2.2.90 on a system with Mac (M2 Chips) using Parallels as virtuell windows system. System type: 64-bit operating system, ARM-based processor However, an error message (installation failed…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Smartcard Authentication with Sophos Connect

    RobertBiehl
    RobertBiehl
    Hello all. Our company is considering moving to smartcard authentication to converge three different badges we carry for identification. We have a small contingent of workers who currently VPN in using SSL VPN. I have been trying to find any documentation…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Windows OpenVPN SSL Remote Access VPN Slow But MacOS Speed Is Fine

    JeffCooper
    JeffCooper
    Hi, XGS2300 (SFOS 19.5.2 MR-2-Build624) We have a bunch of Macs and a couple Windows 10 PCs. The Remote Access SSL VPN Works great on Mac. With a 500/500 connection at the office I get 300-350 from my home on MacOS in speed tests to a server in the…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Error install SophosConnect_2.2.90_IPsec_and_SSLVPN Internet explorer 11

    Gabriel Rodrigues
    Gabriel Rodrigues
    My internet explorer 11 is in version LOG: MSI (c) (58:14) [02:24:17:400]: PROPERTY CHANGE: Adding IEVERSION property. Its value is '11.789.19041.0'.
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect Import Failed

    Furkan Şenyuva
    Furkan Şenyuva
    Hello, One of my staff working in my company, using a MAC computer, gets the "File Import Error" error when connecting to VPN, the same config file is processed on the device with the windows operating system and it works smoothly, I expect your support…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SSL VPN ping devices with no gateway?

    redchat2435
    redchat2435
    Hi, while connecting remotly throught a VPN SSL and reaching LAN, I can only ping and reach devices with default gateway configured. (no DHCP running, only static addresses) There's a way to solve this without configuring gateway or placing a router…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SSL-VPN

    Diogo Moreira
    Diogo Moreira
    Hi I have a sophos fw xg2100 with two wan links and set up a new ssl-vpn connection, the problem is that the automatic .ovpn file generated by sophos has the remote gateway order wrong! Well if I manually edit the file on notepad, everything works…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
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