We've moved to Sophos Connect and have found that some of our users are losing their connections in the app. For instance, as part of a software deployment, we will push Sophos Connect and the Provisioning File to the client with an automatic import…

I have users who are using Sophos Connect 2.2.90 to establish a connection to the firewall. The authentication step is VERY slow, but they eventually connect. The problem is this: when they disconnect using the DISCONNECT button in Sophos Connect, they…

Merhaba, Uzak bir bilgisayardan SSL VPN ile Sophos güvenlik duvarına bağlandıktan sonra AD sunucuma erişemiyorum ve ping atamıyorum. ancak aynı ağdaki farklı bilgisayarlara ping atabilirim AD sunucum yerel ağımda çok iyi çalışıyor ve ping gitti…

Hi Sophos Community, We've switched from using the SSL VPN client to Sophos Connect. All configurations used for SSL VPN via the old client are now used with Sophos Connect. For the most part everything has gone smoothly, only now some actions…

Hi, I currently have a Sophos XGS 136 running SFOS 19.0.1 There is also an SSL VPN service that is running. Users are able to connect with either Open VPN (2.4.9) or Sophos Connect 2.2.75 without any issues. However one of the users upgraded to Open…

Trying to lab up and describe an upgrade process (outage windows and user impact) for some firewalls. I have 2 XG310s in HA and have done the following: 1. Assigned static LAN and WAN addresses; added LAN2LAN rule (with lan/vpn source to lan/vpn dest…

Hi all, I am new in Sophos Family. Looking for help with Sophos Connect Client. Are there any possibility for always on / start before User logon functionality in the Sophos Connect client? Some requirements. 1. Auto connection after OS boot but before…

I am trying to get a client connected on the SOPHOS connect but every time I try to import the files I get an error. Can anyone please assist me in trying to fix this issue with the ovpn import file. Thanks

XG firmware: SFOS 19.0.1 MR-1-Build365 Users running the legacy SSL VPN client are seemingly ok. This is only affecting 2 users using Sophos Connect. The VPN doesn't show as disconnected to the end user but I can see termination entries in the SSL…

Hello, I have XGS2300 running (SFOS 19.0.1 MR-1-Build365). I have a question about the provisioning file and imported connections. Whenever I run the provisioning file I always get IPsec remote access connection imported even though my group isn't in…

Hi all, is there a static download link for the latest version of the Connect Client available? The public on on UTM Downloads | Sophos is just for the current version and we would have to change it, once version 2.3 (or 3.0) is published.

Hello, Recently I have rolled out SSL-VPN solutions for several clients, all of them are complaining about the inability to save their passwords and state that the Sophos client is very user-unfriendly. I agree in this and want a solution. MFA is…

Bom dia pessoal Tenho um notebook que tem o Windows 8.1 e ele nao conecta a VPN. Alguem ja passou por isso ? Sabem como resolver ?

Hi, Is there any way to import the ovpn file without give the whole file name? myoldlegacySSLCPN.ovpn sccli.exe add -f "C:\Program Files (x86)\Sophos\Sophos SSL VPN Client\config\myoldlegacySSLCPN.ovpn" -n testVPN Regards

I've been having a problem where Sophos disconnects brand new dell laptops. Every time I factory reset them (Clean installation of Windows) Connection is established and it doesn't disconnect. This is what I found in the SSL VPN log: 2022-10-16 18:03…

Hello, we have an XGS 2100 (SFOS 19.0.1 MR-1 Build365).and we tried to configure (without luck) SSL Authentication using a Windows Server Radius. We always get "authentication failed" using "test connection" button (I know that pap must be enable…

Hello, we have a peculiar effect. We received a username/password error from AD when using SSL RAS VPN. IPSec-RAS-VPN and user portal work. We tried the "old" open vpn client and connect 2.2.xx We chose a very simple password: Kxxxxxxx45#... to no avail…

This is a follow up to https://community.sophos.com/sophos-xg-firewall/f/discussions/136595/new-code-injection-vulnerability-in-the-user-portal-and-webadmin-of-sophos-firewall Can Sophos make available the ability to download SSL VPN client configurations…

Dear All, With new client Sophos Connect, VPN got disconnected while user is working. With old client it's working perfectly fine. Now with all users i have to install old client and copy the their config file to old client. is their any solution…

Hi, Using XGS 6500 with Sophos connect client (2.1/2.2). If someone mistypes their password just once whilst logging in to the VPN it locks the AD account. AD logs suggest 4 failed attempts by the firewall to authenticate against 2 domain controllers…

Hi there, When our user tried to connert SSL VPN by Sophos Connect, it popped up error message as below. May I know what root cause it? By the way, I have integrated Microsoft Active Directory and all the users has the same role, but it seems that the…

When I install Sophos Connect I dont ever see a config folder in the C:\Program Files (x86)\Sophos\Connect directory. When I try to install a configuration file it wants to install it to the C:\Program Files (x86)\Sophos\Connect directory and its never…

Hi guys, I'm having a hard time setting up the SSL VPN connection from a user in WAN zone to LAN. I managed to connect successfully for a few seconds before the indicator turned red and this message pops up OpenVPN log Wed May 4 10:26:31 2022 ROUTE_GATEWAY…

Hi, It has been observed that the authentication to SSL VPN using Sc 2.2 fails on first attempt after configuring SSL VPN using Provisioning file, in the second attempt SC 2.2 shows the authentication username and password form with captcha and then…