I'm aware of the KB that states when it is required to re-download the SSLVPN configuration when changing global settings but it doesn't specify the certificate as one of these things. So what happens if you renew an active certificate before it expires…

Hi, we cant geht Sophos Connect Software on a MacBook Pro 2021 macOS 14.4.1 (with M1 Chip) imorting the SSL VPN .opnv Files Error: can't parse the file we tryed to change the Config removing: comp-lzo yes adding: compress lzo according…

This message pops up when I try to connect. We have other people using the same setup without issue. Is there something wrong with my config file? It does connect, but it needs to be secure. My Config file looks like this: [ { "gateway": "REDACTED…

Hello, good morning, my vpn connect is something strange, apparently when I connect it to my laptop and connect to another network the vpn grabs me, but the users who install the vpn connect, I enter their credentials, it looks like the image, they are…

We are having an Issue with the VPN Connection of a single Client. Users are authenticated via AD, the Sophos Connect Client and Config file was downloaded from the Sophos VPN Portal. When starting the VPN Connection it loads forever until it eventually…

Hi everyone, been curious lately, is it possible to have something like checkpoint conditional access (like is windows up to date, is defender/antivius activated and so on) before allowing to the vpn gateway. And im not talking abou ZTNA since that…

Hi all, I'm struggling with setting up Sophos VPN Client on user's Windows computers. What behaviour I expect is to automatically connect when user connects any network except internal LAN/WIFI. So if users is turning on the laptop at home and…

Is there any way to activate the MFA box at login in Sophos Connect direct in a .ovpn config (no provisioning)? I guess with provisioning the firewall will also only create a .ovpn config with a parameter for MFA. client dev tun proto udp verify-x509…

Hello, we're using a Sophos XG 135 in Cluster as VPN-Endpoint. On the client side, we're using Sophos Connect with a provisioningfile. If a client gets a IPv6-Lease (on the WiFi-Adapter in Windows, for example), users can't connect with Sophos Connect…

Sophos Connect v2.2.90.1104 on Windows 10 scvpn.log: 2024-02-08 01:44:25PM [21436] dbg Starting HTTP server on 127.0.0.1:60110 2024-02-08 01:44:25PM [21436] dbg HTTP Server: cannot bind to 127.0.0.1:60110: 10013 (No such file or directory) 2024-02…

Hi All, Is there a way or a 3rd party client which can be used to force a pc to be connected to sophos vpn on a permanent basis ? Ideally the client would also reconnect automatically should there be a disconnection on the network. Thanks

Hello, Starting about a month ago (Nov 20), we have had some users report that their Sophos Connect profiles have disappeared and they are required to Import them again. Import usually comes up with an error that the profile already exists. Even though…

Hi, All of my VPN users get a message "IKE UDP Port seems to be Blocked" while connecting but then it connects. Secondly, one of the users gets "No response from the Gateway" and cannot connect. This user has the same LAN IP Subnet that the firewall…

I have downloaded the Sophos Client and Imported the SSL Configuration. However I cannot connect below is the error am getting. Below are the events.

Installed the Sophos Connect version 2.2.90.1104 on three machines today, Windows 10, Windows server 2019 and Windows Server 2016. Windows 10 and Server 2019 had no issues. Windows Server 2016 is giving the OpenVPN Service Not Available error. Here…

I have a firewall that has a public IP address of 22.22.22.22 When I connect via SSLVPN with FULL tunnel, the Sophos Connect client adds a static route to 22.22.22.22 through the local clients firewall/internet, but routes all OTHER traffic over the…

Hello, Is there a way to import two connections to the same Sophos in the Sophos VPN Client? The normal VPN User are Domain Users. I have also set up a local user on Sophos in case of an emergency - a failure of the domain server. I would like to…

Many, many users [1,2,3] report that Sophos Connect loses profiles under various condition. In my case it is extremely easy to replicate. Windows 11 Pro. 1) User #1 adds a .ovpn profile to Sophos Connect. This works fine if it is used. 2) User…

We are a Sophos XG 750 customer, we utilize Sophos Connect as our VPN for offsite connections. We have a partner who is trying to connect using the client, and they are getting an error. Everything seems to be the same except they are a business and we…

Hello, I have read some forums about this issue but I have not been able to replicate the issue. I have also checked the KIL list. I tried changing the networks, PC restarts, logging in with a different user. The SSL VPN connection profile rarely…

Hi, We are experiencing an issue with certain Sophos connect clients on windows 11, most of the windows 11 machine work fine , except for 2 or 3 random machines. When connecting the sophos connect client, it does not show connected , only the connect…

My internet explorer 11 is in version LOG: MSI (c) (58:14) [02:24:17:400]: PROPERTY CHANGE: Adding IEVERSION property. Its value is '11.789.19041.0'.

Hello! So we recently did our cut over from our old firewalls to our new Sophos firewalls. Currently seeing an issue with a laptop that initially said "Service Unavailable" So I went into the services and saw that the Sophos Connect service wasn't enabled…

Scenario is as follows: Sophos Firewall Version: 19.5.2, XGS 6500 Sophos Connect Client Version: 2.2.90.1104, Windows 10 22H2 Sophos Firewall is configured for SSL VPN and IPsec VPN. User adds .pro file in Sophos Connect. User is prompted…

Today a Mac User had a SSL VPN connection and was authenticated with CAA client authentication agent against XG firewall 19.5.2. During work, the user authentication dropped - due to timeout, according to access_server logfile. The SSL VPN connection…