Hi, from today I'm unable to connect my Sophos SSL VPN with my broadband connection(airtel fiber) even though the internet is working fine, but I'm still able to connect VPN with my mobile internet(hotspot).

Hello All, We have hosted a web server that can be accessible on both LAN and Public networks(with DNS). but only VPN users are not able the server with its public IP and domain after connecting the VPN (IPSec and SSL). Please guys need your guidance…

SSL VPN is used as full tunnel and the requirement is when the VPN is connected with firewall just the local application/network should be accessible. Checked the configuration and it was proper NO VPN to WAN rule was present hence the WAN traffic…

Hello, i have 2 xgs 116 fw. After updating v. 20 i can't donwload vpn configurations from vpn portal. Error " Failed to download the file. If the problem persists, check with IT. " Under Pattern updates page there is no version shows at SSLVPN Clients…

I am currently facing an issue with setting up a VPN connection. I have successfully set up an SSL VPN connection to access our organization's resources. The connection from an external network using Sophos Connect is established without any issues…

Hi all, I was able to use SSL VPN properly with Sophos XG v19. Now I've upgraded to v20 and I'm experiencing issue with SSL VPN. To setup the SSL VPN I followed this guide: https://techvids.sophos.com/watch/wtqMJE1La6TkFjAiaT2d3H I draw a network…

Hi guys, Ich a question if someone cam help. In sopgos xg I have created the ipsec tunnels between the head office and branchoffice. But strangely I am not able to ping the branchoffice through ssl vpn but the I can. I have checked the Fw rules…

Migration from XG 210 to XGS 2100. Do we need to re-download all the users SSL VPN config and deploy to each endpoints again???

Hi all, Is there a way to get the proviosing file to only download the sslvpn config and not connect to the vpn when they are already on the LAN. So if users are offsite, it downloads/updates the config and connects to vpn. If users are onsite it…

Hi everyone, I have Sophos SSLVPN working with DUO tokens. The user types in their password adds a comma and then token number. What I would like to do is use the provisioning file to add a seperate input box to add the duo token number. It just makes…

Hi Sophos Community, I've got a XGS126 on SFOS 19.5.3 with IPsec and SSL VPN enabled. Now my client wants to use VPN to connect to certain Windows machines in the LAN over RDP using the NetBIOS names. Is there a way to do name resolution on the XGS…

Hello, I have a user that has T Mobile as their home internet. Through research and asking peers in the field it seems that T Mobile's setup is IPv6 compatible only. When the user tries to connect via VPN, they get intermittent and slow connectivity to…

Hi there, hope that someone could help me to figure out why from one day to the next SSL VPN clients aren't connecting anymore. I attach logs from Client and from tcpdump on port 8443 Thu Nov 30 16:00:35 2023 OpenVPN 2.3.8 i686-w64-mingw32 [SSL…

Hi all, Upgraded to the new v20 firmware and i'm unable to download the latest SSL VPN client, when clicking download it logs the user back out to the login page. Is the client available for download a different way? Thanks!

Hello is it possible to change the naming of the config file? We are using LDAP as authentication for VPN and the email get's inserted in the filename. The @ get's displayed as %40 and the OpenVPN Client on Android is not able to import it because…

I have a firewall that has a public IP address of 22.22.22.22 When I connect via SSLVPN with FULL tunnel, the Sophos Connect client adds a static route to 22.22.22.22 through the local clients firewall/internet, but routes all OTHER traffic over the…

Hello, I have a problem with using Ubuntu 22.04. It works fine on Win&Mac Basically this describes my problem as well: Ubuntu 20.04 VPN Name Resolution Once connected I am not able to access any internet sites except the one listed in the Permitted…

I have the exact same Problem as here: SSL VPN connected, login web page available, login refused I am making an new Thread because that one is closed and the Answer did not Address the Problem. I am connected over VPN, Firewall Webinterinterface…

I keep getting this error and can't connect to the VPN

Hii I have configure SSL VPN; this works well, and clients can connect.. The issue is that we can only access or connect to the devices or nodes that's it's gateway is the firewall IP, we other sophos GW but VPN client cannot access these until we change…

The customer recently ugraded their firmware from SFOS 19.0.1 MR-1-Build365 to SFOS 19.5.3 MR-3-Build652 and they currently are unable to reach the remote sites through their SSL VPN. No changes were made to the initial configuration and a reboot from…

Kindly help with an issue of VPN in Sophos XG I'm having a physical firewall in my premise and one of our client has to access a server from Germany. we need to provide access to him via VPN and also we need to prevent accessing rest of the network…

Good Day, Our Remote Access SSL VPN IP's are on a different subnet. Is there a way I can NAT it to our Internal IP's? Currently they get 10.81.234.x/24 Would like to NAT the IP to 10.0.0.x/16

Hi there. Using XG Home with latest SFOS 19.5.3 MR-3-Build652 exporting the openVPN SSL file and using it on iOS 17.0.3 openVPN App V. 3.4.0. In advanced settings of the openvpn is an option of recommended secuity level. If I choose it, I get an error…

We previously have XG-210, SFOS 19.5.2 but due to EOL on XG-210, we are forced to upgrade to XGS-2100. We are now running the latest SFOS 19.5.3 on the new XGS-2100, and all SSL VPN users are experiencing severe performance issue. The issue is impacting…