• IPSec Remote Access VPN to XGS

    JeffCooper
    JeffCooper
    Hi, I’m trying to test a vpn connection to an XGS. I have the XGS connected to the DMZ of a UTM so I can test it. I have the UTM rules set to allow any port from the XSG to/from the UTM, and can ping the XGS's WAN port from my client machine on the…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Remote access: IPsec & L2TP remote access together on same WAN interface IP?

    chaosweb2
    chaosweb2
    Hi guys, is this possible? We are currently merging from another L2TP-solution to Sophos XG remote access, but the performance of the SSL VPN / IPSec remote access is really poor regarding the old L2TP-IPSec solution. The following settings are in…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect / Ipsec remote access

    Samps
    Samps
    Hi, Our remote worker use Ipsec remote access though Sophos Connect 1.4 (mac users) with MFA. All thing are fine except the lifetime of tunnel is 4 hours. It seems that the Vpn policy assigned to Ipsec remote access is :''DefaultRemoteAccess'' …
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Run Sophos Connect Client user independently / Lost connection list

    Wolfgang Jacques
    Wolfgang Jacques
    Hi everyone, in addition to this old question I would like to ask if it is possible to have the Sophos Connect Client run with no user logged in and keep an IPsec connection active. I understand there is a service scvpn.exe which has to run in order…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect VPN Sporadically Forgetting Saved Credentials

    Liam Evans
    Liam Evans
    Hello, I am having a few issues with the Sophos Connect VPN sporadically forgetting saved credentials for a few users. e.g. the credentials will be remembered for a random period of time before the user is repromoted to enter them in again (this is…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • IPSEC VPN AES-256-GCM

    Larnel Hight
    Larnel Hight
    Does the Sophos XG allow for AES-256-GCM cipher block? I have a client that needs us to use GCM instead of CBC for an IPSEC vpn tunnel. Does the Sophos XG support this? Thanks Hight
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Multiple DNS suffixes on SSL VPN Connect Client

    Dan Williams
    Dan Williams
    Hi Are there any further plans to allow multiple DNS suffixes on the SSLVPN connect client configuration? I have seen a post from around a year ago stating this wasnt yet available. This would be really useful as we migrate customers from AnyConnect…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • IPSEC Remote Access connected but can't access LAN resources

    ugmac
    ugmac
    I recently set up an IPSec remote access VPN trying to use it as the backup of the SSLVPN (also remote access). However, IPSec clients connects fine but are unable to access any allowed LAN resources. SFOS 18.5.2 MR-2-Build380 My configuration is…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect 2.0 VPN Slowness with XG Firewall

    AllanD
    AllanD
    I'm trying to figure out a issue we've had for a while using Sophos Connect IPSec connections. In general small file transfers (say 5Mb or less) from a client to a file server happen very quickly, within seconds as expected. But larger file transfers…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos connect client 2.1.20.0309 - login fails with password beginning with # hashtag

    LHerzog
    LHerzog
    Today we came accross the issue with multiple live users, that Connect client deployed with pro file, does not work when the user has a password beginning with # Like with space/blank known not working. https://community.sophos.com/sophos-xg-firewall…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect - Configuration lost after logging into windows with another user or switch user

    SVITPRO
    SVITPRO
    I'm using Sophos Connect with SSL vpn remote access. If I switch windows users (log in as different windows user), and log back as original user, my configuration in the Sophos Connect is lost (empty). Please advise
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect Disaster

    MrBlack
    MrBlack
    We rolled out Sophos Connect recently and its really messed up anyone with a Soft Phone. We get constant SIP dropouts while on call or if its idle constantly losing registration. As soon as we put them onto the legacy client the issue goes away, I wasn…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect VPN - overwriting existing config

    Johannes Kremer
    Johannes Kremer
    Hello all, we have following problem: When we import two .ovpn configs which connect to the same network, but with different credentials and certificates, on the same device, they get overwritten once we import the second one. Even when we rename…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect Client not connecting when userportal is disabled on WAN

    LHerzog
    LHerzog
    When testing with the client I found out, that the latest connect client 2.1 does not connect to the gateway when: 1. connection has been deployed by .pro file 2. .pro file contains setting check_remote_availability": true "gateway": "vpn.test.lan…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • IPsec VPN disconnections Message ID: 18055 and Error: EPR_VPN-1 - IKE message retransmission timed out

    Patrick Hayden
    Patrick Hayden
    Various users are being regularly disconnected from their IPsec VPN, using the Sophos Client. Users see an error "Connection may fail. The IKE UDP port seems to be blocked" They will usually be able to reconnect within five minutes. On the logs…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect Client importing IPSec connection even if disabled on XG

    LHerzog
    LHerzog
    Why is Sophos Connect client importing IPSec when using a .pro file even if it's disabled completely on XG? Every user that had IPSec enabled for testing purposes now gets imported an IPSec connection after he connected to the .pro file connection.…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • IPSEC Remote Access - Disconnect Issue

    Manish Chawda
    Manish Chawda
    Hi, I have recently installed Sophos Connect Client and configured IPSEC Remote Access to be used for connection. Previously I was using SSL VPN Legacy client. So since I have installed and trying to use it I face frequent disconnection issue compared…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect Split Tunnelling

    Zachery Stanger
    Zachery Stanger
    I am pushing out Sophos connect to all my clients, I am using an XG450 and I am trying to setup come conditional access policies but I need to be able to split the Office 365/ Azure traffic when people connect to the VPN. Is there a way to set up split…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect 2.1 Supported Protocols

    JasP
    JasP
    Is this documented anywhere because I can't find anything? In particular, I'm interested in what DH Groups, Encryption and Authentication protocols are supported in Sophos Coonect 2.1 for IPsec and SSL VPN connections.
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos connect Client - connections are not shown when switching user

    GernotMeyer
    GernotMeyer
    Hi all, when you have a Windows PC where you switch user from time to time the Sophos Connect Client looses the connections. Error in Sophos Connect Client: connection not found (that's right!). I have 2 PCs (1 Windows 10 - Up to date) and Windows…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect Client

    Manish Chawda
    Manish Chawda
    Hi, I came across Sophos Connect Client but even after going through the article not sure how to proceed I want to use it for IPSEC remote as well as SSL-VPN Kindly advise.
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos connect client - password with spaces issue

    Eduards Harcuks
    Eduards Harcuks
    Hi, With Sophos Connect 2.1.20.0309 users who have spaces in password, fails to login. Issue alread been rised before, but no solution: Sophos connect client 2.1.20.0309 - password with spaces in it fails login - Discussions - Sophos (XG) Firewall…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect VPN .SCX File when opened in Notepad can see Secret in plaintext

    Ashen1
    Ashen1
    Hello, Anybody tried to open the scx file of Sophos Connect VPN in a notepad/wordpad?, you can see the secret in the content of it? does this pose a security risk? your insight would be much appreciated. FW is XG v18
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect Config not Persistent Between Users?

    Tyler Freeman
    Tyler Freeman
    I am currently working on getting new laptops deployed for all of our users and seem to have run into a small issue with Sophos Connect. Is the configuration that gets imported into Sophos Connect supposed to be persistent between users? I am currently…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect - OpenVPN service not available - multiple occurrences now

    ArtL
    ArtL
    We have deployed a new XGS firewall for a client two days ago and setup all users with remote access using Sophos Connect SSLVPN. 4 users now had Sophos Connect break on them including my own test computer, all running Windows10. The OpenVPN service…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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