• Sophos FW blocking some appended signatures from Exclaimer Signature Manager V19.5.3

    RegencyBlue
    RegencyBlue
    Hello All, We have a situation where we have switched firewalls for incoming & outgoing mail from UTM to Sophos Firewall. We are using Exclaimer Signature Manager Exchange edition & are currently still in a Hybrid setup. For some reason, some outbound…
    • over 1 year ago
    • Sophos Firewall
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  • License missclick

    Dennis Braun
    Dennis Braun
    Hey everybody, I have made a little dump error ... I was setting up mein new Firewall @ Home and wanted to activate the License, whilte I was questioned if I want to apply to the 30 days Xstream Protection bundle or want to activate the Home License…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • First time user looking to switch from another product due to it being sold and stripped

    midnightSun
    midnightSun
    Sophos Firewall is NOT very intuitive so far. Nothing inbound works...but the default rules to let everything outbound does. So figured id ask the community. I've reverted to the simplest test I can think of....Port forward ICMP from WAN to a LAN workstation…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Server Load Balancing in Sophos XGS SFOS 19.5.3 MR-3-Build652

    Ahmed Naveed
    Ahmed Naveed
    I Want create Rule for Server Load Balancer use for internal LAN in Sophos XGS for Http Traffic .
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • XG 125w rev.3 Home License Registation Problem

    Rod Ney
    Rod Ney
    I am wondering if anyone can assist me with the registration of my device XG125W . When I try to register /claim the firewall using the serial number of the device , I receive one of two error 's . Error 1 , Licensing ,Ficewall licenses , Claim firewall…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Port forward keeps failing after sometime

    Ahmed Mohsen
    Ahmed Mohsen
    I've created a firewall rule & NAT rule to forward port 5555 to my local server ssh server and it was working perfectly -for sometime- but it keeps failing now and i can't access, after scanning port it keeps saying that it's closed? I recreated the…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Error upgrade to SFOS 19.5.3 on a XG550

    Anwar Gani1
    Anwar Gani1
    Good day Sophos Firewall community, Please help, we have a XG550 appliance and we are not able to upgrade firmware to SFOS 19.5.3. We are receiving the following error when upgrading: New firmware could not be uploaded. Please refer to online help…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Dhcp ip release and web page hang issue

    Apai Debnath
    Apai Debnath
    The firewall's DHCP No dynamic ip relays from DHCP server. Sometimes the web logging page of the firewall hangs.
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Unable to access a website

    Anesu Dangarembwa
    Anesu Dangarembwa
    we are using Sophos XG210 SFOS 19.5.3 We are unable to access a website on the internal network. If we do a traceroute to the website IP, its coming out with t wrong link which for cameras. We tried to create an SD-WAN profile for the users to use the…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • WAF - Static URL Hardening error

    FFin
    FFin
    SFOS 19.5MR3 I'm getting multiple WAF-Logentrys with exact same URL (upper-/lowercase) - one request passes correctly the other one fails due to "Static URL Hardening - No Signature found". As it's same exact same URL it's probably not a configuration…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • docusign TLS decryption error - HTTP parsing error encountered

    LHerzog
    LHerzog
    Using TLS decryption and vendor Docusign suddenly causes issues with our XG firewall on 19.5.3. Happens also on other browsers and OS. Here Safari in MacOS. it works using classic proxy as described here: https://support.sophos.com/support…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • XGS 19.5.3 Build 652 - AD Group members lost

    Ingo Buyny
    Ingo Buyny
    Hello, i am quite new to the XGS Appliance, coming from the UTM. We still facing a lot of problems since the migration, one of that is the user authentication for SSO. The import of the users and the ad groups worked well and most of the useres…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • StrongSwan vulnerability CVE-2023-41913

    Tuomas Lintunen
    Tuomas Lintunen
    Greetings! Does this vulnerability affect v19.5.3 of Sophos firmware? www.strongswan.org/.../strongswan-vulnerability-(cve-2023-41913).html Thanks!
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Incoming messages are sent to quarantine even though quarantine is deactivated

    Gerhard Seemüller
    Gerhard Seemüller
    Hello, as the shared mailboxes that we use almost exclusively cannot use the mail quarantine, we have not been using mail quarantine since the switch to SFOS. Recently, however, important messages have been ending up in quarantine again due to an allegedly…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • IPSEC-SITE-TO_SITE (Unable to resolve %any)

    Verdigo
    Verdigo
    I'm having issue with my IPSEC-site-to-site connection. The IPSEC vpn cannot be established. Im having error " unable to resolve %any, retrying in 60s" when checking the strongswan.log Here is the full logs: loading secrets from '/_conf/ipsec/ipsec…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Name resolution over VPN?

    Martinen
    Martinen
    Hi Sophos Community, I've got a XGS126 on SFOS 19.5.3 with IPsec and SSL VPN enabled. Now my client wants to use VPN to connect to certain Windows machines in the LAN over RDP using the NetBIOS names. Is there a way to do name resolution on the XGS…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Configurazione di Split DNS

    giuseppe piscitello
    giuseppe piscitello
    good morning we should create a configuration for our 3cx switchboard that resolves the name of the 3cx FQDN to an internal address of our network. The device supplied is XG106w (SFOS 19.5.3 MR-3-Build652), I have not found any guides that solve the problem…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XG Firewall

    Marco Carmo
    Marco Carmo
    Hello everyone, Where can I download the XG Firewall Home Edition with the serial number, please? I have installed the Sophos FW with home Edition, but the problem is the 50 IPs (only), because the IPV6 counts has one, right? Meaning that a device…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect Client - disappearing SSL VPN connection

    VGDtech
    VGDtech
    Hello, I have read some forums about this issue but I have not been able to replicate the issue. I have also checked the KIL list. I tried changing the networks, PC restarts, logging in with a different user. The SSL VPN connection profile rarely…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • XGS2300 (SFOS 18.5.0 GA-Build264)

    Giorgos Vavourakis
    Giorgos Vavourakis
    We have sophos hardware firewall [ XGS2300 (SFOS 18.5.0 GA-Build264)] and afrter firmware upgrade we get this message: " Can’t detect the network processing unit or the related ports. The firewall started in fail-safe mode and is inoperable." I tried…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Multiple Kernel Panic on Sophos XG firewall SFVH (SFOS 19.5.3 MR-3-Build652)

    fr3D
    fr3D
    Hello, Since multiple weeks (probably since upgrading from 18.x to 19.x version), my Sophos Home Edition reboot multiple times a day and more and more each days. XG firewall (SFOS 19.5.3 MR-3-Build652) is running on a Promox PVE 7.4 with, for the…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Check weblinks in e-mails

    Technik Technik1
    Technik Technik1
    Hello everyone, I have the following question. We have a customer with an XGS 3100 with version 19.5.3. The Sophos serves as a mail gateway/relay and is connected to Sandstorm. Now the question was whether Sophos can also check web links within incoming…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • What about strongSwan Vulnerability (CVE-2023-41913) ?

    Francis Gudin
    Francis Gudin
    Hello, I had a look into our XG firewall and saw this: XG310_WP02_SFOS 19.5.3 MR-3-Build652 HA-Primary# /libexec/ipsec/charon --version Linux strongSwan 5.5.3 Are there any mitigation available or required ? Or is a fix being worked on ? For reference…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Missing Heartbeat - HA nodes showing different computers

    LHerzog
    LHerzog
    Just wondering, I have an 19.5.3 HA cluster Node 1 shows 5 computers with missing heartbeat. 2 are over 100 days old. Now after switching HA nodes manually (Node 2 manually rebooted first) Node 2 shows only 3 computers, all are older than 100…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SSL VPN connected, login web page available, login refused 2

    Magnus Reinhardt
    Magnus Reinhardt
    I have the exact same Problem as here: SSL VPN connected, login web page available, login refused I am making an new Thread because that one is closed and the Answer did not Address the Problem. I am connected over VPN, Firewall Webinterinterface…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
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