Sophos Connect Profile Disappearing
Hello, Starting about a month ago (Nov 20), we have had some users report that their Sophos Connect profiles have disappeared and they are required to Import them again. Import usually comes up with an error that the profile already exists. Even though…
Unable to Connect VPN due to SSL CA Certificate Expired
Hello. We have a client using Sophos Firewall installed in a VM. ( Firmware 17.5.12) They are have expired SSL CA Certificate and when they applied new SSL CA Certificate, it shows error and VPN users unable to connect. So, now they are using expired…
DNS not resolving through SSL VPN for iOS on XG SFOS 19.5.2 MR-2-Build624
Windows clients work fine and can resolve domain.server.local names just fine over vpn.
ios clients on local wifi resolve fine.
ios clients on vpn (openvpn) cannot find domain.server.local
domain is set in vpn settings, dns server ip is set in vpn…
Sophos Remote Access SSL VPN received reset connection from server
Hello everyone,
I have XG2300 SFOS 19.5.2 MR-2-Build624 and I have an issue with the Remote access SSL VPN connection.
The issue is that a user connected via Remote SSL VPN receives a reset connection from server at random. I have tried to resolve…
Sophos Connec Client: Provisioning File only adds SSL VPN Profile, not IPsec Profile!
Scenario is as follows:
Sophos Firewall Version: 19.5.2, XGS 6500
Sophos Connect Client Version: 2.2.90.1104, Windows 10 22H2
Sophos Firewall is configured for SSL VPN and IPsec VPN.
User adds .pro file in Sophos Connect.
User is prompted…
CAA on Apple Mac over SSL VPN Timeout - need debug tips
Today a Mac User had a SSL VPN connection and was authenticated with CAA client authentication agent against XG firewall 19.5.2.
During work, the user authentication dropped - due to timeout, according to access_server logfile.
The SSL VPN connection…
After we upgrade the firewall to 19.5.2, Vodafone net package confuses VPN service users from WE package.
We download the new Sophos connect client from user portal. And uninstall old client and install the new one. Plus I contacted both ISP and they conf irmed no ports are blocked!?
SSL VPN Connect Client 2.2.90, internal DNS name resolution broken, need to reinstall client
Hi,
our Windows 10 users use Connect Client 2.2.90 with the infamous .pro file to tonnect to XG 19.5.2 Firewall with SSL VPN TCP and access internal resources. The SSL VPN clients use the XG firewall as DNS resolver. The XG uses DNS forward rule for…
SSL VPN with IPv4 but message TCPv6_SERVER: Connection timed out (code=110) and Broken pipe (code=32)
We have a user that is complaining repeatedly about disconnecting SSL VPN (TCP) with Connect Client 2.2.90
SFOS is 19.5.2
I assume his ISP uses IPv4 sharing / DS-Lite.
Nevertheless, when he connects, he is connecting with an IPv4 address and that…
Windows OpenVPN SSL Remote Access VPN Slow But MacOS Speed Is Fine
Hi,
XGS2300 (SFOS 19.5.2 MR-2-Build624)
We have a bunch of Macs and a couple Windows 10 PCs. The Remote Access SSL VPN Works great on Mac. With a 500/500 connection at the office I get 300-350 from my home on MacOS in speed tests to a server in the…