So i'm a bit confused and could use some help. After running NMAP on my public IP for a sanity check i was greeted with ports showing open that shouldn't be available to the WAN port. I don't have any services checked on my local service ACL for WAN Starting…

We have experienced this issue for the past year. Sophos support has been troubleshooting with no success although the firewall is rebooted immediately after the issue starts. Unfortunately this is a retail environment and customers are waiting and…

Hello, since adding the Sophos XG as man in the middle / gatway to our network, we have speed issues more or less, specially over SMB. At moment the XG is connectet over 1 gig port to the main switch, the main switch has sub switches, at main switch…

When going under Hosts and Services, and then under the Services tab, if I try to add a new service regardless of the name the save button does nothing. For example trying to add a service for ManageEngine Endpoint Central which requires TCP ports…

Hi All XG330 (SFOS 19.5.2 MR-2-Build624) I have the problem of connectivity lost, in MS Teams while meeting as picture below. According to analyse packet between incoming and outgoing when we use MS Team, I found that in the time of connectivity…

Hi, this issue is listed as resolved for 19.0.2 NC-111476 FQDN Subdomain learning isn't working in case of non-SFOS DNS server set for client. We're on 19.5.2 We have a server that downloads files once per day from a FQDN like files.downloadserver…

Hello everyone . I have a problem with the configuration of the PXE/SCCM taking the XG as DHCP . Here is my config - next server: ip address of my TFTP server (SCCM) - Boot file location: SMSBootPM100003\x64\wdsnbp.com I get this error ( TFTP time out…

Hi, Encountering a weird error when trying to attempt using a server for DNS forwarding. We have a few branch offices - each connecting to DC via IPSEC (Connection Type: Site-to-Site / IKEv2) - with the DNS Forwadering Host in the DC. Now here's…

Hello, I am not able to connect with a local FTP script to a server. This script works at another location but not here. Sophos XG latest version SFOS 19.5.2 MR-2-Build624 Here is the log: messageid="01001" log_type="Firewall" log_component="Invalid Traffic…

Hello, Can I have PIM-SM and IGMP on a interface in the same time? I have a problem with IGMP on interface with active PIM-SM neighbour (pim-sm router). In the presence of a PIM-SM neighbour, IGMP is inoperable for another destination. Is this behavior…

Hello, I am not able to implement the following scenario, all users have to login to the capitative portal to be able to browse the internet. (OK) But I want computers to be able to update themselves Windows Update, Google Crome update, Eset update without…

XGS136/SFOS 19.5.2 Is it possible to use an alias WAN IP other than the firewall's IP with the SSL VPN? I'm setting up the XGS to replace an existing production firewall, and using an unused LAN and WAN IP to do it. My plan is that on migration day…

XG210, SFOS 19.5.2 MR-2-Build624 So, I have two VLANs, VLAN 70 - 192.168.70.0/28 and VLAN 100 - 10.0.0.0/24. DHCP server is on VLAN100, I want to relay DHCP requests from VLAN70 to VLAN100 for service. I have a relay set up like so: Name …