Does regenerating the Appliance Certificate affect any other access besides SSL VPN? This is my issue, we recently had our XG210 replaced and rebuilt the new unit with a backup. Prior to the firewall failure SSL VPN has been my goto setup for staff who…

XGS 136 and 19.x firmware. Didn't find universal info how to generate proper CSR and how to import the public SSL Certificate to XGS For Request / Subject name attributes: Common name: domain name or FQDN including the host name? For Request / Subject…

Falling victim to this: Sophos Known Issues list NC-101780 /var is too small I don't really want to reinstall. Tech article mentions this: 2. Please contact Sophos support to apply the workaround for the affected appliance in v19 GA. Does anyone on this…

i've updated sophos Fw to the latest version v 19 , and i noticed that my cloud services stopped working for Hyper V replication or for Veeam azure stockage . so i tried to look into the Firewall and i found some declined packets whenerver i force replication…

Is it possible to change the interval of sending the Alert emails for new Firmware. Current, it's sending all 4 - 5 hours these Alert mails, if there is an update available. It would be enough, when these mails will be sent just once a week.

We have conducted a security analysis of a company's infrastructure and obtained the passwords of the following XG users. Now I have the following questions: 1st - Can the password of these users be changed to more secure ones? 2nd - Can they…

Hi all, I have just installed the firewall for home use version 19 and I can't get it to connect to the internet and I can't even access the firewall web interface. I have a n68-vs3 fx motherboard and a realtek pci card. The pc is connected to the motherboard…

Hello, I monitor SOPHOS XG through ZABBIX and recently I noticed that I am not receiving HA status, we use the firewall in version 18, and this collection worked. After updating to version 19 the collection stopped. Does anyone have an idea how to…

Im getting this error, and I dont know how to fix it, I would love to have some advices, thanks.

Last Thursday I installed a new XGS136 to replace the previous XG135. As far as I could tell, everything went without a hitch. Unfortunately, something is not working properly with the licensing. I can't get a subscription activated. We use Xstream…

Hi I'm migrating my UTL9 Home to FW 19.0, nearly complete but have a few niggles to sort out. One of them is the log viewer. It doesn't seem particularly quick and is quite chunky. Is there another view or config that can be done to provide the…

hello I have server with SFOS v19, I am confused about log viewer. I think that it always show only logs in 10 minutes window. I tried to change time filter (all records ,last 4 hours, 60 minutes, etc.) but it doesn't work . I can only view firewall…

Just for someone else with the same problem, I had a ticket with Sophos (for months just to get this answer...) because I didn't get this one working: https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Certificates…

Hello Sophos-Team, is there a way to permanently disable the Popup Spam while logging in to Firewalls of the XGS Series? I know it is meant to highlight the features that are new and can help in many ways but after a while it just gets old fast. …

Hello, I hope you are well. I have an XG230 (SFOS 19.0.0 GA-Build317). I want to convert save and applied to Fortigate via Forticonverter. It doesn't work because the backup is encrypted with a password. How can I get a backup in clear (without password…

Hi, I have running some rules from third party tool using logs from Sophos XG Firewall version SFOS 17.5. Some of the rules are based on specific IDs from https://docs.sophos.com/nsg/sophos-firewall/17.5/Help/en-us/webhelp/onlinehelp/nsg/sfos/concepts…

Hello, I have a fresh installed SFOS v19 Home license, but the synchronisation (Initial License Sync) is failing. the registration process is fine until the last step "Initiate License Synchronisation". It is not an connectivity issue. The steps…

hi Seems like in version 19 I can not use encrypted password for API access, it simply does not work. I'm getting authentication error while plain password work normally. I'm generating password using CBC 128. Is anything changed in 19? Tried native…

I am trying to update firewall rule with api to change the certificate. It is usefull for let's encrypt certificate update. I have followed the community suggestion to read the rule and set the values read in the update statement (obviously changing…

Hi - I have 2 550 firewalls in HA and at one point years ago I think I uploaded a .sig firmware file and did the upgrade that way which ended up rebooting both firewalls at once. Since then I just wait till there's a popup window saying there's an update…

hi, i have upgraded XG430 to v19, but after upgrade i am having following issues: Issue1: some user are getting authenticated via stas while few not. those user are not visible in show live users. nor i m able to see his request on firewall. after many…

How do i login to a XG 19.0.0 GA? After i login to the firewall i am presented with a white message box. I tried to switch the URL, but i am redirected to the login page and get the same white message box after login? I tried Edge, Chrome and Chrome…

Hi, Recently I came across a video on YouTube of someone using a SG230 in combination with Sophos Firewall OS 18 and a home license. I've been wanting to use this for a longer time and saw a ad of a used SG230, so I took my chance and bought it…

Hello, Since installing the latest version of SFOS Firmware 19.0.0 GA-Build317, I found that reports they are no longer functional since 2022-07-29 13:12:22 , how I should do to solve this problem , this is the first time I have encountered this kind…

Hi All, I am trying to take backup of my Sophos XG home edition through FTP and mail on weekly basis and trying to schedule it but when I configured FTP for it . It gives me error. As I am using 3 WAN connections . When there was only one WAN link it…