• XG NAT Loopback question

    Craig Glaser
    Craig Glaser
    Using XG v19.0.0 Does a NAT loopback also normally allow access to the internal resource from the internet? I'm tryin to understand if I have a serious access issue, or if the following is normal behavior. 1. I built a web server on a DMZ zone network…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • How to avoid a double reboot when doing a Sophos XG Firmware upgrade?

    Moltron5k
    Moltron5k
    Hi - I have 2 550 firewalls in HA and at one point years ago I think I uploaded a .sig firmware file and did the upgrade that way which ended up rebooting both firewalls at once. Since then I just wait till there's a popup window saying there's an update…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Internal Webserver has no route to WAN

    Biorez Tech
    Biorez Tech
    Hello! I have trouble configurating access to my internal web server. I used the DNAT Assistant but it still does not work. After some troubleshooting I collected the following infos: TCP Packages do reach the webserver but the webserver returns the…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • v18 to v19 upgrade issue

    Ahmad
    Ahmad
    hi, i have upgraded XG430 to v19, but after upgrade i am having following issues: Issue1: some user are getting authenticated via stas while few not. those user are not visible in show live users. nor i m able to see his request on firewall. after many…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • HowTo Login to XG 19.0.0 GA ? - Blank Message Box

    juergenb52
    juergenb52
    How do i login to a XG 19.0.0 GA? After i login to the firewall i am presented with a white message box. I tried to switch the URL, but i am redirected to the login page and get the same white message box after login? I tried Edge, Chrome and Chrome…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SSL VPN fails when DNAT rule applied

    Mayuresh Bhagwat
    Mayuresh Bhagwat
    We are facing a strange issue. We have a Sophos Firewall XGS2300 running on SFOS 19.0 with a single ISP link. Most of our users connect over SSL remote access VPN. We have a internal server that is accessed from the WAN side over ports 7070 and 1470…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Compatibility between v18 and v19 site-to-site VPNs

    ORLANDO GONZALEZ1
    ORLANDO GONZALEZ1
    Good evening fellow community members. Is there a problem connecting a site-to-site VPN between sophos devices with firmware v18 and others with v19?
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Access webserver from LAN / SSL VPN at public ip behind WAF

    derTobi
    derTobi
    Hello all, we are using a XGS 2100 with os19. Simple network. WAN. LAN. DMZ and SSL VPN. Configured a webserver with WAF rule located in the DMZ. So far works fine from external users accessing the webserver on its public ip. The clients in…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Ethernet card test XGS

    Darwin Silva
    Darwin Silva
    Hello everyone here i check documents and dont found how to do this. I tried to did Ethernet card test XGS but i found this article https://support.sophos.com/support/s/article/KB-000036345?language=en_US&c__displayLanguage=en_US and saw dont…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Unifi Guest Portal not showing after switching from Sophos SG to XG

    Thorsten Stiebig
    Thorsten Stiebig
    Hi there, i'm trying to get the Unifi GuestPortal to work with SOPHOS XG and on an dedicated VLAN. My setup: - UniFi Controller on Windows with 2 Unifi Access Points - Sophos XG UTM as Gateway for my LAN, WAN and VLAN-networks Network: …
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Two internet connections on Sophos XG 135

    Eugene Tykhonov1
    Eugene Tykhonov1
    Greeting SOPHOS Comunity, I am looking for some help configuring routing on a Sophos XG 135 SFOS 19.0.0 GA-Build317. I don’t work on firewalls often, so I apologize if some terms are incorrect. I did find https://community.sophos.com/utm-firewall…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Internet Ingress DNAT - Odd Config Requirements?

    ASC11
    ASC11
    Hello, Seeing some I suppose unexpected behavior when configuring DNAT on Sophos Firewall (v19). I am configuring an ingress DNAT from the internet to my Plex server. When configuring a NAT policy, I would expect to define the following: Original…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG: Cannot change WAF Certificate

    Patrick Wolfensberger
    Patrick Wolfensberger
    Hi there Last week, my wildcard certificate expired. No biggie. Got a new one, imported it into the firewall, everything ok. When I selected the new certificate in my WAF rules, I was able to save this configuration and expected the firewall to use…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • "Allow All" web filter policy blocks request allowed when there is no web filter policy

    David Hay
    David Hay
    Hi all I am having difficulty troubleshooting a problem with a request from a mobile phone 2-factor authentication app being blocked by our XG firewall (XG125 SFOS 19.0.0 GA-Build317). To test this, I have created a new top-most firewall rule for…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect provisioning file

    VGDtech
    VGDtech
    Hello everyone, I'm using Sophos XGS2300 with the latest firmware build SFOS 19.0.0 GA-Build317 and I ran into a problem with the Sophos Connect Provisioning file. I'm going for a IPsec remote access VPN and I would like to ask for two things. I would…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Can't access Synology server once Sophos XG Firewall is connected to Cisco switch

    Chevyavalanche
    Chevyavalanche
    As I've worked through some (not all) setup issues, one that continues to stump me is the fact that when my NAS is connected to switch along with all other LAN devices and incoming internet from router, life is good. I can access my NAS no problem. …
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SDWan Disconnect when ISP in third site has issues

    John Nickell
    John Nickell
    We are encountering an issue with our SD-Wan. The SD-WAN is created via a Sophos Central SD-Wan Connection group. For sake of this question we have 3 sites, (Site A = Head office where AD/DNS and RemoteApp server are at; Site B where affected user is…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • RED Interface shows Uplink N/A

    Farzan Barouj
    Farzan Barouj
    Hello, everyone, I have a problem. Device in Head Office: XG 230 (SFOS 18.5.4 MR-4-Build418) Branch Office Device: XGS 116 (SFOS 19.0.0 GA-Build317) After I updated the firmware in head office, the RED interface between head office and branch office…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Blocking Instagram app

    Mohamed Ebied
    Mohamed Ebied
    HI, I have the XGS126 and it's running the latest firmware 19.0, was trying to block Instagram app, so need some assistance as I created the application filter contacting streaming media category and linked it to a policy, yet the app is still workin…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • DHCP issue with fixed IPs roaming from one to another interface

    Eduardo Noubleau
    Eduardo Noubleau
    Hello, I have a Sophos Firewall XG330 (SFOS 19.0.0 GA-Build317), with many REDs distributed in different buildings. Each building has his own DHCP RED interface, but I've fixed some IPs. The problem is when someone with a static IP goes to another building…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • sophos xg log viewer not working

    ADEL HAMDIPACHA1
    ADEL HAMDIPACHA1
    Hello, Since installing the latest version of SFOS Firmware 19.0.0 GA-Build317, I found that reports they are no longer functional since 2022-07-29 13:12:22 , how I should do to solve this problem , this is the first time I have encountered this kind…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG310 not booting to web interface after upgrade to 19.0.0

    Gerald Rusulabeza
    Gerald Rusulabeza
    Sophos is not booting to the web interface after upgrading to 19.0.0. Kindly assist
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Forum For Newbies

    Donald Norman
    Donald Norman
    I want to protect my home network. Sophos firewall on an older pc was recommended, so I am giving it a try. To this point I have not succeeded in getting an installation to boot. Previously, I posted the following: Hey All, I am trying to install…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG one user has poblems accessing websites - onclick protection and XG local login 8091

    Fred_B
    Fred_B
    We have onclick protection enabled in Email Gatweay so e-mails with urls have a Sophos substitute url. OnClick Sophos checks the url and when found correct the browser is refered to the correct url. This works as intented. HOWEVER there is one user…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • how to export a .config file

    Mbongeni Mbonane
    Mbongeni Mbonane
    Good Day All, 1. How do I export a .config file from a XGS4300(SFOS 19.0.0 GA-Build317) 2.is there a software that can help analyse the config file (other firewalls like Cisco can use Nipper etc) Thank you
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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