Hi, community. I have an issue with my failover VPN to Azure. I have an XG210 v19, connected to 2 ISPs. I have a VPN connection to Azure cloud for SAP services. As recommended for Sophos, I created the VPN as tunnel interface, with xfrm interfaces.…

Hi all, I have just installed the firewall for home use version 19 and I can't get it to connect to the internet and I can't even access the firewall web interface. I have a n68-vs3 fx motherboard and a realtek pci card. The pc is connected to the motherboard…

Hi, I have Sophos Firewall v19 and a internally computer that needs to connect to Azure SQL using SQL Server Management tool. If I create a rule that allows the computer outbound on destination ANY service, it connects, great. I want to lock it…

Hello! We have noticed since XG V18.5 that the Sandstorm/Zero-day file download scanning page no longer shows. In previous versions when a user downloads a file a Sophos web page appeared letting the user know that their file was being scanned and would…

Hello, I monitor SOPHOS XG through ZABBIX and recently I noticed that I am not receiving HA status, we use the firewall in version 18, and this collection worked. After updating to version 19 the collection stopped. Does anyone have an idea how to…

Hello Everyone, My Company Use Sophos XG 210 (SFOS 19.0.0 GA-Build317) . I Connect IPSEC VPN Site to Site From Sophos XG210 To Sangfor NGAF. VPN Connection Frequent Faild This is message log : - Couldn't parse IKE message from x.x.x.x[500]. Check…

Hi, Is there a way i can export List of VPN User in SOPHOS XG v19? Thanks, Nidz

Im getting this error, and I dont know how to fix it, I would love to have some advices, thanks.

Last Thursday I installed a new XGS136 to replace the previous XG135. As far as I could tell, everything went without a hitch. Unfortunately, something is not working properly with the licensing. I can't get a subscription activated. We use Xstream…

Hi, I need a little help. I have client that has three WAN connection. One set to Active and two Backups. How can I choose which backup connection will take over first, if the Active one, fails? I have this option: but it let me choose only between…

Hi Sophos, Recently, during an implementation of SD-RED 60, I was faced with an impossibility to configure a VLAN connection on the SD-RED uplink interface. Here in Portugal, ISP's provide internet connections configured with VLAN. Here an example…

When we upgraded to V19, we are facing email challenges. When you tick scan emails, the emails will not be delivered to the exchange servers.

Hi I'm migrating my UTL9 Home to FW 19.0, nearly complete but have a few niggles to sort out. One of them is the log viewer. It doesn't seem particularly quick and is quite chunky. Is there another view or config that can be done to provide the…

Since upgrading to 19.0.0 we have a recurring issue where SIP connections get stuck without NAT. As best as I can tell: Firewall starts up, WAN connection(s) are not up yet PBX sends SIP packet to ISP Sophos XG records connection without any NAT…

Hi Community, we're using an XGS Firewall (V19) and STAS for authentication of our users. On our domain controllers in stas.log we're seeing an huge amount of these entrys every few seconds: SSO_server_handle_wrkstpoll_req: poll req for '43.129…

Sophos provides images for a variety of virtual environments, including those dedicated to KVM. Unfortunately, the images for KVM do not include a critical component, the qemu-guest-agent, which communicates with the hypervisor providing the ability to…

Hi guys, I am using a Sophos XG v19 as gateway and try to connect via SSL VPN from a Linux notebook. I configured the SSL VPN as in the sophos own video-tutorial and I found some other tutorials showing the same steps. When I try to connect from…

Hello, I am a home user of the Sophos XG firewall - SFVH (SFOS 19.0.0 GA-Build317) - and use it to proxy specific sites... one of those things I proxy is google and youtube. Recently, it seems that the certificates that my appliance creates have expired…

Hi, we recently replaced a UTM firewall with a XGS126 (SFOS 19.0.0 GA-Build317). We haven't changed anything else, the network config is the same. On this site we have a 10Mbps WAN link and two 2Mbps MPLS links (active-passive). We are ICMP monitoring…

Hello, let me start off by saying that our VoIP system is working fine with a different firewall, so I know everything is good there. I don’t think this should make a difference to the problem I’m seeing, but I’m using a VLAN interface on our LAN port…

Hello, how can I configure my wireless to use a different ISP rather than the one used for my LAN.

hello I have server with SFOS v19, I am confused about log viewer. I think that it always show only logs in 10 minutes window. I tried to change time filter (all records ,last 4 hours, 60 minutes, etc.) but it doesn't work . I can only view firewall…

Hello, I'd like to disable this version of TLS from my MTA configuration, is it possibile? I already enable the flag on "Disable legacy TLS protocols" Thanks in advance for the help. Francesco

Just for someone else with the same problem, I had a ticket with Sophos (for months just to get this answer...) because I didn't get this one working: https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Certificates…

We upgraded to V19 and I imported the XML file to create the STS VPN. The tunnels come up and the BGP routes are added to the routing table. The issue is with us working with a vendor on the VPM tunnel they have the same IP network setup on their side…