Hey All, I was wondering what happens after the license has expired ? Does it just allow/deny everything that it was licensed for ?

Hello All, I need suggestion but before that I would like to tell you my queries what I have ? I have two Sophos XG 550 Firewall and both Firewall in A-A cluster with quick HA mode, One of the Firewall got faulty in cluster (A-A). We have received…

Hi How to get the subscription activated on a XG Firewall based on intel hardware. I was in mySophos - Network Protection - Register Device trying to active following serial C01001x xxxxxx And get this error: ---------------------------------…

Hello Sophos User, I downloaded the SFOS Home user version SW-19.5.1_MR-1-278.iso and got a license (per email). Installation on a Sophos XG106w successful done. Loged in the Web interface and configured the LAN and WAN Port successful. I have access…

Hello, I have 2 problems: 1: I can't connect to support.sophos.com, but i've create an account and i've recieve an e-mail for notifiy the approuval. 2: When i tried to register my XGS2300 with my Sophos ID and i've got this message : Can…

I have sophos xgs 2300 fire wall. My trial license had been expired but I have the license key. when I try to click activate subscription button in my sophos firewall, it does nothing. i have shared a photo for more clafication of the problem

Hi all, I have a new XGS 107 (updated to 19.5.2) that is unable to activate subscription/sync license. Activate Subscription is greyed out. So i activated my subscription in mySophos. But syncing license from device gives timeout. licensing.log…

After more than a decade of faithful service, the generic intel box I was using with the software version of Sophos XG has started failing. I was going to get another similar box, but in reading the various discussions on repurposing old XG/SG appliances…

Hi, below License required for web filtering and application filtering Thanks SATYA

Is there a way of checking a license status? I'm looking at a Sophos XG firewall that is listed as new?

Hi all, Now I'm using UTM9 as VM, with a subscription specifying the number of IPs/email addresses. I can't find how to license email protection subscriptions for XG VM. I found only licensing per resource 2vCPU/2GBRAM or 4vCPU/4GBRAM etc. Do I…

Dear All, I have a question would like to seek for your help, i have built up a virtual Sophos FW with trial license, and the SN show in the Sophos is C01001xxxxxx, but when ii tried to register the device in Sophos Portal with the SN no in the license…

Hi, We purchased a Sophos firewall recently which contains the below line items as on invoice. 1. SOPHOS XGS 107 Appliance 2. SOPHOS XGS 107 Xtreme Protection : 3Yrs Can you please let us know how to activate line item (2) on the Sophos Firewall…

The current software image used for Sophos Home only supports Intel Processors but Sophos has moved to using AMD processors for the XGS models. The older XG models with Intel processors are going EOL in a couple of years. If Sophos are not going to…

Buenos días y gracias de ante mano, compré un sophos de segunda mano a través de eBay, reinstale el firmware y al encenderlo y conectarlo a internet me aparece registrado el dispositivo Sophos xG 115w a una empresa. Como podría transferirlo o registrarlo…

Hi, We are currently working on a virtual Sophos XG Firewall Instance, deployed via the Azure Marketplace. I've found this Community Guide on restoring the Firewall itself: Sophos Firewall: Recovery steps of the Sophos Firewall VM in Azure Though one…

Hi all. I have a Dell PowerEdge T130 Server with Intel Xeon 4C processor and 8GB RAM running SFOS 19.5.1 MR-1-Build278 in evaluation mode Can I activate a SFV4C6 Standard Protection license? Is there any problem? What happend with the rest of RAM…

Hello, i'm trying to register my firewall. I had already registered it a long time ago, but suddenly when i login now it asks for a registration and won't show the configuration screen anymore. So, i follow the link and try to register, but it keeps…

Hello - I recently downloaded Sophos home use firewall, and for whatever reason, my subscription is expired. I downloaded a new key as something to try but it's not working either. The email I get says that... Thank you for your interest in…

I have a Sophos Model SFV2C4 and need change email registered for new email. Also a new licence for Sophos model XG135w, can you help me?

Came across an issue yesterday with routing in Azure with Sophos and spent ages on it before realising that the license on the XG had expired which caused the issue. We have a NAT rule that translates port 3391 to port 3389 and when the license expired…

Hi, I have a XG home edition running for my house, because I need more nic (try to set up a 2nd gateway for backup). In the process, I lost my original registration license. Here is what I did: 1. I download from XG home edition and install it on…

I had a hardware failure and needed to rebuilt my system. I reloaded the replacement unit from the source ISO and the system came up and I was able to connect to the internet. I tried to register the replacement unit with my existing SN and I am unable…

Followed instructions based on Sophos Firewall: License Sync Failed License Log showing: INFO Dec 30 10:46:52Z [4147525376]: certificate_signing_request() : response : {"errorCode":"ITSERVICELAYER_DEVICE_NOTFOUND_ERROR","message":"Device not found…

Good Morning professionals, Please i need a suggestion for a Sophos reputable partners in Nigeria. i want to renew my license. Secondly I'm having issues picking firmware update i couldn't install the update please i need assistance on how to go about…