Hi, i hope you are all doing well. I've just recently noticed, that there is a virtual Sophos Firewall Appliance available. This might be a really dumb question, but is it possible to switch from a physical to a virtual appliance ? I don't really care…

I have a problem with an activation of a new XGS3300 with Standard Protection. I installed the appliance today at morning and entered my serial number. Since then, the licence has been set to Pending in the MySophos portal and the subscritions in Sophos…

Very frustrated with Sophos Technical/Customer Support. The minute my 30 day evaluation license for XG expired, they stopped working my issues. How does that action encourage someone to want to pay for XG or any product? It seems to me that customer and…

Hello, I downloaded and got XG `9.x up and running on a virtual machine with the supplied license, no issues with that. However, since this is a home setup and my VM hosting server is pretty old and janky, I sometimes have hardware problems and down…

Hello guys, I'm planning a new network for a colleague of mine, which doesn't need any security features except basic firewall. As I want to keep the cost as low as possible, I wanted to aks, is it possible to run a Sophos XGS 87 without any License…

Our office have 80 devices. We already have Intercept X Advanced license. Now we want to deploy Sophos firewall hardware at our office. What license do I need to buy more? Regarding to the hardware, I'm looking into the XGS series. The model XGS 126 HW…

Hi, Recently I came across a video on YouTube of someone using a SG230 in combination with Sophos Firewall OS 18 and a home license. I've been wanting to use this for a longer time and saw a ad of a used SG230, so I took my chance and bought it…

Dear Sophos Team, I would like to change the email address associated with my Sophos firewall registration. Here is our firewall ID : Could you PM me a link to re-register with another email account ? Thanks

Hi, i installed SFOS 18.5 on SG125 Rev. 3 Hardware in December 2021 and updated it to 19.0 some weeks ago. Now i experienced strange NAT behavior and figured out that the all licenses, including base license expired 30 days after install. (Device is…

I have a scenario where the customer has a Sophos Firewall at headquarters and several pfSense at branch offices. We're trying to configure high availability connectivity using a point-to-point link and an IPSEC tunnel, using OSPF, it's basically allowing…

Can I buy Sophos XG86 network license from internet site? Or only from resellers?

Hi all! I've purchased an XG 125 used to have it as backup should the main 125 fail. I'm renewing the licenses of the main XG 125 in these days; is there a way to move these licenses when (I hope IF) the main firewall fails? Thanks!

Hello, Does License renewal affect site to site VPN connections and any other VPN connections that might exist? I ask this because I recently renewed my Licenses for an XG310 but after that all the VPNs stopped functioning and I don't seem to be able…

Hi everyone, I have a XGS3300 firewall which i licensed through the sophos portal, Xstream bundle and email protection license key were applied but the Webserver license does not show on the device. The firewall appliance is registered. Is this a…

I recently joined this company and Sophos firewall. our Sophos license is expired and i dont know how to get the license before me another IT guy was using the

Hello, we want to synchronize the license of our XG Firewall. When we want to execute this synchronization the message "Synchronized with server failed" appears. Which setting or logs do we need to check here. The firewall has a working connection…

License with expiry date of oct.01.2022. Why does it appear deactivated? Could you help

Hi, after a little research about Sophos XG licensing, i did find that Sophos has decide to update their policy in that area, so i wanna know if the web protection is included in all of the Licensing package or not if so can anyone send me their new…

Hello everyone, I have a problem with a new XGS 87. I have activated the license in MySophos and registered the firewall there. I see the license for the correct firewall, but in mySophos it said Status - Pending and on the firewall itself it says Not…

I have some XG115 rev 3 units and am using one at home to replace a fairly energy inefficient older dell server that was running UTM. Does anyone know if there a way to avoid having to re-image the XG115 with the home version? Do I need to find a reseller…

How much does Sophos XG OS Firwall with FullGuard Plus costs for 1 Year Subscription ? Where can I purchase this Subscription ? I have looking all over the place but no one wants to reply my email regarding Subscriptions ? Thank you and kind re…

hello, today we migrate from an old XG135 to a new XGS136. actually we wait for our license from sophos that we ordered. So we activate the 30-day evaluation on Sophos.com: Before the migration we have 3 web server with waf online and that works…

I have XG106 that has wrong contact information and I wanted to change the information. I have a Sophos ID that has all the proper information but cannot be connected to the firewall. How can i change the registration information in the Firewall to…

Trying to install a XGS126 , been able to do the basic setup. Now when logging onto the web frontend, I am getting a request to register the box. When clicking on continue, error is that the XGS is unable to reach the license server. Have connected…

Hi, i have a SG210 (SFOS 18.5) in production with a license valid until 13 Dezemer 2021. The new hardware XGS2100 is here and i have a license renewal startinng at 14 Dezember 2021. I would like to swicht Hardware next Week and i am not sure, how…