Hey everybody, I have made a little dump error ... I was setting up mein new Firewall @ Home and wanted to activate the License, whilte I was questioned if I want to apply to the 30 days Xstream Protection bundle or want to activate the Home License…

Hello i entered my sophos subscription key and i get the message "the subscription could not be verified" My Sophos model is 125w XG with serial number CxxxxxxxWXW324

Hello, I have recently bought an used Sophos XG Firewall and im not able to change the registrant and therefore activate my license. i tryd to get ahold of the old owner but the company ignores my calls and doesnt answer my mails. Does anyone…

Hello everyone in the Sophos community. I have a problem with Sophos Firewall Home. License features such as Network protection, Web protection, Email protection, Web server protection are deactivated. Even though the expiration date is Tue 31 Dec 2999…

Hello everyone, Where can I download the XG Firewall Home Edition with the serial number, please? I have installed the Sophos FW with home Edition, but the problem is the 50 IPs (only), because the IPV6 counts has one, right? Meaning that a device…

INFO Nov 16 22:24:13Z [4147951360]: --requestType = 8 INFO Nov 16 22:24:13Z [4147951360]: --serial = xxxxxxxxINFO Nov 16 22:24:13Z [4147951360]: --fwversion = 19.5.3.652 INFO Nov 16 22:24:13Z [4147951360]: --cert = /content/licensing/lic_csr.pem INFO…

Hello, this information Sophos License Activation Policy has been communicated to partners but is it communicated to customers? Is this legal to actually change terms and conditions for licenses purchased before this change ? By this, looks like…

Hi guys, we have a question are our sophos firewall still active when our license Sophos UTM 9 already no longer maintain or expired, now we use Sophos UTM 9 and next year this will no longer support by sophos when this grace periode are our sophos…

Hello everyone, I would like to upgrade my Sophos XG (SFVH (SFOS 19.5.3 MR-3-Build652)) to version 20 EAP. My XG is installed on an Intel NUC. Could you please tell me which .sig file I should use in this case? Is the license for version 19.5.3…

Have seen the banner that there was some work going on with Sophos licensing in the first two weeks of October, so have waited until now. Am wanting to try out Sophos XG Home for approximately six months to ensure it is the right product for my homelab…

Hello, I am used to generating free licenses for virtual sophos XG with this link: www.sophos.com/.../sophos-xg-firewall-home-edition.aspx But now it redirects to this link: www.sophos.com/.../demo And I can no longer get a free license for my Sophos…

Hi folks, I am in the process of building a new XG on a VM, but unable to register it. The licensing server responds but the advises function is off line? The question is, is this a function of the Sophos business changes or is the server I am trying…

Boa tarde / Good afternoon Preciso de uma maneira de cancelar a aplicação de uma nova licença/subscrição no firewall Sophos XG em HA, pois devido a manutenção dos servidores de licenciamento meu firewall não mantém acesso via GUI e CLI. I need a…

Hello, I want to do a test drive of the Sophos XG firewall in my home lab, but I have a problem obtaining a home license. This URL no longer works: https://www.sophos.com/en-us/products/free-tools/sophos-xg-firewall-home-edition.aspx Also, I can…

Is there a problem if we use Sophos XG Home for a lab in Azure on a tenant that belongs to a company? The subscription is just for lab purposes and personal use related with our professional activities, I mean we can't access using our corporate assets…

New Sophos Home License includes support for ( Zero-Day Protection) Sandboxing, Threat Intelligence. Cannot avail for older serial key.

Hello, I'm pretty new to networking and tried Sophos Firewall for the first time. I have only one install of Sophos on a VM. I believe I got a trial license which is now expired. On "My Sophos" account I have an additional license which is set to…

Hi, we have an XGS2300, two actually. We got a second when we bought it and HA is included. I have never implemented HA, as I'm rather cautious and would rather only update firmware on one machine, let it run for a while, then a week or so later, update…

I'm facing a critical issue with a SOPHOS device used in our Water Management System's SCADA setup. Recently, the system stopped communicating, and we're encountering a strange error message stating that we need to register our firewall. However,…

Hey All, I was wondering what happens after the license has expired ? Does it just allow/deny everything that it was licensed for ?

Hi How to get the subscription activated on a XG Firewall based on intel hardware. I was in mySophos - Network Protection - Register Device trying to active following serial C01001x xxxxxx And get this error: ---------------------------------…

Hello Sophos User, I downloaded the SFOS Home user version SW-19.5.1_MR-1-278.iso and got a license (per email). Installation on a Sophos XG106w successful done. Loged in the Web interface and configured the LAN and WAN Port successful. I have access…

Hello, I have 2 problems: 1: I can't connect to support.sophos.com, but i've create an account and i've recieve an e-mail for notifiy the approuval. 2: When i tried to register my XGS2300 with my Sophos ID and i've got this message : Can…

I have sophos xgs 2300 fire wall. My trial license had been expired but I have the license key. when I try to click activate subscription button in my sophos firewall, it does nothing. i have shared a photo for more clafication of the problem

Hi all, I have a new XGS 107 (updated to 19.5.2) that is unable to activate subscription/sync license. Activate Subscription is greyed out. So i activated my subscription in mySophos. But syncing license from device gives timeout. licensing.log…