hi all, im going to backup before i upgarde from 19 > 19.5.3 > 20.0.0 and then i need to upgrade the fw for the ssd's as i have the pop up saying i need to before this im going to take a backup incase things go south, now do i do this via backup or…

Hi, In Sophos firewall, in the latest available firmware, I have two Firmware versions ( SFOS 20.0.0 GA-Build222, SFOS 19.5.3 MR3-Build652) available for download. If I click 'download', will it take immediate effect and download as external file…

Hello Community, I have been trying to update Sophos Firewall from v19.5 MR3 to v20 GA, and it fails. Through the Firmware page, I: - Download the firmware, shows success. - Install it, shows success applying it. - On device reboot, v19…

Good day Sophos Firewall community, Please help, we have a XG550 appliance and we are not able to upgrade firmware to SFOS 19.5.3. We are receiving the following error when upgrading: New firmware could not be uploaded. Please refer to online help…

We have sophos hardware firewall [ XGS2300 (SFOS 18.5.0 GA-Build264)] and afrter firmware upgrade we get this message: " Can’t detect the network processing unit or the related ports. The firewall started in fail-safe mode and is inoperable." I tried…

Hello, I am trying to update my XG 125W from 19.5. MR3 to the brand new v20. Therefore I downloaded the HW-20.0.0_GA.SF300-222.sig from the sophos download servers, because i only have a home license. It is not possible to upload the .sig file nor…

It was on version 19.5.2 MR-2-Build624, but after updating to 19.5.3 MR3-Build652, my communication failed, internal network, internet, etc. After the restore, communication stabilized and returned to normal. Has anyone gone through this?

Hi everyone, Currently we have Sophos xg 230 in our network and it is HA. Our Primary fw is (Active) and Secondary is Auxillary (passive). So I want to update firmware of Sophos XG 230 which is already in HA mode, So what should I do or what will…

Hello There, This is regarding that some vulnerabilities are somehow there in sophos 19.5.3 firmware version .what can be the solution for this and second thing as of now we arent able to find licensing portal directly it is redirecting to sophos…

I recently attempted to update my XGS Firewall from SFOS 19.0.1 MR-1-Build365 to the latest 19.5.3. MR-3-Build 652. I have been putting it off and finally had an opportunity to upgrade. After the firmware applied and rebooted, I was able to remote into…

Perhaps a simple question, but I downloaded and installed the latest available firmware, and it seems to be available. But it is not active, why? How can I activate it?

Hello community, after upgrade to 19.5MR3 one XG135 got DEAD status for service policyroute. Restart service, reboote firewall and fallback to MR2 doesnt change this problem. We are now on way to customer to fresh install this firewall, anyone else…

My problem is that after the firmware update of XG135, the hardware light is red. Previously worked properly with SFOF 19.0.0 GA-Build317. When I choose SFOS 19.5.1 MR1-Build278 and install it, it fails.(the pic below is the screenshot before update …

I am trying to upload the firmware manually from the "SFOS Installers" website. download.sophos.com/.../index.html Currently I am running 19.5.2 MR-2-Build 624 I have downloaded the SW-19.5.3_MR-3-652.iso multiple times and have tried uploading using…

Hi all, What means mr(staging) type in SFOS 19.5.3 MR3-Build652 Thanks

hi all, can i update from v19.0.0 straight to v19.5.1 or do i need to update to v19.0.2 first thanks, rob

Current FW: SFOS 19.5.2 MR-2-Build624 (Active / Passive HA) - downloaded SFOS 19.5.3 MR-3-Build652 - uploaded on firewall (just upload, no boot) - click on "boot firmware image" of the new 19.5.3 MR-3-Build652 -> common update messages, will install and…

Hello, I'm really really new to Sophos Firewalls. We have a process that we follow for change management and a recent firmware update for two HA FW's is available for install. Can someone give me some pointers on the following Request for Comments…

Sophos Firmware has been updated for both primary and auxiliary firewalls. After the update process, the network is completely down. However, when I remove the dedicated link from the auxiliary firewall, the network works normally. Anyone please let me…

I am Unable to update xg135 firewall firmware

I'm running home edition XG 19.0.2 MR2 build 472 ontop of Proxmox. I'm struggling to get the latest update (19.5.2 MR2) to install. it's showing as available and i am prompted to install it on loggig in to the admin portal. it's showing as availble…

We have an XG135 currently running SFOS 18.5.4 MR-4-Build418 but have learned that this is due to be EOL by the end of June (it would be nice if we could be alerted about this rather than having to manually check https://support.sophos.com/support/s/article…

Falling victim to this: Sophos Known Issues list NC-101780 /var is too small I don't really want to reinstall. Tech article mentions this: 2. Please contact Sophos support to apply the workaround for the affected appliance in v19 GA. Does anyone on this…

Hi, we have implement stas in AD,if we upgrade firmware of firewall we need to update on AD stas software is it required.

i've updated sophos Fw to the latest version v 19 , and i noticed that my cloud services stopped working for Hyper V replication or for Veeam azure stockage . so i tried to look into the Firewall and i found some declined packets whenerver i force replication…