buongiorno, con la presente segnaliamo che la licenza di rinnovo del nostro cliente Pieffe Srl non è stata rinnovata automaticamente. Potete provvedere alla risoluzione del problema?

Long-time Sophos Firewall Home Edition user, running v20 without issue. PROBLEM arises while replacing my aging SATA SSD with an M.2 nVME drive ... Downloaded v20 .ISO, burned to disc Disconnect old SATA SSD, install new M.2 nVME Boot from…

I installed the Home version on a virtual machine to see if it worked. Now I want to delete that VM and install the firewall on a physical PC. How do I free up the license from the VM so I can use it on the other PC?

Hey guys! Just installed the last version of Firwall XG and the registration field is grayed! Feels like its blocked. Has anything changed in the registration/activation process? I didn't find anything new in the documentation.

Bonjour, on a acheté et configuré un Sophos XGS 116w et activé la licence Pack standard Protection. Dans le firewall l'état des licences est marqué : Pas d'abonnement. Comment faire pour que les licences deviennent actives ?

Hello Sophos, Since the changeover of licensing via Sophos Central, we have had a problem with the license of a firewall. The firewall itself shows a license until 27 December. When I click on Synchronize on the firewall, I get this error message…

Hey everybody, I have made a little dump error ... I was setting up mein new Firewall @ Home and wanted to activate the License, whilte I was questioned if I want to apply to the 30 days Xstream Protection bundle or want to activate the Home License…

Hello i entered my sophos subscription key and i get the message "the subscription could not be verified" My Sophos model is 125w XG with serial number CxxxxxxxWXW324

Hello everyone in the Sophos community. I have a problem with Sophos Firewall Home. License features such as Network protection, Web protection, Email protection, Web server protection are deactivated. Even though the expiration date is Tue 31 Dec 2999…

Hello everyone, Where can I download the XG Firewall Home Edition with the serial number, please? I have installed the Sophos FW with home Edition, but the problem is the 50 IPs (only), because the IPV6 counts has one, right? Meaning that a device…

INFO Nov 16 22:24:13Z [4147951360]: --requestType = 8 INFO Nov 16 22:24:13Z [4147951360]: --serial = xxxxxxxxINFO Nov 16 22:24:13Z [4147951360]: --fwversion = 19.5.3.652 INFO Nov 16 22:24:13Z [4147951360]: --cert = /content/licensing/lic_csr.pem INFO…

Hello, this information Sophos License Activation Policy has been communicated to partners but is it communicated to customers? Is this legal to actually change terms and conditions for licenses purchased before this change ? By this, looks like…

Hi guys, we have a question are our sophos firewall still active when our license Sophos UTM 9 already no longer maintain or expired, now we use Sophos UTM 9 and next year this will no longer support by sophos when this grace periode are our sophos…

Hello everyone, i've already opened a case with Sophos, but since this is really urgent and they don't seem to have a solution yet, i thought i'd also post my issue here. I'm setting up a new XGS87 for a customer, which i've done like a hundred times…

I'm experiencing difficulties registering the Sophos model XGS116. This firewall has already been claimed in Sophos Central. When I attempt to click "Continue" after connecting to the internet, the page simply keeps loading and then returns to the same…

Hello everyone, I would like to upgrade my Sophos XG (SFVH (SFOS 19.5.3 MR-3-Build652)) to version 20 EAP. My XG is installed on an Intel NUC. Could you please tell me which .sig file I should use in this case? Is the license for version 19.5.3…

Have seen the banner that there was some work going on with Sophos licensing in the first two weeks of October, so have waited until now. Am wanting to try out Sophos XG Home for approximately six months to ensure it is the right product for my homelab…

Hello, I am used to generating free licenses for virtual sophos XG with this link: www.sophos.com/.../sophos-xg-firewall-home-edition.aspx But now it redirects to this link: www.sophos.com/.../demo And I can no longer get a free license for my Sophos…

Hi folks, I am in the process of building a new XG on a VM, but unable to register it. The licensing server responds but the advises function is off line? The question is, is this a function of the Sophos business changes or is the server I am trying…

Boa tarde / Good afternoon Preciso de uma maneira de cancelar a aplicação de uma nova licença/subscrição no firewall Sophos XG em HA, pois devido a manutenção dos servidores de licenciamento meu firewall não mantém acesso via GUI e CLI. I need a…

Hello, I want to do a test drive of the Sophos XG firewall in my home lab, but I have a problem obtaining a home license. This URL no longer works: https://www.sophos.com/en-us/products/free-tools/sophos-xg-firewall-home-edition.aspx Also, I can…

Is there a problem if we use Sophos XG Home for a lab in Azure on a tenant that belongs to a company? The subscription is just for lab purposes and personal use related with our professional activities, I mean we can't access using our corporate assets…

New Sophos Home License includes support for ( Zero-Day Protection) Sandboxing, Threat Intelligence. Cannot avail for older serial key.

Hello, I'm pretty new to networking and tried Sophos Firewall for the first time. I have only one install of Sophos on a VM. I believe I got a trial license which is now expired. On "My Sophos" account I have an additional license which is set to…

I'm facing a critical issue with a SOPHOS device used in our Water Management System's SCADA setup. Recently, the system stopped communicating, and we're encountering a strange error message stating that we need to register our firewall. However,…