Hello. We have some way of collecting events related to IPS, AV-Detection, ATP, MDR and sending them externally to a zabbix-type application. I am using SNMP but this interface does not provide such resources.

Hello, In recent days I updated the Firewall firmware, however the end user cannot establish an SSL-VPN connection, I have uninstalled the previous version of SSL (Semaphore) and installed Sophos Connect. Now what happens is that the Sophos connect client…

I tried to configure the email notification for any config changes but somehow It's not working. Getting email has been accepted by device and queued for scanning. Then failed after sometime. Please help me to fix this issue. I have followed the steps…

How do I check memory of XG135 firewall from web interface dash board.

Tried to add a certificate to an unmanaged Chromebook device with latest Chrome OS version (someone brought in their own device). Followed the steps as we have used for years. Download the CRT file and open Chrome Security settings and under manager certificates…

Hello, I would like to know if the XGS line has an IPMI feature, according to the manuals, products from the XGS2100 onwards already have a port called MGMT, however I did not find anything in the documentation for the new line about access via IPMI,…

Dear Friends: I’ve been following this article because none of my reports were working. Sophos Firewall: No reports show After flushing the reports, it appears as though I never completed the configuration of my WAF certificates. So, I decided…

I need help with that's cenario: HA Active-Passive Configuration ( Preferred primary device flag DISABLED ) : XG106_A > Initial primary ( initially with license ) XG106_B > Initial auxiliary At a certain point XG106_A stopped responding and XG106_B…

I've reimaged the XGS with 20.0.1 and perform the initial setup via Port1 172.16.16.16 during the wizard it says I'd be connected through Mgmt Port 10.0.1.1 which is not correct this could be fixed

I have a XGS2100 and have a query, I have created a new group in the ad and assigned users to it, then I went to remote access vpn>ssl and greated the group there also. My query is that I cannot find that group when I search for it. Any ideas why…

Hello, The purpose of this post is to ask about possible root causes to why our XGS 2300 firewall broke and then was fixed by two reboots. To a certain extent, we know what initiated the issue. The night before we upgraded all the firmware on our…

Hello everyone, We are accessing a customer appliance via IPSEC-S2S VPN. Access is made to an IP that is NATed in the tunnel on the customer side and translated in the IPSec config on the customer side. Nothing special, has always worked. In addition…

when restoring a config from a 10 ethernet port machine with port 10 configured, on a 8 ethernet port machine, I noticed the config from port 10 was simply moved to the second next port, which is port F2 here. 10 was the HA link and at first I did not…

While setting up new machines I noticed, when you select Berlin from the drop down, the marker on the map moves to Reykjavík. But if you click on the correct country in the map, it shows the correct spot. Other cities I checked were correctly placed…

Hi all, I upgrade new Sophos FW XG320 from UTM model and I imported all policy setting to new FW and it's look like to use slow everything. What shoud I need to check ? And Sophos FW can scan with some 3rd party security tools to know weak point …

Hello community I am writing to you today because I am unable to get the reports on my Sophos XG87 purchased in December 2023. I would like to point out that I am the holder of an “Xstream Protection” license. How can I activate the report tab on the…

Hello, I need help with configure StandBy site. Site A XGS2100 with HA Aruba 6200F Stack SW Servers Site B (SdantBy) XGS2100 Aruba 6200F Standalone Servers The FW configuration of FW01 and FW02 is identical. My ISP transfers…

My sophos Stopped Access to GUI & SSH after creating a NAT rule how can i delete this NAT rule ?

Hey everybody, i have a strange Problem. I have Firewall on Main Office and a Firewall in Azure (Both with Firmware SFOS 19.5.3) I have a working VPN and everything seems to be fine. But i cant access the Main Offices Web GUI or SSH CLI from…

There is a (probably more) cosmetical thing in the device mail notifications when de-registering it from central. It's using the term XG firewall heavily while it is an XGS. Nothing to worry about but it jumped into my eye in my inbox. maybe that…

Is it still true that we cannot remove unwanted items from the user portal like email in v20? remove "email" menu item from end user portal I wonder how many users create allow and block lists while we do not use that feature and when they only need…

Hello, I'm trying to add a user trough GUI but it fails with the message "User could not be registered". It is the same situation as the one in : User could not be registered in Authentication But that thread is locked and the link is not working…

I previously was running on an evaluation license on my sophos xgs and when i got the subscribed license, i aplied the license key and the expiration date changed to a year later which is correct but then the status is still showing EVALUATING, what could…

I encountered this error while doing POC for the user. The network connection and service are functioning normally. After clicking to continue, this error is also present。

I have an XGS 3300, SW 19.5.3 with a problem, so I backed up the settings and am trying to restore it on another XGS 3300, SW 19.5.4. Apparently the restoration happens without problems, it goes from 1 to 100% without errors, then the equipment restarts…