• XGS firewall log

    cy z
    cy z
    I need to view the firewall log for a longer period of time, but the log file viewer only shows a few days of firewall logs. I cannot find the firewall log in /var/tslog in the advanced shell. Please tell me which log module in /var/tslog is the firewall…
    • 3 months ago
    • Sophos Firewall
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  • Two Firewall Load Balance

    Mark Poore
    Mark Poore
    Can you use two firewalls to load balance?
    • Answered
    • 3 months ago
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  • certificate authority invalid or not installed

    SatyabrataB
    SatyabrataB
    Hi, we uploaded a certificate from our domain provider, but it's showing not trusted.
    • Answered
    • 3 months ago
    • Sophos Firewall
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  • Disabling VPN portal breaks SSLVPN connections

    Stuart James
    Stuart James
    We're seeing a lot of failed authentication attempts on the VPN portal, and we don't need users to access it once the VPN is setup and working. However, when I close down the "VPN Portal" from the WAN zone, no-one can connect to the SSLVPN. As soon as…
    • Answered
    • 3 months ago
    • Sophos Firewall
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  • Signature disk Usage reached 91% exceeding the threshold of 90% (NOT REPORTS)

    Sebastian Richter1
    Sebastian Richter1
    Hi, every Minute we get a mail with: Message: Signature disk Usage reached 91% exceeding the threshold of 90% (shame on sophos for that stupid bug) but all the solutions to clean the disk is for reports, and this is a other partition…
    • Answered
    • 3 months ago
    • Sophos Firewall
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  • Sophos firewall migration HA

    gerardo josic rodriguez paredes
    gerardo josic rodriguez paredes
    Good morning! I have the task of migrating 02 Sophos XG 450 firewalls in HA to 02 Sophos XGS 4500, I would like to have your wise advice, recommendations in these activities. Would it be enough to export the complete backup only from the main xg450…
    • 3 months ago
    • Sophos Firewall
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  • XG310 to XGS2100 Migration - Secure Storage Master Key ?

    Trio Fandi
    Trio Fandi
    Hi, I have plan to migrate our Sophos Firewall XG310 to XGS2100 on this December. Existing SFOS : 20.0.2 MR-2-Build378 . I have watch this migration Techvid https://techvids.sophos.com/share/watch/tozUBTeL3Pkje85qz3Qngg And I did Device Compatibility…
    • Answered
    • 3 months ago
    • Sophos Firewall
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  • log suppression - still available only for firewall module?

    LHerzog
    LHerzog
    I have a v20.0.2 Firewall and find log suppression stlll available only for firewall logging only. Are there plans to enable this for all modules? Most interesting for my is also if this (if available) suppression would also suppress duplicate mail…
    • 3 months ago
    • Sophos Firewall
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  • XG- Firewallrule Visualization like Graph or plantuml possible?

    SenorChang
    SenorChang
    Hi, With growing rulesets on our XG, it t would be nice to have a GUI that visualize the connetions. I didnt see a feature, neither on the GUI nor in central, that can visualize the connected Points with services and source/destinations. Is there a…
    • 3 months ago
    • Sophos Firewall
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  • Where can you download/access the individual log files via the GUI?

    Mark Tarrant
    Mark Tarrant
    In the documentation I have seen these instructions, but the option isn't there; To download individual log files, do as follows: Go to Diagnostics > Tools. Scroll down to Troubleshooting logs. Select the files and click Download. I'm using…
    • Answered
    • 3 months ago
    • Sophos Firewall
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  • Migrating from XG230 to XGS126

    Werner Smit
    Werner Smit
    Good Day, We recently purchased new Firewalls for our Offices. XGS106, XGS116, and XGS126 to upgrade 3 offices. Downloaded a backup config of the XG230 and tried to migrate it to XGS126 but was unable to upload the backup. The password is correct…
    • Answered
    • 3 months ago
    • Sophos Firewall
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  • Performance impact / Best Practice: Log firewall rules

    bmu
    bmu
    Hi there, as the title says, i'm searching for information, how much the performance of a XGS (2100) firewall it will cost, if i activate the logging of most of our firewall rules? I have in mind for many years, that logging of firewall rules should…
    • Answered
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Upgrade SFOS 19.5.2 MR-2-Build624 to SFOS 20.0.2 MR2-Build378

    Christian Garcia N
    Christian Garcia N
    Good day. I have to upgrade an HA configured XGS3300 that has SFOS version 19.5.2 MR-2-Build624. The question I have is that the firewall tells me to update to versions 20.0.1 MR1-Build342 and 20.0.2 MR2-Build378. Can I directly upgrade to SFOS 20.0.2…
    • Answered
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • XGS - SSL VPN connection duration

    Sophos User3521
    Sophos User3521
    Sophos XGS (SFOS 20.0.1 MR-1-Build342) Is it possible to know the total time user has been connected to the vpn as I can only get the authentication and data transferred.
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Scheduled shutdown and start (no power during night)

    Markus Heidemann
    Markus Heidemann
    Hello Team, what would you recommend to handle known power loss on a reoccuring schedule? "Problem" is that this leads to alerts "Firewall has not contacted Sophos Central for the past 5 minutes". (Sophos Central setup) We have a Sophos firewall…
    • Answered
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Re-enable the Mgmt Port after Backup/Restore from a device that didn't have one

    CraigLloyd
    CraigLloyd
    Hi, I'm currently preparing our new XGS3300 to migrate from our XG310 which is soon end of life. I've done a Config Backup from the XG310 and applied it to the XGS3300 which was successful apart from the XGS3300 MGMT Port is now disabled. Is there…
    • Answered
    • 4 months ago
    • Sophos Firewall
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  • Convert XGS 4500 HA from Active-Passive to Active-Active

    Fizzle
    Fizzle
    Hello all, I'm in the process of replacing infrastructure hardware and I'm working on additional redundancies. I'm currently replacing my core switches with an active-active HA pair. I plan to route all traffic through the firewalls for scanning (North…
    • Answered
    • 4 months ago
    • Sophos Firewall
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  • Misc

    hadeel hadi
    hadeel hadi
    what is Misc?
    • 4 months ago
    • Sophos Firewall
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  • Reset portal admin Password

    IS SAM
    IS SAM
    I have a sophos sg 330 firmware 18.5.3 installed in my datacenter. Unfortunately the password has been forgotten. I tried to reset it without resetting the configuration by the method that i found in the official Sophos web site. A message appaires "Password…
    • Answered
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Web GUI Packet Capture showing wrong user name

    LHerzog
    LHerzog
    Using XGS with SFOS 20.0.1 during packet capture on the Web GUI I noticed that traffic of user A was shown as traffic of user B with the correct source/destination IPs. At the same time the firewall logs were showing User A correctly. Is this a known…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • SSH Terrapin Prefix Truncation Weakness (CVE-2023-48795)_XGS116 firewall

    Manoj Pathak
    Manoj Pathak
    Dear Team, as per your info. you have release latest firmware 20.0 MR2 Build 378 Development reference number: NC-132862 Current Status: released/closed Issue type: Defect but I checked that…
    • Answered
    • 4 months ago
    • Sophos Firewall
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  • Lister les connexions internet par utilisateur

    Nick AD
    Nick AD
    Bonjour, Comment faire et si c'est possible de lister les connexions sortantes par utilisateurs sur le sophos SG210 ? Merci Cordialement Mohamed
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS XGS2300 Hardware Accleration

    Matthew O'Grady
    Matthew O'Grady
    Morning All, Been running the XGS 2300 Since it came out and have had an issue with hardware acceleration whereby when its enabled and a pattern update is released the Hardware acceleration is disabled and re enabled which causes the firewall to drop…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • configuration migration to new hardware

    Ahmad
    Ahmad
    hi, i have 2 XG430 in HA firmware version 20.x, now i want to move to new hardware XGS4300 in HA. please advise how can i migrate configuration from old to new hardware??? what steps should i follow???
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • unidentified user

    hadeel hadi
    hadeel hadi
    hi , in sophos firewall reports i have find user have name with unidentified user what is that mean ?
    • Answered
    • 4 months ago
    • Sophos Firewall
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