Just noticed several logged entry for user's traffic without any Out interface The screenshot below is an example. The user is the same and its traffic is using the same firewall rule 11 but the bottom three lines have the port2 as out interface but…

Hi, Got this after 19.5 upgrade (came from build 365): On-device reporting is currently off. Report migration failed. Is there any other solution to this, than go CLI and flush the reports?:

Hello team, I'm looking for a way to improve the visibility of custom web browsing reports. It happens that I need to export reports that contain details of access to URLs, but when exporting as PDF, the URL column is very "short", which makes it…

Hello, Every 3 or 4 days I can't see anything in sophos firewall reports and when I restart the device. It works properly. and after 3 or 4 days, the same problem is repeated. can i get help.

Good morning fellow Sophosians (is that a term)? I posted a question and a follow up question on Reddit as well. I am looking to deploy an XG for some clients and I am looking for a way to monitor traffic to determine how much traffic is passing over…

Is it possible to setup a Read-Only SNMP (v3) Account or is SNMP (v3) always Read-Only? Is it possible to restrict SNMP Access to specific hosts? AFAIK you can restrict SNMP Access only to specific Zone. Restricted Access to SNMP is not possible via…

HI, i am experiencing a strange error after upgrading to latest version. Custom report scheduler is sending multiple emails for a single daily report - i get 10 mails for a single job over a 2 hour span just after midnight. Deleted jobs and recreated…

Why is it that Sophos XGS 87 does not send a weekly report even if the configuration is correct Also there was no report tab

Hello guys, You know how bad is to receive the alert about a full storage caused by reports! And if you know that, you probably know Sophos's reports are truly weak. I was looking for a way to export complete (Bit by bit of) stored statistics…

Just installed the XG 19.5 GA, software .ISO and am going through the log viewer and I see no wireless protection logs. I have an AP that is configured and active, but I am perplexed by the lack of wireless logs.

We have MS exchange servers hosted on our network and Firewall rules, Email filers and NAT configured on our Sophos XG to forward mail to our servers. Recently end users would have reported not receiving certain emails. This is random. After looking at…

Hello, I monitor SOPHOS XG through ZABBIX and recently I noticed that I am not receiving HA status, we use the firewall in version 18, and this collection worked. After updating to version 19 the collection stopped. Does anyone have an idea how to…

Hi, I'm currently looking for a way to better examine logs (on a daily basis) from a Sophos XGS appliance using some kind of centrally managed log aggregation system. I was thinking of using something like the ELK stack, GrayLog or Splunk. Are there…

Hi folks, a couple screenshots about unclassified protocols. Considering these are known services I would have thought they should be classified as one of the first protocols of the block? Why are they still unclassified? Ian

Hi All, I want to know that how can we check which user is going through Sophos proxy toward Internet, Is there any procedure to check in Sophos XG Firewall. Let me give an example - I am LAN user which is using Sophos Proxy in configured…

Hello Team For how long can we store the logs in Sophos XGS 107 Firewall.

Got a notification that my config disk usage reached 80%. Any idea on how to purge or shrink the size? Currently on: 19.0.1 MR-1-Build365 Message: Config disk Usage reached 80% exceeding the threshold of 80%

Hi, We are getting "Invalid Traffic" in Log viewer for some Ports from DMZ to WAN. The firewall rules are configure correctly, can anybody help to resolve the issue. Thx, Ashfaq

I'm wondering how to view usage of categorized cloud app "amazon shopping" of today. The reports do not contain a single amazon app name nor do they contain contain "online shopping" category. But I can find the application and shopping category detected…

Hello guys. I wanted to understand the cli feature that is in the Sophos documentation. custom-feature - Allows you to add top users to generated PDF reports. Ref.: system - Sophos Firewall What is it for and how can I use it?

Reporting does not work. I reviewed the reportmigration.log, and it seems like the report migration has never worked. The reportdb service is running, the disk space is fine, we have even run a manual purge of all log data. how can this be corrected…

on SFOS 18.5.4 and 19.0.1 we still notice that Admin Audit logs in Logviewer are not showing all changes admins make on the system. Example: anything you do with IPS policies is not logged. Adding, changing, deleting other example: IPSec Site…

Hi all, Is it possible to send SNMP trap or syslog to a monitoring server (zabbix) when a Sophos XG firewall detect IPS alert on TAP interface?

Hi folks, a question for the more knowledgable about XG mail scanning. My daily reports often show spam recipients which are not part of any mail accounts in my users. The firewall rules are setup to receive mail from only the ISP/RSPs. Ian

Hi I'm migrating my UTL9 Home to FW 19.0, nearly complete but have a few niggles to sort out. One of them is the log viewer. It doesn't seem particularly quick and is quite chunky. Is there another view or config that can be done to provide the…