I Face an issue in Sophos Reports after I upgraded the software to version 20, the reports didn't show any record

Hi, I've noticed a rule change in XG Firewall, but the logging viewer only shows reports for up to a month prior. Are there any other options to find out who made the change? Perhaps using shell commands or something else?"

Hi, could someone help me get a VPN user list from V20? I can't find the option.

Hi! I can use Reports function to discover, for example, how many ssl-vpn accesses a user did yesterday. Is there a way to know if the disconnection, related to these accesses, occured due to timeout reason (set on 15 minuts for default)? Thanks for support…

I have a suggestion for the Sophos Firewall. I would like to have a switch where I can hide entries that are empty or have a 0. Example: messageid="00002" log_type="Firewall" log_component="Firewall Rule" log_subtype="Denied" status="Deny" con_duration…

Hi all, Just a quick question before I use the technical support for this one, hopefully somebody knows and can help me with this. We have been notified by our firewall, which is a Sophos XGS6500, that it's report disk is almost full. We check this…

Hello everyone we are currently testing the shipment of SNMP V3 traps. Unfortunately, we notice that new engine IDs are constantly being sent by Sophos. Sending the traps with V2C works fine. I've been testing all morning and looking at the trap receiver…

We have XG210 with SFOS 19.5.4. I've noticed ips.log filling up /var partition till there is no free space on disk and it causes device to boot into fail-safe mode. Stopping IPS service stops log file from growing but when I restart IPS service, this…

Sophos XGS 3300 v20.0.0: - got the watermark message that the 80% report limit is reached /dev/var 179.7G 142.9G 36.8G 80% /var - when checking the content of /var 12.0K WING 20.0K archieve 235.2M avira4 7.5M certcache 8.9M common-password 1.7M conf 4…

Bonjour à tous, Après plusieurs jours de recherche, je n'ai trouvé aucune solution sur aucun forum. Je vais donc essayer de répondre à vos interrogations pour les futures personnes souhaitant configurer Sophos XG avec Microsoft Cloud Discovery. Étape…

Dear all, Just having a problem creating a scheduled compliance report on my XG125 in a CSV format via email, Steps taken are as follows: Reports > Compliance > 'Show events' > 'System Events' in the table presented I filter by contains 'DHCP Server…

Hello, I'm experiencing an issue where I cannot send email notifications from the Sophos XGS 126 router. The emails remain in the spool folder. from log files 2024-02-12 14:26:00.736Z [4965] 1xZrDX-8Lgj0V-JN == support@s***.si R=router_for_notifications…

Hello everyone! I'm trying to configure and use an Office 365 mail server (smtp.office365.com) for email notifications on all of our clients' Sophos Firewalls. However, I'm experiencing issues with this setup. I'm not receiving any test emails or backups…

Hello, I'm trying to import a .tar file exported from a UTM with the current firmware version 9.718005 into an XGS 136, following this guide. However, I keep encountering the familiar error message "The file that you are trying to import is not a supported…

Hi We using de Sophos XG firewall ( XGS3100). In de firewall logging I can see current connections with the amount of consuming data. Is there a way to see this for historical sessions. User X was logged om from time A until time B and consumed a amount…

Hi, we updated the SSD firmware last week and we no longer have any logs on the reports. Do you have this problem? We hadn't seen it but since the update it's impossible to have logs in the reports. We are on a XGS3100 (SFOS 19.5.3 MR-3-Build652) HA…

Do I need to worry about such messages in System Live Log? Time,Log comp,Status,Username,Message,Message ID, 2024-02-02 10:38:53,Central Management ,,,Failed to send firewall information from device to CM,17918, 2024-02-02 09:53:52,Central Management…

I need to know which of these files ( ctsyncd.log, applog.log, msync.log ) or another log shows me the communication between Sophos A and Sophos B (Active and Passive Ha Mode) about changes from active to passive firewall. How do I identify this in the…

Hello, I'm running an XG firewall in a home environment. Is there a way to turn off logging and reporting of web categories, web domains, applications etc that show up in the Reports? It's not needed and I'd rather not see it. Thanks.

Hello, I am using two XGS126 in HA. Firmware version is 20.0.0 GA-Build222 but the same applies to previous 19.5.3 MR-3-Build652. I am configuring a remote syslog server. Everything works as expected with UDP protocol, the receiver is a rsyslog service…

Hello Dear All, Good Day. I having issue at Custom logo configuration. I'm uploading a image on custom logo which is image size is 125x70 and the file type is png/jpg but the device is streching it. I couldn't find a solution on internet and this…

Hi How to get the SSL User Logs which will give the below information Log Date, Log time, Connected time (in min or hours), IP Accessed (Each access wise) Its quite urgent , reply is very much appreciated

Hi Report disk of XGS126 is full but I want to know which one of log items I selected before consumes more disks so I can reduce retention time for it. There's no such option in "Report settings->Data Management".

Hi, since a few days we have an new Sophos XGS2300 installed and had created some firewall-rules to log the traffic passing the firewall. They are currently set to allow the traffic but the goal is to find the wanted traffic and block the other. Now the…

Hello Would need to get statistics on how many calls are made to an HTTPS URL every day from an XG 210. How do I do this?