Hi.. After changing from XG to XGS, portmgmt seems to have changed from its predecessor. When the HA configuration is synchronized, is the mgmt port setting synchronized? I would like to know if it is possible to use mgmtport to enable access to secondary…

Hello! As i mentioned in the title i unplugged the optical modem from our XG HA (Port1 is monitored in HA) and then the 2 XG's are rebooted simultaneously, why? Why does it need to reboot when a link fails? Is this normal behavior? Thank you

Hello, this morning the still active node of one of our XG 210 cluster (latest firmware) crashed. It was not possible to administrate this firewall via https, ssh and panel. We needed to remove the power plug in order to get it running again. After…

3 XGS136 18.5 MR2 HA Clusters updated to MR3 2 OK 1 failed The failed cluster sent us mails that the upgrade failed but the primary node did upgrade to MR3. Then we received mails that HA has been disabled You are receiving this auto-generated…

SFOS 18.5.2 We've noticed that the peer mgmt IP is not reachable from certain subnets, if the traffic is routed via l3 switch. investigation showed, that the auxiliary appliance did not sync all routes from the primary, thus it's not reachable from…

What am I doing wrong here? 1st. on the AUX node I went to HA and initiated HA as aux there, selected HA peer IP 10.1.178.5 2nd I went to the PRIMARY node and configured it as primary, selected HA peer IP 10.1.178.6 found this old post, so…

fyi In an A/S HA Setup. if the Auxiliary is active and you check the box " Fail back to primary device after it recovers ", it will always failback to the auxiliary and not to the primary. basically makes the auxiliary the preferred appliance. to…

our customer replaced the Auxilary device in a XG A/S Cluster. The primary XG runs 18.5.1 and has no other software in the second boot partition the aux appliance was flashed with 18.5.1 but during the initial setup it automatically installed 18…

I see this has happened to a few people before where you are setting up HA or have setup HA and for some reason when you click on the System services menu it gets stuck on the HA page and won't let you get past it. I have 2 x brand new XGS2300's to configure…

our customer has a HA Cluster containing 2x SG330 Rev 1 running SFOS 18.5.1 MR-1-Build326. within the same week the primary devices failed and did not failover to the auxiliary. It was necessary to manual power off the primary to trigger a failover to…

We have 2x XGS2100 (SFOS 18.5.2 MR-2-Build380) in High availablity in (Active-Passive) They have a Dedicated HA link Dedicated peer HA link IPv4 address 192.168.10.2 Dedicated peer HA link IPv4 address 192.168.10.1 When I look in Log viewer…

Hey there, I´ve set up a Sophos XG cluster with 2 Sophos VMs. After the init the peer VM restarted but never came up. At a look at the console I saw this: A simple restart of the VM doesn´t change anything. How can I fix that? A memory and disk…

Hi We currently have two XG 550 v18 configured in HA Active-Passive mode at our DataCenter (DTC). We also have another site available in case of disaster (DRS) The question is if there is a way to have another XG in the DRS, synchronised with the HA…

Hi everyone, I have two XG135 boxes and when I try to activate the HA I get the message "Firmware version mismatch with peer device". All boxes have the same firmware version: SFOS 18.5.1 MR-1-Build326. Any suggestions to fix? Thanks

I can't find a straight answer so I'm posting this. We normally set up Active-Passive firewalls, but we are doing a small data center install with XGS2100 with Active-Active. The data center has already configured two WAN data drops for us. Since we are…

Hi Guys, Just wanted to check with the community, whether anyone has faced such an issue before. Recently my secondary firewall (HA-Active-Active) went into "Fail Safe" mode and support suggested me to perform a factory reset. Upon factory reset…

Greeting, Please guide me in resolving the issue. Current environment (Active-Passive with version 18.5 and model XG330): Dedicated HA Link Ports connected directly. For Primary Firewall HA dedicated port is 7, assigned IP is 12.28.1.254/24…