Hi folks, I have read the various articles any getting any closer to a solution. https://community.sophos.com/sophos-xg-firewall/f/discussions/136793/export-edit-import-selective-configuration I have created a new tar file after editing the exported…

Hi all, I have some weird behavior from my XG106. Updating to 18.5.3MR3 somehow killed the internal mail agent. It just didn’t send out status and backup mails anymore. (Log says „queued“, then „bounced“) Didn’t really bother me, cause Sophos…

Hello, I'm new in Sophos. I need to install back a previously removed (2 years ago) XG106. The active FW (#2) was v17.5.13 MR13 The other FW (#1) was v15.5.12 MR12. I've upgraded this one (FW #1) in v18.0.6 MR6 without problem, and was able to boot…

Hello Following situation: I can update the first firmware (to 19.5.0 GA-Build197). But when I want to update the second firmware to 19.5 as well (from SFOS 19.0.0 GA-Build317), I get the following error: "New firmware could not be uploaded. Please…

Hi everyone, I have a bit of a situation here. Yesterday evening I tried updating my Sophos XG VM from SFOS 19.0.1 MR-1-Build365 to SFOS 19.5.0 GA-Build197. A little while later (probably 20 minutes) I went into the firewall GUI and noticed it still…

Title says it all really! This morning, the ISP changed (with a new external IP Address) and this evening, the xg backup did not send. What do I need to change to work again? Many thanks in advance.

I've tried today to upload 19.5 to two XG 126 firewalls. Both don't accept the fimrware. Upload works, file validation works but applying the firmware does not work. Both firewalls run 19.0.1-365. Both have been restarted.

Have an XG210 that I'm going to use for our active/passive HA. I don't have it connected to WAN; only connecting straight to it via port 4444 via laptop on LAN port. I've downloaded firmware version HW-19.0.1_MR-1.SF300-365.sig, which was the choice to…

Hi,, I am on XG 19.5.0 GA 197. When trying to restore a configuration save from either from 19.0.1 OR 19.5.0, I occasionally get a failure on the restore of the saved configuration (even when saved/restored to/from the same version). On a fresh build…

Due to ongoing upgrade issues with one of our 310 XG's, we need to install the 18.5 firmware. Does anyone have a download location for any of the v18.5 releases? We have an open ticket with Sophos (well, it's been open for over 2 years now!!) so not holding…

I try to compare the admin password from config taken in 18.5.4 and the one that has been taken after the upgrade to 19.0.1. I have decrypted the backup file with openssl and now I'd like to find the password string - either encrypted or decrypted.…

Hi Team, I want to take backup of Sophos Firewall using Ansible, So please tell me : 1) How to create connection between Sophos and Ansible. 2) How to create playbook and which module is use for take backup using ansible. Thanks for advance…

Hi folks, yesterday I decided to see if what I suggested in another thread would work and that is to use the API export/import function for a restore. First fail was you still need to use the XG backup security key if you wish to performa full restore…

Hello, I hope you are well. I have an XG230 (SFOS 19.0.0 GA-Build317). I want to convert save and applied to Fortigate via Forticonverter. It doesn't work because the backup is encrypted with a password. How can I get a backup in clear (without password…

Is there any update on bug NC-87666? I don't see it listed in the Sophos bug list, under the "Sophos Firewall" section, located here: https://docs.sophos.com/support/kil/index.html Here's a link to the old forum post on the matter: https://community…

I have a situation where I have an XGS 2100 on-hand for client A, but they don't need it installed right away. I have another XGS 2100 on order for client B, but it is not going to arrive in time for when they need it installed. I would like to setup…

Hi there, We have a well working v18.5.2 in use here. We would need a recommendation to upgrade to v19.xx. Should this be done, if so, what should be considered when upgrading from v18.5.2 to v19.xx? Thanks for your help and hints. Thanks StefanS

I'm just trying to get clarification on what constitutes a "full" number increase (v18 to v19, for example), versus a "half" increase (v19.0 to v19.5, for example). Trying to decide if we should be going forward with v19.0.x vs. v19.5.x. Is it just minor…

Hi all. I have to install a XG107w at the office and, somehow, export the configuration of the VPN part of a XG125w and import it. I need the same users and also avoid at all costs the installation of a new connection in the client side. I need…

Hi All, i would like to submit for all uf us my issue while exporting the configuration from xg 330 and imported to vm sophos xg and there are only 39 rule got imported out of 45, ipsec tunn not got imported no static routes got imported , after with…

Here is the logs as well under /log/u2d.log DEBUG 2022-10-08 04:52:37Z [14462]: Received md5sum : 87b1da28f8b17ac15df58af0a4a16011 DEBUG 2022-10-08 04:52:37Z [14462]: Received module : sysupdate DEBUG 2022-10-08 04:52:37Z [14462]: Received cv : 0 DEBUG…

I want to add a bunch of IPHOST entries (over 150), so I thought the fastest way would be export the IPHOSTS config, add the new entries, and import it back. I was able to easily export and edit, but when I try to import the .tar file, it keeps saying…

Hi folks, looking for some guidance on the subject. My XG115W occasionally fails, different issues each time. Last nigh was a concern because the WAN interface failed, no light and restart did not fix the issue. I had to remove and restore the power…

Couldn't set the secure storage master key

hi all, i have 2 XG750 running v16.05.9 CMR-8 on HA Q1. can i upgrade directly to v17.5 or i have to go v17.0, then to v17.5 ? thanks in advance newbie in sophos