• Where is V20 firmware update?

    Fondartigianato
    Fondartigianato
    Hi. We have two Sophos XGS 136 in HA; installed firmware is SFOS 19.5.4 MR-4-Build718. On firmware page, upgrade to Sfos V20 is not proposed, and if I click on Check for new firmware button, the answer is "No upgrades available". Why? Enhanced Support…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • How make compliance many unit firewall Sophos

    Ronaldo de Moura
    Ronaldo de Moura
    Is there any way to comply with several Sophos firewalls via API or some software, I ask because we are a Sophos MSP and we have numerous firewalls, often the client has access and ends up changing them. Example if IPS was active. Which active admins…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • collect security events directly from the firewall

    Ronaldo de Moura
    Ronaldo de Moura
    Hello. We have some way of collecting events related to IPS, AV-Detection, ATP, MDR and sending them externally to a zabbix-type application. I am using SNMP but this interface does not provide such resources.
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • VPN-SSL connection not established after firmware update

    Hansi Martinez
    Hansi Martinez
    Hello, In recent days I updated the Firewall firmware, however the end user cannot establish an SSL-VPN connection, I have uninstalled the previous version of SSL (Semaphore) and installed Sophos Connect. Now what happens is that the Sophos connect client…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Email Notification is not working in Sophos XGs v20.0

    Yuvraj Singh
    Yuvraj Singh
    I tried to configure the email notification for any config changes but somehow It's not working. Getting email has been accepted by device and queued for scanning. Then failed after sometime. Please help me to fix this issue. I have followed the steps…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Memory

    KYM
    KYM
    How do I check memory of XG135 firewall from web interface dash board.
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Chrome OS no longer able to manually import Root CA Certificate

    tomrgsd
    tomrgsd
    Tried to add a certificate to an unmanaged Chromebook device with latest Chrome OS version (someone brought in their own device). Followed the steps as we have used for years. Download the CRT file and open Chrome Security settings and under manager certificates…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • IPMI acess XGS Sophos

    Ronaldo de Moura
    Ronaldo de Moura
    Hello, I would like to know if the XGS line has an IPMI feature, according to the manuals, products from the XGS2100 onwards already have a port called MGMT, however I did not find anything in the documentation for the new line about access via IPMI,…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Certificate wrong after flushing device reports

    Diego Depiante
    Diego Depiante
    Dear Friends: I’ve been following this article because none of my reports were working. Sophos Firewall: No reports show After flushing the reports, it appears as though I never completed the configuration of my WAF certificates. So, I decided…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Help with Sophos HA

    Cleyton Goncalves
    Cleyton Goncalves
    I need help with that's cenario: HA Active-Passive Configuration ( Preferred primary device flag DISABLED ) : XG106_A > Initial primary ( initially with license ) XG106_B > Initial auxiliary At a certain point XG106_A stopped responding and XG106_B…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • v20.0.1 setup wizard: your're connected through PortMGMT - not true

    LHerzog
    LHerzog
    I've reimaged the XGS with 20.0.1 and perform the initial setup via Port1 172.16.16.16 during the wizard it says I'd be connected through Mgmt Port 10.0.1.1 which is not correct this could be fixed
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • MFA OTP Users and groups

    Sophos User3521
    Sophos User3521
    I have a XGS2100 and have a query, I have created a new group in the ad and assigned users to it, then I went to remote access vpn>ssl and greated the group there also. My query is that I cannot find that group when I search for it. Any ideas why…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Firewall not working until after two reboots

    David Hlavaty
    David Hlavaty
    Hello, The purpose of this post is to ask about possible root causes to why our XGS 2300 firewall broke and then was fixed by two reboots. To a certain extent, we know what initiated the issue. The night before we upgraded all the firmware on our…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Issue upgrading Sophos XG Firewall to SFOS 20.0.1 MR1-Build342

    Computerman142
    Computerman142
    Hi I having issues with upgrading my Sophos XG Firewall (Home Edition) virtual appliance to SFOS 20.0.1 MR1-Build342 from SFOS 20.0.0 GA-Build222. I can download the firmware via the appliance with no issues, the issue is soon as I press install, webadmin…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • No access to the web admin via VPN-NAT since V20 MR1 update

    schmiegi
    schmiegi
    Hello everyone, We are accessing a customer appliance via IPSEC-S2S VPN. Access is made to an IP that is NATed in the tunnel on the customer side and translated in the IPSec config on the customer side. Nothing special, has always worked. In addition…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Config restore on Appliance with different number of LAN Ports

    LHerzog
    LHerzog
    when restoring a config from a 10 ethernet port machine with port 10 configured, on a 8 ethernet port machine, I noticed the config from port 10 was simply moved to the second next port, which is port F2 here. 10 was the HA link and at first I did not…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Setup wizard, timezone, where did you put Berlin? (cosmetical)

    LHerzog
    LHerzog
    While setting up new machines I noticed, when you select Berlin from the drop down, the marker on the map moves to Reykjavík. But if you click on the correct country in the map, it shows the correct spot. Other cities I checked were correctly placed…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • upgrade to sophos firewall UTM model to XG320

    Nyein Chan Zaw
    Nyein Chan Zaw
    Hi all, I upgrade new Sophos FW XG320 from UTM model and I imported all policy setting to new FW and it's look like to use slow everything. What shoud I need to check ? And Sophos FW can scan with some 3rd party security tools to know weak point …
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • No reports tabs Sophos XG87

    G MAVOUNGOU MOUANDA
    G MAVOUNGOU MOUANDA
    Hello community I am writing to you today because I am unable to get the reports on my Sophos XG87 purchased in December 2023. I would like to point out that I am the holder of an “Xstream Protection” license. How can I activate the report tab on the…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Active - Passive Site

    Aleksej Buravliov
    Aleksej Buravliov
    Hello, I need help with configure StandBy site. Site A XGS2100 with HA Aruba 6200F Stack SW Servers Site B (SdantBy) XGS2100 Aruba 6200F Standalone Servers The FW configuration of FW01 and FW02 is identical. My ISP transfers…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Stopped Access to GUI & SSH

    Yasser Gomaa
    Yasser Gomaa
    My sophos Stopped Access to GUI & SSH after creating a NAT rule how can i delete this NAT rule ?
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Can`t acces Webadmin or SSH from IPSec VPN (Anymore)

    Maik Martin
    Maik Martin
    Hey everybody, i have a strange Problem. I have Firewall on Main Office and a Firewall in Azure (Both with Firmware SFOS 19.5.3) I have a working VPN and everything seems to be fine. But i cant access the Main Offices Web GUI or SSH CLI from…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XG unable to install software on machine /etc/versions error

    elco_benoz
    elco_benoz
    Hi all. I have been trying to install sophos xg home on my router and I cannot get past the firmware install. The install fails on "installing firmware64298 blocks cat: can't open /etc/versions: no such file or directoy this appliance does not satisfy…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • XGS: Disabled Management from Sophos Central for XG Firewall (SN)

    LHerzog
    LHerzog
    There is a (probably more) cosmetical thing in the device mail notifications when de-registering it from central. It's using the term XG firewall heavily while it is an XGS. Nothing to worry about but it jumped into my eye in my inbox. maybe that…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • remove items from user portal

    LHerzog
    LHerzog
    Is it still true that we cannot remove unwanted items from the user portal like email in v20? remove "email" menu item from end user portal I wonder how many users create allow and block lists while we do not use that feature and when they only need…
    • 7 months ago
    • Sophos Firewall
    • Discussions
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