• xgs 4300 performance

    Walid Essawi
    Walid Essawi
    we face a problem wtih XGS 4300 Performance , and becomes to red , the internet speed decreasing ,we resolving the issue after rebooting the device, what should be done to solve this where this accruing contentiously
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • v21 HA Active passive - Aux node fails - system startup failed - fault state

    LHerzog
    LHerzog
    I have a HA cluster where it happens now second time that the Aux node was not able to join the cluster or went into fault state after a time of Primary node being down. First it happened while HA initial setup. LuCar Toni fixed it via remote access…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Zero-Touch provisioning HA-Cluster

    FFin
    FFin
    There's a thread from two years ago about provisioning HA-Cluster using Sophos Central ( Lite-Touch provisioning HA-Cluster ) The text is still (or again) showing in central and in documentation ( https://docs.sophos.com/nsg/sophos-firewall/21.0/help…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • SSH Access Doesn't Work

    Mikel Black
    Mikel Black
    I need to log in to our router via SSH because the web console lacks the ability to disable SIP ALG. But when I try to login it claims my password is wrong - even though I just used it 2 minutes ago to access the web console. SSH is enabled for the…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Blocking devices from accessing network without vpn

    Reem Jalal Eddine
    Reem Jalal Eddine
    hi, we had an incident where when of our devices had an attempt of access but with failure due to wrong password trials. I an suspecting that this device was on an unknown network outside our organization due to work from home policy we have. Is there…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • HA active-passive preferred primary device

    FFin
    FFin
    Documentation says for HA active-passive you should select a preferred primary device, because " only the initial primary device holds the licenses and supports services, such as FastPath offloading. ". Does this mean if auxiliary appliance is currently…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • XG Home on XG 115w Rev3 Appliance - Can't access WebGUI

    David Höfflin
    David Höfflin
    Hi, I've got a used XG 115w rev3 and installed the Sophos XG Home Software Version on it. The issue I encountered was that after a successful installation of the SW image, I cannot reach the appliance to complete the initial wizard. When patched…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • migration fw xg to xgs

    Gerardo Josic Rodriguez Paredes1
    Gerardo Josic Rodriguez Paredes1
    Dear good evening, I have a firewall migration requirement for a client who has a Sophos XG450 firewall in version SFOS 19.0.2 MR-2 Build472 and wants to migrate to a new XGS4500 computer. Is it possible to do this migration by generating a backup…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Possible to Backup/Restore to a different (higher/lower) model?

    148Points
    148Points
    Hi, i was just wondering if it's possible with the latest SFOS to backup and restore from a XG 210 to a XGS 2300 and from a XG 230 to a XGS 2100? Thnaks alot!
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • HA_degraded, device is showing faulty

    IT Command Center
    IT Command Center
    Hi, We have configured a HA in the site and it was working fine from last one year, HA degraded yesterday, Primary device is showing faulty All the cable connections are working fine, How to resolve this issue ? What would be the reason for…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Packet Capture filtering

    DavidSain
    DavidSain
    We manage 241 firewalls via Central for our customers. We have management from the internet locked down. When performing a packet capture in the WebUI, there is a "Display Filter" button. If I want to filter on a specific rule, I have entered the Rule…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Cannot connect to XG135

    Daniel Zuwala
    Daniel Zuwala
    Hi, I recently acquired a used XG135. When I got it, I plug an ethernet cable on Port1 and the light was on and told myself that all was ok then. So I decided to make a reset factory, and since then the Port1 never show up. No lights, no connection…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall default Certificate Problem new deployment

    Gerd Rehders1
    Gerd Rehders1
    Hi, I'm facing a new issue: After deploying new Firewall the fresh instance cannot be synchronized with Central. Device keeps hanging on state connected The default certificate seems to be invalid (Namibia???) After editing the default authority and…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Can I still manage my Sophos Free Home Firewall after 30 days trial period?

    Wepee
    Wepee
    Hi, I had install SFOS on my own old PC for some time, but did not connect /join Sophos Central after more then 30 days. I was trying out DNS protection after watching this video from Sophos Techvids: https://techvids.sophos.com/watch/YKKJiTqRndLS1eKRKsdJqe…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • How to monitor WAN and VPN outages?

    Andrej Pirman
    Andrej Pirman
    Hi, we have problems on remote/branch offices with ISP, because PPPoE internet link is dropping sporadically, sometimes every few minutes, sometimes it is OK for whole month. Drop is not significant in time units, just a disconnect and reconnect usually…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • How to change the Device Registration Details on my firewall?

    Wepee
    Wepee
    Hi, How can I change the Device Registration Details ? Is possible to change the details, after I have done registration? Thank you.
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Senso command not found

    Roberto Paletti
    Roberto Paletti
    Good Morning, I activated the Home version of Sophos Fiewall. To verify the correct operation of the hardware ( a WatchGuard M370 :-) ) I need to monitor the CPU rtemperature. I found some discussion that indicates via SSH to use the “sensors” command…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • firewall License

    SatyabrataB
    SatyabrataB
    Hi, we are using xgs-3300 due to user and throughput increase in firewall utilization also increase we are planning for upgradation If we purchase a higher model xgs series can we use the existing license or do we need to purchase separately. …
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • We want to configure port 2 OR 3 as LAN in command to access web interface port 1 is dead

    Anesu Dangarembwa
    Anesu Dangarembwa
    we have reinstalled the firmware for the firewall. and port 1 is not working it was damaged. we are trying to configure port 2 or 3 as LAN via the command line When we try to use interface configuration it is not allowing us to configure port 2 , we…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • XG210 upgrade to XGS2100 in HA active-passive configuration

    David Crawley
    David Crawley
    I have a current setup with a pair of XG210 in HA Active-Passive mode and am preparing to upgrade them to XGS2100 in the same HA configuration. I have a configuration backup from the active XG210 and have attempted to restore it to the new XGS2100 but…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Reimage Sophos Firewall not possible

    Rob Coenen
    Rob Coenen
    Hello, Yesterday I tried to reimage a Sophos Firewall of ours but I didn't succeed. I followed the instructions as provided on https://docs.sophos.com/nsg/sophos-firewall/21.0/help/en-us/webhelp/onlinehelp/AdministratorHelp/BackupAndFirmware/Firmware…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • HA Setup - Active Passive

    SophosNewby
    SophosNewby
    Ok everyone, I am trying to get back to our HA setup and have a few questions. We have 2 X XGS3100's, the Primary unit is active and currently registered and subscribed. I fired up the second 3100 today, now it is only connected back to the switch thru…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • XG 210 rev 2 Web Port Admin Password reset?

    JAMES STOCKTON
    JAMES STOCKTON
    Hello! I've obtained a retired XG 210 rev2 for my homelab and have performed both factory reset and admin password reset via console. The admin password is successfully reset on the console side as I can login using admin/admin however the web portal…
    • Answered
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • "Switch to passive device" CLI command

    Emre Coskun
    Emre Coskun
    Greetings, I want to set my Auxiliary device as Primary because I cannot access the web interface of my Primary device. Is there a CLI code for the button I marked in the picture below? Thank you in advance for your help.
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • SNMP not working after reboot - error finding row index in _ifXTable_container_row_restore

    LHerzog
    LHerzog
    After a Reboot, we cannot query our XGS SFOS 20.0.1 with SNMP anymore due to errors with the snmpd service. Before the reboot it was fine. snmpd is running. saving the config again via Webadmin does not fix the issue, it restarts with the same errors…
    • Answered
    • 3 months ago
    • Sophos Firewall
    • Discussions
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