Hello, We implemented the Office 365 exceptions by following this guide: https://support.sophos.com/support/s/article/KB-000038173?language=en_US For example, one of those entries looks like this: However, it seems not working because our users…

Hi, I read the documentation and even got it working to an extent, but not completely. I set up an override with a code so I could override policies if and when needed. After I set it up, I go to a site, am blocked, but it seemed to ask for my credentials…

Sophos FW v19.0.1 (Build 365) - With a Home LIcence Since upgrading to this version, I have had to WAF functionality, and there are no errors being shown in WebAdmin Going into the shell and looking at /logreverseproxy.log I can see the following: …

I need to delete 180,000 mail spool sophos xgs v 19.0.1 i probe command line rm -rf /var/spool/output/db/ but dont work

Hello everyone I have a Synology NAS behind a Sophos firewall (WAF). On this server is Synology Drive which provides a Cloud Infrastructure. Sadly I cannot upload anything over 1 GB which is problematic. Internally without the WAF it works. The issue…

Hello Community, i have a problem to get TLS for email smarthost on port TCP 587 working. We have to deliver emails to our service provider on tcp port 587 using tls and a special created certificate from an internal pki. The certificate was created…

I have a rule setup to block certain devices traffic after a certain hour (you know, so kids don't stay up all hours of the night). On the weekend I allow them time until 1:00 AM. In the schedule definition, I can only specify say, 6 AM to 23:59. Then…

I had a spam attack and currently I have 34,000 emails in the queue, and I need to delete all of them. your help please

Hi, i wish you all a happy new year, since we started using XGS2100 appliances with version SFOS 19.0.1 MR-1-Build365, have we noted some problem like Auto discover is blocked. i am trying to call the auto discover service but web application…

Es stellt sich aber heraus, dass die E-Mails ohne Signatur abgegeben werden. Ich nehme an, dass bei jeder Domain ein eigener Eintrag in der XG bei "DKIM SIGNING" angelegt werden muss. Als Beispiel nehmen wir hier im Forum "name@domain.tld", woraus…

Hallo, wir hatten einen User der kompromittiert wurde und Spam verschickte. Jetzt ist die Warteschlange voll mit 19000 Mails. Wie bekomme ich diese gelöscht? Ich habe ein Ticket aufgemacht, aber nachdem der Techniker fast 2 Stunden nicht annähernd…

We have a Sophos XG 310 , firmware v19.0.1 , The firewall is blocking emails, with web filtering, we have not configured any policy to block emails, Instead we configured a policy to allow outlook.com , office 365. but if we put web filtering on the firewall…

Hi everyone! We are using a Sophos XGS2300 (SFOS 19.0.1 MR-1). We uploaded a pfx-certificate to the WAF which specifically included only the webserver certificate itself and its intermediate certificate. But, when we check the site with a tool like…

Hello, I am running with Sophos XG210 (SFOS 19.0.1 MR-1-Build365) . There is Request Entity Too Large error is still existing when I download file larger than 1 MB from WAF protected website. Here's the error message. ========================…

Hey there, We've got a weird issue with one application failing because it looks like the XG isn't forwarding the TLS packets appropriately on one link. A: XG135 (SFOS 19.0.1 MR-1-Build365) 10.109.10.250 B: XG330 (SFOS 19.0.1 MR-1-Build365…

Good morning community, I have a problem with WAF after a migration from XG230 to XGS2300. It was a XG230 HA cluster which I disbanded before the backup and only backed up one firewall. I imported this backup into a new XGS2300 and again formed a…

Hi, Is there an easy way to delete all spam mail in SMTP Quarantine. I've got a customer with 189 pages of spam email I want to clean. I don't have the time deleting them per page. Customer is on an HA 210 v19.0.1 MR1. Any help would be very…

Hi, Maybe someone can help me with issue I'm facing. I have fast internet connection (around 800 mbps download) and the thing is that I can't pass 20 MB/s when downloading software from Microsoft site using ethernet. When I switch to wireless I'm…

Hi, We have setup network DLP before the firewall which is connected like, Endpoint >> L2Switch >> Network DLP (centos uses Proxy) >> Sophos Firewall. For Example website Web.workline.hr This website comes under the hrms category which is allowed…

Hello, I have a XG 115 with SFOS 19.0.1 MR-1-Build365 installed. The problem was already with SFOS 18.0 but it's not gone yet. My mail server is a synology DiskStation with Kopano installed. I tried every type of spx template but the strange…

Hello, I'm using Sophos XG2300 SFOS 19.0.1 MR-1-Build365 and I would like to ask why do I get blocked when I'm trying to browse the internet with configured proxy, match known users turned on and web filtering set to none. Through testing and searching…

XG310 (SFOS 19.0.1 MR-1-Build365) All documentation examples for MTA RBL show usage with hostname only. Is it allowed to add information on the types of answers to consider? Background: spamhaus.org has blocklists in 127.0.0.0/24, but returns error…

Since yesterday, all incoming external mails are rejected due to "RBL listing". However like outbound.protection.outlook.com they are not on any RBL if I check. This happens on both independent XG 19.0.1 I am using (Home Edition) Could the reason…

Hello We have 2 Sophos XGS 116 and one website is not displayed correctly. The main.css file does not download or can't be encoded. I have created a ticket and already had a troubleshooting session with someone from Sophos. So far, we can't workaround…

Hi After Upgrade Sophos SW-19MR-1, the AntiSpam Service died and I Can't Start Service. ApplianceCertificate was also regenerated, but it didn't work. Please, guide me Tanks