Hello All, I'm trying to set up a block page using web policy but I can't quite get it to work. I think I know where the problem is and how to fix it but I would like to see a different solution than the one I have now applied to a test environment…

A while ago, I raised what I think is a serious issue with the web filter here: Web Filter Bypass Issue with URL Groups I did not receive any updates other than in the discussion, and apparently it was never fixed (my concern was that malware or users…

Hi all, I was playing with SSL/TLS decrpytion and it breaks RDP connecyions with error "The Local Security Authority cannot be contacted". The only exception that works is if I make the excpetion for the address I am connecting to, which is extremly…

Hello All, I recently got a new Sophos XP - previously I was working with Sophos UTM. Now I wanted to make a web filter exception. With the Sophos UTM no problem, but with the XG I'm stuck :-) Adopted it 1:1. I entered the filter under Web - Exception…

On my old PC I had this issue where I couldn't download anything from the Microsoft store or the Xbox app. I bypassed the firewall and everything started working, so I knew the firewall was blocking it. I messed around with the firewall and ended up making…

Dear All, I have recently deployed a virtual Sophos, it is acting as Direct Proxy behind a internet firewall, and i put the virtual Sophos on proudction, end user computer enabled proxy in their browser and everything work as expected, and after a period…

Not changed a thing on XG, even downloaded these drivers, using the same application, several times in the past. For the first time in weeks, I haven't had to mess with anything. This worked just fine before. I even have a 'Safe Downloading' exception…

Hello, We implemented the Office 365 exceptions by following this guide: https://support.sophos.com/support/s/article/KB-000038173?language=en_US For example, one of those entries looks like this: However, it seems not working because our users…

Hello, I'm using web filtering on XG firewall. Can someone tell me where and how i can block all domains in .zip and .mov for all users? Thank you in advance.

Original post here got locked: Telegram Messenger Not Connecting When Any Web Policy is Active Application classification on or off makes no difference. I've tried adding web filter exceptions for ^([A-Za-z0-9.-]*\.)?telegram\.com/ ^([A-Za-z0-9.-…

Good morning Sophos Community, We have weapons as an allowed category in our Sophos Firewall but today - a user tried to go to a site, and it was blocked as weapons. I dug through the Firewall and can't figure out what is configured incorrectly.

Good morning. A user of my network has to download files received from the supplier in a sort of cloud box. When it tries to download the download starts but then stops. Can you recommend me a solution? Thank you.

Recently Google started selling new top level domain names ending in.zip, .mov, and others. Due to the risk of phishing and abuse, we are looking to block the entire TLD ending in .zip. How can we do this? When I try to add an URL of *.zip to the Web…

I just installed a new XGS 2100 running SFOS 19.5.1 MR-1-Build278. When users search Google and click on a link via google they receive an error: Stop! This website is blocked. The administrator of this network has restricted access to sites categorized…

Hai Sophosrians I currently testing content filters for web in XGS Firewall v19.5. I has followed this URL below to create content filters: https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Web/WebBlockContentUsingList…

Hey all, I've noticed that at home - a portion of IG won't load when connected to the Sophos VPN. I've checked the firewall logs and don't see anything blocked from IG. Any ideas of how/what I can do to get this allowed again?

Hi All Currently I am experiencing issues building a Discord firewall exception. When users are joining a voice/video channel within Discord, channel status is: No Route, connecting RTC. WHen I create a firewall exception, things are just not working…

Hi, an application tried to decrypt a SSL/TLS connection but was getting an error "unknown ca(48)" : messageid="19018" log_type="Content Filtering" log_component="SSL" log_subtype="Error" severity="Information" user="<changed>" src_ip="<changed>"…

Hi, i have a question about the Filter. When i try to connect to other VLAN with a Browser to a IP Adresse i get the The administrator of this network has restricted access to sites categorized as IPAddress. But i can´t find wich policy is…

Hi, i do have a problem with the settings of blocking the category "advertisement" in the web policies. If our users use google to search they will get the google advertisement links first. This should be blocked, correct. In our policies the category…

Was researching Bosch heat pumps -- they're a pretty famous company -- and found the URL: http://bosch-homecomfort.com is flagged as "Personals & Dating", I'm guessing because a regex on "comfort" or "home" matches, but who knows. The STOP page…

A user is trying to connect to https://help.virginatlantic.com/gb/en.html which is in travel category and allowed in rule But on browser user get message that site is blocked by sophos . By Checking the log i Find one of my rule that is for to drop…

If you have a "strict" Web Filter policy, chances are your update download after the Synology DSM 7.x Update will be blocked. Either create a web filter exception or remove the categories from your web filter policy. Example Exception: Matching…

Hi We have XG firewall on our locations. Is there any way to perform web filtering and SSL inspection without certificate warning for https web sites on mobile devices? Guest users don't have certificates installed and can access every site. Re…

Hello, How to configure Modern notifications via Office 365 in Sophos XG ? Thanks