Not changed a thing on XG, even downloaded these drivers, using the same application, several times in the past. For the first time in weeks, I haven't had to mess with anything. This worked just fine before. I even have a 'Safe Downloading' exception…

Hello, We implemented the Office 365 exceptions by following this guide: https://support.sophos.com/support/s/article/KB-000038173?language=en_US For example, one of those entries looks like this: However, it seems not working because our users…

Hello, I'm using web filtering on XG firewall. Can someone tell me where and how i can block all domains in .zip and .mov for all users? Thank you in advance.

Original post here got locked: Telegram Messenger Not Connecting When Any Web Policy is Active Application classification on or off makes no difference. I've tried adding web filter exceptions for ^([A-Za-z0-9.-]*\.)?telegram\.com/ ^([A-Za-z0-9.-…

Good morning Sophos Community, We have weapons as an allowed category in our Sophos Firewall but today - a user tried to go to a site, and it was blocked as weapons. I dug through the Firewall and can't figure out what is configured incorrectly.

Good morning. A user of my network has to download files received from the supplier in a sort of cloud box. When it tries to download the download starts but then stops. Can you recommend me a solution? Thank you.

Recently Google started selling new top level domain names ending in.zip, .mov, and others. Due to the risk of phishing and abuse, we are looking to block the entire TLD ending in .zip. How can we do this? When I try to add an URL of *.zip to the Web…

I just installed a new XGS 2100 running SFOS 19.5.1 MR-1-Build278. When users search Google and click on a link via google they receive an error: Stop! This website is blocked. The administrator of this network has restricted access to sites categorized…

Hai Sophosrians I currently testing content filters for web in XGS Firewall v19.5. I has followed this URL below to create content filters: https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Web/WebBlockContentUsingList…

Hey all, I've noticed that at home - a portion of IG won't load when connected to the Sophos VPN. I've checked the firewall logs and don't see anything blocked from IG. Any ideas of how/what I can do to get this allowed again?

Hi All Currently I am experiencing issues building a Discord firewall exception. When users are joining a voice/video channel within Discord, channel status is: No Route, connecting RTC. WHen I create a firewall exception, things are just not working…

Hi, i have a question about the Filter. When i try to connect to other VLAN with a Browser to a IP Adresse i get the The administrator of this network has restricted access to sites categorized as IPAddress. But i can´t find wich policy is…

Hi, i do have a problem with the settings of blocking the category "advertisement" in the web policies. If our users use google to search they will get the google advertisement links first. This should be blocked, correct. In our policies the category…

Was researching Bosch heat pumps -- they're a pretty famous company -- and found the URL: http://bosch-homecomfort.com is flagged as "Personals & Dating", I'm guessing because a regex on "comfort" or "home" matches, but who knows. The STOP page…

A user is trying to connect to https://help.virginatlantic.com/gb/en.html which is in travel category and allowed in rule But on browser user get message that site is blocked by sophos . By Checking the log i Find one of my rule that is for to drop…

If you have a "strict" Web Filter policy, chances are your update download after the Synology DSM 7.x Update will be blocked. Either create a web filter exception or remove the categories from your web filter policy. Example Exception: Matching…

Hi We have XG firewall on our locations. Is there any way to perform web filtering and SSL inspection without certificate warning for https web sites on mobile devices? Guest users don't have certificates installed and can access every site. Re…

When I try to access google Translate the firewall blocks it for category "proxys and translators" I can't find such a category in my webfilter rules I also did a policy test and it came back positive And in my "Default Workplace Policy…

Hello everyone. I have Sophos XG in my home. I created all the rules and activated all protections IPS , ATP , SSL/TLS Decrypt etc. In local TLS exclusion list i added Battle-net , Blizzard and other games i play. When SSL/TLS decrypt is on Diablo 2…

We are having something happen on our Firewall which we are implementing and can't quite get our head around it. We have traffic coming from some clients. HTTPS specifically. We have a rule which allows HTTPS traffic from the clients IP to the WAN with…

Hi, I read the documentation and even got it working to an extent, but not completely. I set up an override with a code so I could override policies if and when needed. After I set it up, I go to a site, am blocked, but it seemed to ask for my credentials…

HI on old sophos utm9 in web protection - filtering options -exception list under target domain I could enter the string ^https?://([A-Za-z0-9.-]*\.)?adobe\.com/ on the new xg firewall under web categories/ domain/keyword this string ^https?://([A…

Just imported the Office 365 templates (All services) as per method 2 below and the process to manually turn each one on is. Sophos Firewall: Configure web exceptions for Office 365 .

Hello, this is how you can enable users on the LAN to use Whatsapp chat, audio calls and video calls. Menu "rules and policies". There I have set up my default web access policy: LAN any to WAN any - only http, https, imap, imap-s allowed. …

Hi Tech Team, I would like to have the warning screen in every occasion that a site has been block. (one just in case it's a false positive and 2 to keep testing and adjusting the system). I'm puzzled how this is complicated, as normally we would…